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Subject: What Happens Now? The New CX Norm in a Post-COVID World
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Date: Wed, 11 May 2022 19:41:37 +0000
From: Newsletter Insights Today <news@newsletterinsights.com>
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What Happens Now? The New CX Norm in a Post-COVID World=0Ahttp://track.t=
echmarketingguide.com/?xtl=3Dr6w6fk11k1xou2ljwnou86ktvdtq343k4vicyoghbci=
arh6onpjxopr6ns5wkfcf1wcnabc4lg1fa1ijy3q8g2lonq4u9rnxcv25uh34of8u0v9aq9g=
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mvitydz91cqdouh05gmii8z=0A=0ADeliver Strong, Data-Driven Customer Experi=
ences=C2=A0=0A Delivering great experiences has never been more importan=
t than in a post-COVID world. But how those experiences are delivered an=
d what matters to customers has changed. Companies need to understand th=
ree changes to customer expectations in light of COVID and adjust their=
 approach to CX so that they can continue delivering strong, data-driven=
 experiences.=0A=0A In =E2=80=9CWhat Happens Now? The New CX Norm in a P=
ost-COVID World,=E2=80=9D customer experience futurist Blake Morgan shar=
es the three ways that companies can adjust to new CX expectations:=0A=
=0AVirtual services=0APersonalization=0AHome-based experiences=0A=0ALEAR=
N MORE=0Ahttp://track.techmarketingguide.com/?xtl=3Dr6w6fk11k1xou2ljwnou=
86ktvdtq343ktjoc7ibp2hk7t5xyr9vb9cr1mn5t02m1g9ir6ds3gufw5t1rq33kkc1ep2az=
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r:#555;line-height:1.5">=0A<p style=3D"margin:0;font-size:14px;mso-line-=
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 Data-Driven Customer Experiences</strong>=C2=A0</span><br><span style=
=3D"font-size:14px;">Delivering great experiences has never been more im=
portant than in a post-COVID world. But how those experiences are delive=
red and what matters to customers has changed. Companies need to underst=
and three changes to customer expectations in light of COVID and adjust=
 their approach to CX so that they can continue delivering strong, data-=
driven experiences.</span><br><br><span style=3D"font-size:14px;">In =E2=
=80=9CWhat Happens Now? The New CX Norm in a Post-COVID World,=E2=80=9D=
 customer experience futurist Blake Morgan shares the three ways that co=
mpanies can adjust to new CX expectations:</span></p>=0A<ul style=3D"lin=
e-height:1.5;mso-line-height-alt:21px"><li><span style=3D"font-size:14px=
;">Virtual services</span></li>=0A<li><span style=3D"font-size:14px;">Pe=
rsonalization</span></li>=0A<li><span style=3D"font-size:14px;">Home-bas=
ed experiences</span></li>=0A</ul></div></div></td></tr></table><table c=
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