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편집 파일: 1652686770.M372974P18265.server.saraya-global.com,S=42364,W=43435:2,

Envelope-to: fadzil.amran@saraya.com.my
Delivery-date: Mon, 16 May 2022 15:39:30 +0800
Message-ID: <6281ff7f8d92ea5c7d0bc7d5@mailersend.net>
Date: Mon, 16 May 2022 07:38:40 +0000
Subject: Re: Structure High Performance SLA Contracts at Saraya
From: Jacelyn Solis <jacelynsolis@servicelevelprogram.com>
Reply-To: jacelynsolis@servicelevelprogram.com
To: Fadzil Amran <fadzil.amran@saraya.com.my>
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Hi Fadzil,

I just wanted to check if you are keen to register for this=
 program as the final early bird is ending soon. Do let me know so that I c=
an reserve a seat for you. If you need any assistance, do let me know and I=
'll be more than happy to assist.

Thanks,
Jacelyn

On Monday, Ma=
y 9, 2022 at 5:54 AM, Jacelyn Solis <jacelynsolis@servicelevelprogram.com> =
wrote:
> =20
> <http://servicelevelprogram.com/>
>=20
>=20
>=20
> *Serv=
ice Level Agreements: Planning, Negotiating & Managing High Quality=20
> Pe=
rformance Contracts*(Unsubscribe <http://ec2-54-189-84-127.us-west-2.comput=
e.amazonaws.com/x/u?u=3Dcc14e725-b141-42c9-b6d5-7a5bbe47bed3>
> )
>=20
=
> =20
>=20
> Dear Fadzil,
>=20
> =20
>=20
> In the face of fast-changing =
service requirements, it is imperative for=20
> organizations to continuous=
ly *revise, update and expand metrics in their=20
> Service Level Agreement=
s (SLAs)*. This will accurately reflect current=20
> service needs and put =
checks in place to monitor and ensure that services=20
> are implemented in=
 accordance with their agreements.
>=20
> =20
>=20
> To help you structur=
e a robust and effective SLA and manage the performance=20
> of your contra=
cts, I would like to invite our final invitation to you and=20
> your colle=
agues to the Service Level Agreements: Planning, Negotiating &=20
> Managin=
g High Quality Performance Contracts <http://servicelevelprogram.com>=20
> =
executive program to be held from* 22 =E2=80=93 23 June 2022*, virtually (v=
ia Zoom).
>=20
> *What You Can Expect*
>=20
> =20
>=20
> Designed for *=
non-legal professionals* who deal with the management of=20
> SLAs, this tw=
o-day intensive and interactive online executive program will=20
> show you=
 how to *structure effective SLAs as well as review existing SLAs*=20
> for=
 in-house, outsourced or mixed business services, and ensure delivery of =

> high quality service standards for your company.
>=20
> =20
>=20
> L=
ed by Beverley Honig, author of *best-selling book =E2=80=9CMaking Contract=
s Work*=E2=80=9D=20
> and winner of Business Leadership awards, you can res=
t assured of these=20
> main takeaways:
>=20
>    -=20
>   =20
>    Formu=
late a detailed SLA blueprint and attain the *best contract=20
>    perform=
ance standards*
>    -=20
>   =20
>    Define the *scope of services* to =
be provided
>    -=20
>   =20
>    Effectively measure *service performan=
ce* against Key Performance=20
>    Indicators (KPIs) and Performance Metri=
cs (PMs)
>    -=20
>   =20
>    Safeguard against potential *legal risks*=
 with the effective use of=20
>    legal clauses, such as limitation of lia=
bility and indemnification clauses
>    -=20
>   =20
>    Handle potentia=
l *disputes or contract breaches* using appropriate=20
>    resolution stra=
tegies and jurisdiction clauses, and thereby minimize your=20
>    organiza=
tion=E2=80=99s losses against inadequate service delivery.
>    - Master =
disengagement strategies and *termination of SLAs* to avoid any=20
>    leg=
al consequences and compensation.=20
>=20
> Packed with real-life case stud=
ies drawn from actual legal cases and=20
> interactive discussion sessions,=
 you will leave this program with an=20
> in-depth knowledge of the key leg=
al issues surrounding SLAs, confidently=20
> plan and manage them to meet y=
our business objectives cheaply, and=20
> ultimately avoid having to consis=
tently spend resources on legal advice.
>=20
> *Program Booklet <http://b=
rochure.servicelevelprogram.com> | Program=20
> Outline <http://agenda.serv=
icelevelprogram.com> | Register=20
> <http://registration.servicelevelprogr=
am.com>*
>=20
> *Your Faculty Leader*
>=20
> =20
>=20
> This program wi=
ll be led by Ms. Beverley Honig, an award winning=20
> best-selling author =
of the book =E2=80=9CMaking Contracts Work=E2=80=9D. She is also the=20
> *=
award-winner* of 100 women of influence awards by AFR and a *Distinguished =

> Lecturer* at University of Melbourne and Queensland University of=20
>=
 Technology Business School.
>=20
> =20
>=20
> *Registration Details*
>=
=20
> =20
>=20
> If you are keen, please register by *30 May 2022* before e=
arly bird ends.=20
> You will be entitled to a group discount of 10% with 2=
nd participant and if=20
> you register for 3 colleagues, you will receive =
a complimentary pass for=20
> your 4th colleague.
>=20
> =20
>=20
> I loo=
k forward to welcoming you to this exciting program!
>=20
> =20
>=20
> If=
 you have any questions, you can contact me at +65 6899 5030 (SG), or=20
> =
reply to this email.
>=20
> =20
>=20
> *Program Booklet <http://brochure.=
servicelevelprogram.com> | Program=20
> Outline <http://agenda.servicelevel=
program.com> | Register=20
> <http://registration.servicelevelprogram.com>*=

>=20
>=20
> Thanks,
> Jacelyn Solis
> Program Director
>=20
> =20
=
>=20
> =20
>

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<html><body><img src=3D"https://o65qngkdzmdlwr12.click.mailersend.net/te/do=
/6281ff7f8d92ea5c7d0bc7d5" alt=3D"" width=3D"1" height=3D"1" style=3D"displ=
ay:block; height:0px; width:0px; max-width:0px; max-height:0px; overflow:hi=
dden;" border=3D"0"><p>Hi Fadzil,<br><br>I just wanted to check if you are =
keen to register for this program as the final early bird is ending soon. D=
o let me know so that I can reserve a seat for you. If you need any assista=
nce, do let me know and I'll be more than happy to assist.<br><br>Thanks,<b=
r>Jacelyn
</p><div class=3D"gmail_extra"><br><div class=3D"gmail_quote">O=
n Monday, May 9, 2022 at 5:54 AM, Jacelyn Solis &lt;jacelynsolis@servicelev=
elprogram.com&gt; wrote:<br><blockquote class=3D"gmail_quote" style=3D"marg=
in:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr"=
><u></u>

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gn=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"pres=
entation" style=3D"color:#000000;width:600px" width=3D"600">
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ord">
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=09=09=09=09=09=09<div style=3D"font-family:sans-serif">
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=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-size:14px;color:#393=
d47;line-height:1.5;font-family:Arial,Helvetica Neue,Helvetica,sans-serif">=

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin=
:0;font-size:14px;text-align:justify"><span style=3D"color:#000000;font-siz=
e:12px"><strong><span><br><span style=3D"color:#007b5a;font-size:20px">Serv=
ice Level Agreements: Planning, Negotiating &amp; Managing High Quality Per=
formance Contracts</span><br></span></strong></span><span style=3D"font-siz=
e:17px;color:#000000"><span>(<a href=3D"https://o65qngkdzmdlwr12.click.mail=
ersend.net/te/dc/964f9c7d-c617-4355-ac3e-95a00f05459e" style=3D"text-decora=
tion:underline;color:#0068a5" rel=3D"noopener" target=3D"_blank">Unsubscrib=
e</a>)</span></span></p>
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=09=09<p style=3D"margin:0;font-size:14px;text-align:left">=C2=A0</p>
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er" width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D=
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=09=09=09=09=09=09=09=09=09<table align=3D"c=
enter" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentatio=
n" style=3D"color:#000000;width:600px" width=3D"600">
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ign:left;vertical-align:top;padding-top:0px;padding-bottom:0px;border-top:0=
px;border-right:0px;border-bottom:0px;border-left:0px">
=09=09=09=09=09=
=09=09=09=09=09=09=09=09<table width=3D"100%" border=3D"0" cellpadding=3D"0=
" cellspacing=3D"0" role=3D"presentation" style=3D"word-break:break-word">=

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ne-height:1.5;font-family:Arial,Helvetica Neue,Helvetica,sans-serif">
=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;fon=
t-size:17px;text-align:justify"><span style=3D"font-size:17px">Dear Fadzil,=
</span></p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p styl=
e=3D"margin:0;font-size:17px;text-align:justify">=C2=A0</p>
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</td>
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tion">
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rder=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=
=3D"color:#000000;width:600px" width=3D"600">
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=09<tbody>
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=09=09=09=09=09<td width=3D"100%" style=3D"font-weight:400;text-align:left;=
vertical-align:top;padding-top:0px;padding-bottom:0px;border-top:0px;border=
-right:0px;border-bottom:0px;border-left:0px">
=09=09=09=09=09=09=09=09=
=09=09=09=09=09<table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspa=
cing=3D"0" role=3D"presentation" style=3D"word-break:break-word">
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=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09<div style=3D"font-family:Arial,sans-serif">
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09<div style=3D"font-size:14px;color:#000000;line-=
height:1.5;font-family:Arial,'Helvetica Neue',Helvetica,sans-serif">
=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;fon=
t-size:17px;text-align:justify"><span style=3D"font-size:17px">In the face =
of fast-changing service requirements, it is imperative for organizations t=
o continuously <strong>revise, update and expand metrics in their Service L=
evel Agreements (SLAs)</strong>. This will accurately reflect current servi=
ce needs and put checks in place to monitor and ensure that services are im=
plemented in accordance with their agreements.</span></p>
=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17px;=
text-align:justify">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09<p style=3D"margin:0;font-size:17px;text-align:justify"><span s=
tyle=3D"font-size:17px">To help you structure a robust and effective SLA an=
d manage the performance of your contracts, I would like to invite our fina=
l invitation to you and your colleagues to the <a href=3D"https://o65qngkdz=
mdlwr12.click.mailersend.net/te/dc/964f9c7d-c636-4843-91cc-54ac947aeb31" st=
yle=3D"text-decoration:underline;color:#0068a5" rel=3D"noopener" target=3D"=
_blank">Service Level Agreements: Planning, Negotiating &amp; Managing High=
 Quality Performance Contracts</a> executive program to be held from<strong=
> 22 =E2=80=93 23 June 2022</strong>, virtually (via Zoom).</span><br><br><=
/p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
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>
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<tr>
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entation" style=3D"color:#000000;width:600px" width=3D"600">
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ext-align:left;vertical-align:top;padding-top:0px;padding-bottom:0px;border=
-top:0px;border-right:0px;border-bottom:0px;border-left:0px">
=09=09=09=
=09=09=09=09=09=09=09=09=09=09<table width=3D"100%" border=3D"0" cellpaddin=
g=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"word-break:break-w=
ord">
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=09=09=09=
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=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09<div style=3D"font-family:Arial,sans-serif">
=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-size:14px;font=
-family:Arial,'Helvetica Neue',Helvetica,sans-serif;text-align:justify;colo=
r:#000000;line-height:1.5">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09<p style=3D"margin:0;font-size:17px;text-align:justify"><span styl=
e=3D"font-size:20px;color:#007b5a"><strong>What You Can Expect</strong></sp=
an></p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D=
"margin:0;font-size:17px;text-align:justify">=C2=A0</p>
=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17px"=
>Designed for <strong>non-legal professionals</strong> who deal with the ma=
nagement of SLAs, this two-day intensive and interactive online executive p=
rogram will show you how to <strong>structure effective SLAs as well as rev=
iew existing SLAs</strong> for in-house, outsourced or mixed business servi=
ces, and ensure delivery of high quality service standards for your company=
.</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"m=
argin:0;font-size:17px;text-align:justify">=C2=A0</p>
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=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</td>=

=09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr>
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=09=09=09=09=09=09</tbody></table>
=09=09=09=09=09=09=09=09=09=09=09=09</=
td>
=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=
=09</tbody>
=09=09=09=09=09=09=09=09=09</table>
=09=09=09=09=09=09=09=
=09</td>
=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09</tbody>
=09=09=
=09=09=09</table>
=09=09=09=09=09<table align=3D"center" width=3D"100%" b=
order=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
=
=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=
=09=09<td>
=09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0=
" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"color:=
#000000;width:600px" width=3D"600">
=09=09=09=09=09=09=09=09=09=09<tbody>=

=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=
=09=09<td width=3D"100%" style=3D"font-weight:400;text-align:left;vertical-=
align:top;padding-top:0px;padding-bottom:0px;border-top:0px;border-right:0p=
x;border-bottom:0px;border-left:0px">
=09=09=09=09=09=09=09=09=09=09=09=
=09=09<table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0=
" role=3D"presentation" style=3D"word-break:break-word">
=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09<tbody><tr>
=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div sty=
le=3D"font-family:sans-serif">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09<div style=3D"font-size:14px;font-family:Arial,Helvetica Neue,Helv=
etica,sans-serif;color:#000000;line-height:1.5">
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17px;text-alig=
n:justify"><span style=3D"font-size:17px">Led by Beverley Honig, author of =
<strong>best-selling book =E2=80=9CMaking Contracts Work</strong>=E2=80=
=9D and winner of Business Leadership awards, you can rest assured of these=
 main takeaways:</span></p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09<ul style=3D"line-height:1.5;font-size:17px">
=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09<li style=3D"text-align:justify">
=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"mar=
gin:0">Formulate a detailed SLA blueprint and attain the <strong>best contr=
act performance standards</strong></p>
=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09</li>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09<li style=3D"text-align:justify">
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0">Define the <stron=
g>scope of services</strong> to be provided</p>
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09</li>
=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09<li style=3D"text-align:justify">
=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0">Effectiv=
ely measure <strong>service performance</strong> against Key Performance In=
dicators (KPIs) and Performance Metrics (PMs)</p>
=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09</li>
=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09<li style=3D"text-align:justify">
=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0">Safeg=
uard against potential <strong>legal risks</strong> with the effective use =
of legal clauses, such as limitation of liability and indemnification claus=
es</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</li>
=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<li style=3D"text-=
align:justify">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09<p style=3D"margin:0">Handle potential <strong>disputes or contract brea=
ches</strong> using appropriate resolution strategies and jurisdiction clau=
ses, and thereby minimize your organization=E2=80=99s losses against inadeq=
uate service delivery.</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09</li>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09<li style=3D"text-align:justify">Master disengagement strategies and <st=
rong>termination of SLAs</strong> to avoid any legal consequences and compe=
nsation.</li>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</ul>=

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin=
:0;text-align:justify"><span style=3D"font-size:17px">Packed with real-life=
 case studies drawn from actual legal cases and interactive discussion sess=
ions, you will leave this program with an in-depth knowledge of the key leg=
al issues surrounding SLAs, confidently plan and manage them to meet your b=
usiness objectives cheaply, and ultimately avoid having to consistently spe=
nd resources on legal advice.<br><br></span></p>
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=
=09=09=09=09</tbody></table>
=09=09=09=09=09=09=09=09=09=09=09=09=09<tabl=
e width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"p=
resentation" style=3D"word-break:break-word">
=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09<tbody><tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<=
td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-fa=
mily:sans-serif">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div=
 style=3D"font-size:14px;color:#000000;line-height:1.5;font-family:Arial,He=
lvetica Neue,Helvetica,sans-serif">
=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09<p style=3D"margin:0;text-align:justify;font-size:14px"><=
span style=3D"font-size:17px"><strong><a href=3D"https://o65qngkdzmdlwr12.c=
lick.mailersend.net/te/dc/964f9c7d-c64c-4add-a240-2e7256f51a02" style=3D"te=
xt-decoration:underline;color:#0068a5" rel=3D"noopener" target=3D"_blank">P=
rogram Booklet</a> | <a href=3D"https://o65qngkdzmdlwr12.click.mailersend.n=
et/te/dc/964f9c7d-c65b-41c1-8623-e8ca592bffd9" style=3D"text-decoration:und=
erline;color:#0068a5" rel=3D"noopener" target=3D"_blank">Program Outline</a=
> | <a href=3D"https://o65qngkdzmdlwr12.click.mailersend.net/te/dc/964f9c7d=
-c66f-4ba2-8179-ea73c10d7c5b" style=3D"text-decoration:underline;color:#006=
8a5" rel=3D"noopener" target=3D"_blank">Register</a></strong><br><br></span=
></p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr=
>
=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody></table>
=09=09=09=09=
=09=09=09=09=09=09=09=09=09<table width=3D"100%" border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"word-break:break-wo=
rd">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<tbody><tr>
=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09<div style=3D"font-family:sans-serif">
=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-size:14px;color:#000000=
;line-height:1.5;font-family:Arial,Helvetica Neue,Helvetica,sans-serif">
=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;=
text-align:justify;font-size:17px"><span style=3D"font-size:20px;color:#007=
b5a"><strong>Your Faculty Leader</strong></span></p>
=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;text-align:justify=
;font-size:17px">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09<p style=3D"margin:0;font-size:17px;text-align:justify">This progr=
am will be led by Ms. Beverley Honig, an award winning best-selling author =
of the book =E2=80=9CMaking Contracts Work=E2=80=9D. She is also the <stron=
g>award-winner</strong> of 100 women of influence awards by AFR and a <stro=
ng>Distinguished Lecturer</strong> at University of Melbourne and Queenslan=
d University of Technology Business School.</p>
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;text-align:justify;font-=
size:17px">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody></table>=

=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=
=09=09</tr>
=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=
=09=09=09</table>
=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09</=
tr>
=09=09=09=09=09=09</tbody>
=09=09=09=09=09</table>
=09=09=09=09=
=09<table align=3D"center" width=3D"100%" border=3D"0" cellpadding=3D"0" ce=
llspacing=3D"0" role=3D"presentation">
=09=09=09=09=09=09<tbody>
=09=09=
=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=
=09=09<table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D=
"0" role=3D"presentation" style=3D"color:#000000;width:600px" width=3D"600"=
>
=09=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=
=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09<td width=3D"100%" style=3D"f=
ont-weight:400;text-align:left;vertical-align:top;padding-top:0px;padding-b=
ottom:0px;border-top:0px;border-right:0px;border-bottom:0px;border-left:0px=
">
=09=09=09=09=09=09=09=09=09=09=09=09=09<table width=3D"100%" border=3D=
"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"word=
-break:break-word">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<tbody><tr>=

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09<div style=3D"font-family:sans-serif">
=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-size:14p=
x;color:#000000;line-height:1.5;font-family:Arial,Helvetica Neue,Helvetica,=
sans-serif">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p sty=
le=3D"margin:0;text-align:justify;font-size:17px"><span style=3D"font-size:=
20px;color:#007b5a"><strong>Registration Details</strong></span></p>
=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;tex=
t-align:justify;font-size:17px">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17px;text-align:just=
ify"><span style=3D"font-size:17px">If you are keen, please register by <st=
rong>30 May 2022</strong> before early bird ends. You will be entitled to a=
 group discount of 10% with 2nd participant and if you register for 3 colle=
agues, you will receive a complimentary pass for your 4th colleague.</span>=
</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"ma=
rgin:0;font-size:17px;text-align:justify">=C2=A0</p>
=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17px;tex=
t-align:justify"><span style=3D"font-size:17px">I look forward to welcoming=
 you to this exciting program!</span></p>
=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17px;text-align:just=
ify">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p =
style=3D"margin:0;font-size:17px;text-align:justify"><span style=3D"font-si=
ze:17px">If you have any questions, you can contact me at +65 6899 5030 (SG=
), or reply to this email.</span></p>
=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09<p style=3D"margin:0;text-align:justify;font-size:17px=
">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody></table>
=09=09=
=09=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09</tr=
>
=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09</t=
able>
=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09</tr>
=09=09=
=09=09=09=09</tbody>
=09=09=09=09=09</table>
=09=09=09=09=09<table alig=
n=3D"center" width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0=
" role=3D"presentation">
=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=
=09<tr>
=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09<table =
align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"p=
resentation" style=3D"color:#000000;width:600px" width=3D"600">
=09=09=09=
=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=
=09=09=09=09=09=09=09=09=09=09=09<td width=3D"100%" style=3D"font-weight:40=
0;text-align:left;vertical-align:top;padding-top:0px;padding-bottom:0px;bor=
der-top:0px;border-right:0px;border-bottom:0px;border-left:0px">
=09=09=
=09=09=09=09=09=09=09=09=09=09=09<table width=3D"100%" border=3D"0" cellpad=
ding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"word-break:brea=
k-word">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<tbody><tr>
=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09<div style=3D"font-family:sans-serif">
=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-size:14px;color:#=
000000;line-height:1.5;font-family:Arial,Helvetica Neue,Helvetica,sans-seri=
f">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"mar=
gin:0;text-align:justify;font-size:14px"><span style=3D"font-size:17px"><st=
rong><a href=3D"https://o65qngkdzmdlwr12.click.mailersend.net/te/dc/964f9c7=
d-c64c-4add-a240-2e7256f51a02" style=3D"text-decoration:underline;color:#00=
68a5" rel=3D"noopener" target=3D"_blank">Program Booklet</a> | <a href=3D"h=
ttps://o65qngkdzmdlwr12.click.mailersend.net/te/dc/964f9c7d-c65b-41c1-8623-=
e8ca592bffd9" style=3D"text-decoration:underline;color:#0068a5" rel=3D"noop=
ener" target=3D"_blank">Program Outline</a> | <a href=3D"https://o65qngkdzm=
dlwr12.click.mailersend.net/te/dc/964f9c7d-c66f-4ba2-8179-ea73c10d7c5b" sty=
le=3D"text-decoration:underline;color:#0068a5" rel=3D"noopener" target=3D"_=
blank">Register</a></strong></span><br><br></p>
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=
=09=09=09=09</tbody></table>
=09=09=09=09=09=09=09=09=09=09=09=09</td>
=
=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09</tb=
ody>
=09=09=09=09=09=09=09=09=09</table>
=09=09=09=09=09=09=09=09</td>=

=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09</tbody>
=09=09=09=09=
=09</table>
=09=09=09=09=09<table align=3D"center" width=3D"100%" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
=09=09=
=09=09=09=09<tbody>
=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09<=
td>
=09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0" cellp=
adding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"color:#000000=
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=09=09=09=09=09=09=09=09=09=09<tbody>
=09=
=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09<t=
d width=3D"100%" style=3D"font-weight:400;text-align:left;vertical-align:to=
p;padding-top:0px;padding-bottom:0px;border-top:0px;border-right:0px;border=
-bottom:0px;border-left:0px">
=09=09=09=09=09=09=09=09=09=09=09=09=09<tab=
le width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"=
presentation" style=3D"word-break:break-word">
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09<tbody><tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09<td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"fon=
t-family:sans-serif">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
<div style=3D"font-size:14px;color:#000000;line-height:1.5;font-family:Aria=
l,Helvetica Neue,Helvetica,sans-serif">
=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17px"><span style=3D"fo=
nt-size:17px"><br>Thanks,<br>Jacelyn Solis<br>Program Director</span></p>=

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin=
:0;text-align:justify;font-size:17px"><span style=3D"font-size:17px">=C2=
=A0</span></p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>=

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
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=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody></table>
=09=
=09=09=09=09=09=09=09=09=09=09=09</td>
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/tr>
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</table>
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lign=3D"center" width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=
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=09=09=09=09=09=09=09=09=09<tab=
le align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=
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=09=
=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09<tr>=

=09=09=09=09=09=09=09=09=09=09=09=09<td width=3D"100%" style=3D"font-wei=
ght:400;text-align:left;vertical-align:top;padding-top:5px;padding-bottom:5=
px;border-top:0px;border-right:0px;border-bottom:0px;border-left:0px">
=
=09=09=09=09=09=09=09=09=09=09=09=09=09<table width=3D"100%" border=3D"0" c=
ellpadding=3D"10" cellspacing=3D"0" role=3D"presentation" style=3D"word-bre=
ak:break-word">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<tbody><tr>
=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09<div style=3D"font-family:sans-serif">
=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-size:12px;c=
olor:#393d47;line-height:1.2;font-family:Arial,Helvetica Neue,Helvetica,san=
s-serif">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=
=3D"margin:0;font-size:12px">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
</div>
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/div>

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