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Envelope-to: fadzil.amran@saraya.com.my
Delivery-date: Wed, 30 Mar 2022 09:02:51 +0800
Message-ID: <6243ac0ab3466fa2500a0e05@mailersend.net>
Date: Wed, 30 Mar 2022 01:02:02 +0000
Subject: Invitation for Fadzil: Service Level Agreements Program
From: Jacelyn Solis <jacelyn.solis@servicelevelprogram.com>
Reply-To: jacelyn.solis@servicelevelprogram.com
To: Fadzil Amran <fadzil.amran@saraya.com.my>
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Feedback-ID: 6243ac0ab3466fa2500a0e05:6243ac098735394707023451:k68zxl27ox94j905:MailerSend

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<http://servicelevelprogram.com/>

*Invitation for Fadzil: Servic=
e Level Agreements: Planning,=20
Negotiating & Managing High Quality Perfor=
mance Contracts*(Unsubscribe=20
<http://ec2-54-189-84-127.us-west-2.compute=
.amazonaws.com/x/u?u=3Dfa8332d9-2dce-4c04-8ec0-ad30978ba135>)

=20

F=
adzil,

=20

Service Level Agreements (SLAs) are a critical component=
 of any outsourcing=20
or vendor contract. Beyond listing expectations of s=
ervice type and=20
quality, an SLA provides remedies when requirements aren=
't met. Poorly=20
drafted and managed SLAs can be costly and incur substant=
ial legal=20
liabilities.

=20

To help you structure a robust and ef=
fective SLA that clearly defines the=20
scope of the services to be deliver=
ed, I would like to invite you and your=20
colleagues to the *Service Level=
 Agreements: Planning, Negotiating &=20
Managing High Quality Performance C=
ontracts=20
<http://servicelevelprogram.com/>* executive program to be held=
 from* 22 =E2=80=93=20
23 June 2022*, virtually (via Zoom).

=20

*Wh=
at You Can Expect*

=20

Designed for non-legal professionals*, this =
program will show you how to=20
formulate a detailed SLA blueprint and cont=
ract performance standards which=20
clearly defines the scope of services t=
o be delivered against Key=20
Performance Indicators (KPIs) and Performance=
 Metrics (PMs)*. You will also=20
discover how to safeguard against any leg=
al risks by using indemnification=20
or limitation of liability clauses tha=
t protect yourself and your company=20
in cases of any disputes or contract=
 breaches.

=20

Packed with real-life case studies drawn from actual=
 legal cases and=20
interactive discussion sessions, this program will show=
 you how to=20
structure effective SLAs as well as review existing ones for=
 in-house,=20
outsourced or mixed business services to ensure delivery of h=
igh-quality=20
service standards for your company.

=20

*Program Boo=
klet <http://brochure.servicelevelprogram.com> | Program=20
Outline <http:/=
/agenda.servicelevelprogram.com> | Register=20
<http://registration.service=
levelprogram.com>*

*Key Takeaways*

- Build a solid, comprehens=
ive, business framework and *performance=20
   scope* for establishing an e=
ffective SLA=20
   - Identify the *legal issues* associated with your SLAs =
and effectively=20
   mitigate them=20
   - Effectively manage, monitor and=
 review *contract performance*=20
   - Negotiate to attain win-win situatio=
n=20
   - Strategize a robust action plan to *manage change, breach and=20
=
   termination *in SLAs flexibly=20
   - Confidently handle any potential *=
disputes or contract breaches* with=20
   appropriate dispute resolution
=
  =20
  =20
*Your Faculty Leader*

=20

This program will be led by M=
s. Beverley Honig, an award winning=20
best-selling author of the book =
=E2=80=9CMaking Contracts Work=E2=80=9D. She is also the=20
award-winner of=
 100 women of influence awards by AFR and a Distinguished=20
Lecturer at Un=
iversity of Melbourne and Queensland University of Technology=20
Business S=
chool.

=20

*Registration Details*

=20

If you are keen, plea=
se register by *4 May 2022* before early bird ends.=20
You will be entitled=
 to a group discount of 10% with 2nd participant and if=20
you register for=
 3 colleagues, you will receive a complimentary pass for=20
your 4th collea=
gue.

=20

I look forward to welcoming you to this exciting program!=

=20

If you have any questions, you can contact me at +65 6899 5030=
, or reply to=20
this email.

=20

*Program Booklet <http://brochure.=
servicelevelprogram.com> | Program=20
Outline <http://agenda.servicelevelpr=
ogram.com> | Register=20
<http://registration.servicelevelprogram.com>*
=

Thanks,
Jacelyn Solis
Program Director

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>
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=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-family:sans-se=
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"fo=
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09<p style=3D"margin:0;font-size:14px;text-align:justify"><span style=
=3D"color:#000000;font-size:12px"><strong><span><br><span style=3D"color:#0=
07b5a;font-size:20px">Invitation for Fadzil: Service Level Agreements: Plan=
ning, Negotiating &amp; Managing High Quality Performance Contracts</span><=
br></span></strong></span><span style=3D"font-size:17px;color:#000000"><spa=
n>(<a href=3D"https://o65qngkdzmdlwr12.click.mailersend.net/te/l/eyJpdiI6In=
pKa0paMDhER3lSTEJtZnZHZG8raFE9PSIsInZhbHVlIjoiUXIwb21wZEpQbHhlcm1KR2pYYk9TU=
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5b3070b282508d4427be44af9a95da400e3" style=3D"text-decoration:underline;col=
or:#0068a5" rel=3D"noopener" target=3D"_blank">Unsubscribe</a>)</span></spa=
n></p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"=
margin:0;font-size:14px;text-align:left">=C2=A0</p>
=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</td>
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr>
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin=
:0;font-size:17px;text-align:justify"><span style=3D"font-size:17px">To hel=
p you structure a robust and effective SLA that clearly defines the scope o=
f the services to be delivered, I would like to invite you and your colleag=
ues to the <strong><a href=3D"https://o65qngkdzmdlwr12.click.mailersend.net=
/te/l/eyJpdiI6Indjdm1LRW9GRlFHaG82dzhoZlF6YWc9PSIsInZhbHVlIjoiajNXc3RaMHczR=
lNDUTdHQlB5dXNyMU5nd0U1YUR6YVB3bklPYUNyWm56Y2xmK3NIcVN1OEdqU3J3eWs1dnBUSlph=
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MHBBQTJhTlUxaXNYSi9zcUpxM2o0UVpnUFhhQkw5djkrTEt1TmtGdkdaSG80UkVqVmc2aHI5RnQ=
5aGU2YlVINm41Nlo1amhjPSIsIm1hYyI6ImJiY2JmNjc2MDc0MTFhMjI4NGY1MDc2OTFjNjA1Mm=
RkZjEyNmNhNTJmZGVlMTYyMzZjMzYwMzJiNDZhMjQyNTUiLCJ0YWciOiIifQ=3D=3D?signatur=
e=3D1224bd82e7990f0d626410fd3975bc2672c54972086d9d3a9749410965b880e0" style=
=3D"text-decoration:underline;color:#0068a5" rel=3D"noopener" target=3D"_bl=
ank">Service Level Agreements: Planning, Negotiating &amp; Managing High Qu=
ality Performance Contracts</a></strong> executive program to be held from<=
strong> 22 =E2=80=93 23 June 2022</strong>, virtually (via Zoom).</span></p=
>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margi=
n:0;text-align:justify;font-size:17px">=C2=A0</p>
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d>
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=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
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adding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"color:#000000=
;width:600px" width=3D"600">
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d width=3D"100%" style=3D"font-weight:400;text-align:left;vertical-align:to=
p;padding-top:0px;padding-bottom:0px;border-top:0px;border-right:0px;border=
-bottom:0px;border-left:0px">
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le width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"=
presentation" style=3D"word-break:break-word">
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=09=09=09=09=09=09<tbody><tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09<td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"fon=
t-family:Arial,sans-serif">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09<div style=3D"font-size:14px;font-family:Arial,'Helvetica Neue',Helve=
tica,sans-serif;text-align:justify;color:#000000;line-height:1.5">
=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-s=
ize:17px;text-align:justify"><span style=3D"font-size:20px;color:#007b5a"><=
strong>What You Can Expect</strong></span></p>
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17px;text-alig=
n:justify">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09<p style=3D"margin:0;font-size:17px"><span style=3D"font-size:17px">Desi=
gned for non-legal professionals<strong>, this program will show you how to=
 formulate a detailed SLA blueprint and contract performance standards whic=
h clearly defines the scope of services to be delivered against Key Perform=
ance Indicators (KPIs) and Performance Metrics (PMs)</strong>. You will als=
o discover how to safeguard against any legal risks by using indemnificatio=
n or limitation of liability clauses that protect yourself and your company=
 in cases of any disputes or contract breaches.</span></p>
=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17=
px">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p s=
tyle=3D"margin:0;font-size:17px"><span style=3D"font-size:17px">Packed with=
 real-life case studies drawn from actual legal cases and interactive discu=
ssion sessions, this program will show you how to structure effective SLAs =
as well as review existing ones for in-house, outsourced or mixed business =
services to ensure delivery of high-quality service standards for your comp=
any.</span></p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p =
style=3D"margin:0;font-size:17px;text-align:justify">=C2=A0</p>
=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=
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=09=09=09=09=09=09=09=09=09</table>
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=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09</tbo=
dy>
=09=09=09=09=09</table>
=09=09=09=09=09<table align=3D"center" widt=
h=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"present=
ation">
=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09<tr>
=09=09=09=
=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09<table align=3D"center" bo=
rder=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=
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=09=09=09=09=09=09=09=09=09=
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=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=
=09=09=09=09=09<td width=3D"100%" style=3D"font-weight:400;text-align:left;=
vertical-align:top;padding-top:0px;padding-bottom:0px;border-top:0px;border=
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=09=09=09=09=09=09=09=09=
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cing=3D"0" role=3D"presentation" style=3D"word-break:break-word">
=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09<tbody><tr>
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09<div style=3D"font-family:sans-serif">
=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09<div style=3D"font-size:14px;color:#000000;line-height=
:1.5;font-family:Arial,Helvetica Neue,Helvetica,sans-serif">
=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;text-align:j=
ustify;font-size:14px"><span style=3D"font-size:17px"><strong><a href=3D"ht=
tps://o65qngkdzmdlwr12.click.mailersend.net/te/l/eyJpdiI6InhSRUc0NlJmUWx6c3=
lvTGdhaHdaWFE9PSIsInZhbHVlIjoiRHVIcTIraUpZVmVETjZiK2JPazBQd3Rab255Ym9HdWFwQ=
lZOdEJXQ3RoeEw1U3VELy93Q0ROWG9KZUpPZzR6Q2VwUWpCS2JCRi9RNVc2YzZ5c0FGL2IxSWov=
OWZZTUk4eWp6VWdSdmQxMXY3Y05QN0k2OFhUSy9KWnhhYmMxbXFKOFVVZDRDZVlDalpGMUEzUTQ=
0ZDhlZDU1S0ExL0VVR1hDRUZTK0ppcTFrRFpBZjAzNWFEYmFQWTFqYmtsY2J1RmRKUkJ4UU1vby=
szREZrMVdTWkx6OFlGWndQTjdCaWV2VjQ0VDRCR1hML1lacmcvZXM2TUltZHFHYmw0dGtjN0Fkc=
WVUbk9sRnd1SHF6ZXo2alhTSE1aU2tOdEZVV24wUXByM0lLdmFWaUNmVHVRM2NEWUMxYVB5WEh4=
Q2dqalUyVkc2bmpadnZUeFpIeEllS29YNjRwdEl1STFaTWZybUhhdFM4OW9UbTY4PSIsIm1hYyI=
6ImI0NDVjYjExMDljZjAxZGQ2NmE1MDEzZTliNDBjODFjMmRhMmJkMzcxNDBiNDc5NTczNzkwZj=
VjM2JmYTJmMWUiLCJ0YWciOiIifQ=3D=3D?signature=3D54d77f090133d71aaa050ab89c76=
26647dabc09ac00e6165dcd3eb0714a85c3e" style=3D"text-decoration:underline;co=
lor:#0068a5" rel=3D"noopener" target=3D"_blank">Program Booklet</a> | <a hr=
ef=3D"https://o65qngkdzmdlwr12.click.mailersend.net/te/l/eyJpdiI6IkpCanEzYl=
FuejljdE1XdUtMQUpRSVE9PSIsInZhbHVlIjoiQWlwOUZWaGlJUWxMU3BEMlY2NGt1eGtIbmV4c=
ngybDBCcFNxcDFEMkZpcEkzVURUdTJrcVJzT1dYL1V2d1hmRWFtdzBpQUF3bm9MQnd3RlpDUUxn=
dUM1VWtkbVRMbnRvVWVsR0RDNFZwL0ZneDZjSVVydURuQmUwT2JUb2VTMS8rWncrNkYzMm1XUjF=
FVUJtVnJWZnlEbk1XME5TK1RWYVZnS3lUZEwyWFRJeVNqOEdhcE9mRTh3bENvWFVXUzhvenhKNm=
ZxTXdJbytsOEMwS2VHOXkrVVAxRStROXE5OXhPcTBsTTV1aWRCcnFuZnZVdjVrcWV3MXpkNHQ5a=
lg2TzJUc2puR3hNcDNITEhaMjhCclcrYitzWGNkU2ZVdFUrcWdHWDlia044QjEvU1p0Uy9uYUhW=
ejRuMjZZVEJGM0FTblEzVEh5V0VQUDVUSWF1SXpBc2xwYUhvSm1hK0RaajVuNjhpZEJvbDBJPSI=
sIm1hYyI6IjkwZDY3YWM3ZWQzNmI1ZDZjZDAzMjcyOWVhZjlkNWIyMjZhNzg0YmRlMTE4NzhkY2=
FjMjkyY2Q4OWI2MTE1MWQiLCJ0YWciOiIifQ=3D=3D?signature=3D3b2131b9019635de910e=
50fabaa72daaa7f8b87a1ef61fe4e8174f625c49b45b" style=3D"text-decoration:unde=
rline;color:#0068a5" rel=3D"noopener" target=3D"_blank">Program Outline</a>=
 | <a href=3D"https://o65qngkdzmdlwr12.click.mailersend.net/te/l/eyJpdiI6In=
cwZFU0RUw0b3dpTGpmTnNBRzk3ZGc9PSIsInZhbHVlIjoiNWI1U0dOUDFQU0VtUVR3OTVGYUtjM=
0pvM25Yd2F6ZHc0Vkg2cFRJWVNDNml5ZyswamE3bXNRcFIrNzRhQ3A0VkowbUtVQkJSNWdLWTRx=
NzBnbUxkRGFld3lzaXRUNFU0bllYQ3NRbmYxWVVrem1ZNi9NTE9Fc0ZNUlQzZWZ4SVNXbXAvWEo=
4TitZMXZoVlgxN0lNNjJKWUpBMjlyUjFWSTljdndwSmdid0pUc1VNL1RmY0p6M1NJTFJoSnFld2=
wvd3Y2ZjBwZ2xBZzBPUytrT2Rob2xieHFnTERkK2FFbURMdHF4ZldtenNadUZFazZORGtpQlExN=
kQ3OHltdjZ4SkdacDZFOE55ay9oRFRwM0RZbHJZL0Fvc2hVbDQ5NkdyeFF4R05rQzlhTXBIOTlM=
OVdVYWVIRHJIbWd1WXdGb2lvTUI0V3NhN04wYXRhVGExdm1PTTA0RG9JT3A3MkxTc2pXMkNDQ0d=
NYzk4PSIsIm1hYyI6IjVkYTZiZDAzNGYzOGE0OWY0ZjgyYTUzMzg1ZTcwYWQ3MjNlZjA1MDkyMm=
FmOTBmN2I2ZmM5YjRlN2ZiNzNmMWEiLCJ0YWciOiIifQ=3D=3D?signature=3D2ee08bd8d969=
b7e7fe7a7ae63ddb023bee100dffef441e21759162761c595e3b" style=3D"text-decorat=
ion:underline;color:#0068a5" rel=3D"noopener" target=3D"_blank">Register</a=
></strong><br><br></span></p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody=
></table>
=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=
=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=
=09=09=09=09=09=09</table>
=09=09=09=09=09=09=09=09</td>
=09=09=09=09=
=09=09=09</tr>
=09=09=09=09=09=09</tbody>
=09=09=09=09=09</table>
=09=
=09=09=09=09<table align=3D"center" width=3D"100%" border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0" role=3D"presentation">
=09=09=09=09=09=09<tbody>=

=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09<td>
=09=09=09=09=
=09=09=09=09=09<table align=3D"center" border=3D"0" cellpadding=3D"0" cells=
pacing=3D"0" role=3D"presentation" style=3D"color:#000000;width:600px" widt=
h=3D"600">
=09=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=
=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09<td width=3D"100%" s=
tyle=3D"font-weight:400;text-align:left;vertical-align:top;padding-top:0px;=
padding-bottom:0px;border-top:0px;border-right:0px;border-bottom:0px;border=
-left:0px">
=09=09=09=09=09=09=09=09=09=09=09=09=09<table width=3D"100%" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" styl=
e=3D"word-break:break-word">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<t=
body><tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td>
=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-family:sans-serif=
">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-=
size:14px;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;color:#0000=
00;line-height:1.5">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09<p style=3D"margin:0;text-align:justify;font-size:17px"><span style=3D"f=
ont-size:20px;color:#007b5a"><strong>Key Takeaways</strong></span></p>
=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<ul style=3D"line-hei=
ght:1.5;font-size:17px">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09<li style=3D"text-align:justify"><span style=3D"font-size:17px">Bu=
ild a solid, comprehensive, business framework and <strong>performance scop=
e</strong> for establishing an effective SLA</span></li>
=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<li style=3D"text-align:justify">=
<span style=3D"font-size:17px">Identify the <strong>legal issues</strong> a=
ssociated with your SLAs and effectively mitigate them</span></li>
=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<li style=3D"text-align:=
justify"><span style=3D"font-size:17px">Effectively manage, monitor and rev=
iew <strong>contract performance</strong></span></li>
=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09<li style=3D"text-align:justify"><sp=
an style=3D"font-size:17px">Negotiate to attain win-win situation</span></l=
i>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<li style=3D"=
text-align:justify"><span style=3D"font-size:17px">Strategize a robust acti=
on plan to <strong>manage change, breach and termination </strong>in SLAs f=
lexibly</span></li>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09<li style=3D"text-align:justify"><span style=3D"background-color:tran=
sparent"><span style=3D"font-size:17px">Confidently handle any potential <s=
trong>disputes or contract breaches</strong> with appropriate dispute resol=
ution<br><br></span></span></li>
=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09</ul>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<=
/div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody></table>=

=09=09=09=09=09=09=09=09=09=09=09=09=09<table width=3D"100%" border=3D"0=
" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"word-b=
reak:break-word">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<tbody><tr>=

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09<div style=3D"font-family:sans-serif">
=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-size:14p=
x;color:#000000;line-height:1.5;font-family:Arial,Helvetica Neue,Helvetica,=
sans-serif">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p sty=
le=3D"margin:0;text-align:justify;font-size:17px"><span style=3D"font-size:=
20px;color:#007b5a"><strong>Your Faculty Leader</strong></span></p>
=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;tex=
t-align:justify;font-size:17px">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17px;text-align:just=
ify">This program will be led by Ms. Beverley Honig, an award winning best-=
selling author of the book =E2=80=9CMaking Contracts Work=E2=80=9D. She is =
also the award-winner of 100 women of influence awards by AFR and a Disting=
uished Lecturer at University of Melbourne and Queensland University of Tec=
hnology Business School.</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09<p style=3D"margin:0;text-align:justify;font-size:17px">=C2=
=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<=
/tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody></table>
=09=09=09=
=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09</tr>=

=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09</ta=
ble>
=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09</tr>
=09=09=
=09=09=09=09</tbody>
=09=09=09=09=09</table>
=09=09=09=09=09<table alig=
n=3D"center" width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0=
" role=3D"presentation">
=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=
=09<tr>
=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09<table =
align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"p=
resentation" style=3D"color:#000000;width:600px" width=3D"600">
=09=09=09=
=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=
=09=09=09=09=09=09=09=09=09=09=09<td width=3D"100%" style=3D"font-weight:40=
0;text-align:left;vertical-align:top;padding-top:0px;padding-bottom:0px;bor=
der-top:0px;border-right:0px;border-bottom:0px;border-left:0px">
=09=09=
=09=09=09=09=09=09=09=09=09=09=09<table width=3D"100%" border=3D"0" cellpad=
ding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"word-break:brea=
k-word">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<tbody><tr>
=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09<div style=3D"font-family:sans-serif">
=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-size:14px;color:#=
000000;line-height:1.5;font-family:Arial,Helvetica Neue,Helvetica,sans-seri=
f">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"mar=
gin:0;text-align:justify;font-size:17px"><span style=3D"font-size:20px;colo=
r:#007b5a"><strong>Registration Details</strong></span></p>
=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;text-align:j=
ustify;font-size:17px">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09<p style=3D"margin:0;font-size:17px;text-align:justify"><spa=
n style=3D"color:#000000;font-size:17px">If you are keen, please register b=
y <strong>4 May 2022</strong> before early bird ends. You will be entitled =
to a group discount of 10% with 2nd participant and if you register for 3 c=
olleagues, you will receive a complimentary pass for your 4th colleague.</s=
pan></p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=
=3D"margin:0;font-size:17px;text-align:justify">=C2=A0</p>
=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size:17=
px;text-align:justify"><span style=3D"color:#000000;font-size:17px">I look =
forward to welcoming you to this exciting program!</span></p>
=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;font-size=
:17px;text-align:justify">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09<p style=3D"margin:0;font-size:17px;text-align:justify"><=
span style=3D"color:#000000;font-size:17px">If you have any questions, you =
can contact me at +65 6899 5030, or reply to this email.</span></p>
=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin:0;tex=
t-align:justify;font-size:17px">=C2=A0</p>
=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=
=09=09</tbody></table>
=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=09=
=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09</tbody>=

=09=09=09=09=09=09=09=09=09</table>
=09=09=09=09=09=09=09=09</td>
=
=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09</tbody>
=09=09=09=09=09</=
table>
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h=3D"100%" style=3D"font-weight:400;text-align:left;vertical-align:top;padd=
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th=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presen=
tation" style=3D"word-break:break-word">
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=09=09=09=09<tbody><tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td>=

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-famil=
y:sans-serif">
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yle=3D"font-size:14px;color:#000000;line-height:1.5;font-family:Arial,Helve=
tica Neue,Helvetica,sans-serif">
=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09<p style=3D"margin:0;text-align:justify;font-size:14px"><spa=
n style=3D"font-size:17px"><strong><a href=3D"https://o65qngkdzmdlwr12.clic=
k.mailersend.net/te/l/eyJpdiI6IlNDejQzUHp6L2F5TWMzWERhSWExdEE9PSIsInZhbHVlI=
joiaHhXOFBCMTdLQVVwaGoySjlrdy95ZCtoYXFGKzdlckE3V25jRytZa1VpY0pKZ1M5Y056ZVRS=
OGJnNHVIVDBlWCtYM0NCaXZRbHRSZUNVSE92SVBLQUthejlKWW5SdFA2WG1ieXc5NlRIdk9ON25=
lSHhlN3RBNmFka1dRTzBPMVJITTFZN3JjMWtZU3lGNWIyOUt2Z0VzZVVUS1ZJTU0yVmJRWkVSNG=
1MYzVrbVpIRzAreFVCTWRFSkNzK01YYzUwVlU4RExnOVFIYXVJZktMUTZHcFE3aWNzTmxCZ1Nlc=
WVQcUhGdUV2eTJWQ01nRm9kR0c1Z1pPaFRQTEtjYUdUQnpZUkljK1F4TGx2T0l3cXZIcmd3UlJu=
OGM0THJnWHpHeGNYdlJmck1WWjFzZVZQdmRDQkl3MThqQ1hoL2NvUkZ6WmdjY3o4QnRoaWtMeTI=
yZk9XUlZjN2VOdjZneWk5a1FXeDZtRmswQW5BPSIsIm1hYyI6ImE0N2M5OGJiNzk5N2IxMjc2OG=
IzODdhYTI1OWUxNWE1ZjY5ZDZiZDc2YzQ3ODAxYzViZjNlZmM3Nzg1NjBkYTIiLCJ0YWciOiIif=
Q=3D=3D?signature=3Df80d58cb7ec92b5f35ff8af7767f8ba4a7d194ff6248adcdb8cf4f0=
6f41f1c37" style=3D"text-decoration:underline;color:#0068a5" rel=3D"noopene=
r" target=3D"_blank">Program Booklet</a> | <a href=3D"https://o65qngkdzmdlw=
r12.click.mailersend.net/te/l/eyJpdiI6IkFCall3ZVlLK3BjN3UyQ1V0YnBrVXc9PSIsI=
nZhbHVlIjoiZkE3bW1UcTRubCt6dVNaQXZjSmtmM3c4dmx3N1VZQVZXS0hLVklrT2xEMUNxK1Ji=
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VFyVnF2MmgyREgybEpaRWcxc0tDV3VRMkg1TjJtcHZHYTJ6dmRLczF6SmEzUkh5MTEwTWQ5MmRU=
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ZlYTFhNjFkODEzMmQ1YjQzOGE0NjJiNTczMjk0MWI3OWYwYWMxZGQxYTU2NGQ3Nzc1ZTYiLCJ0Y=
WciOiIifQ=3D=3D?signature=3Dc408e9907e4766971c27ad86818db31a6ddf0c157d85c4d=
32671f1e1d5398fb5" style=3D"text-decoration:underline;color:#0068a5" rel=3D=
"noopener" target=3D"_blank">Program Outline</a> | <a href=3D"https://o65qn=
gkdzmdlwr12.click.mailersend.net/te/l/eyJpdiI6IjF3RXRsYlhmbjFXR3RUNlVncmFyW=
Xc9PSIsInZhbHVlIjoiY3gveURaTmdhajJqY0piVm1TMTUwOHJMbGZFbm8vbFhHcEVlelR5Mngv=
TVhzYVREQldFL0tsOHQvVU9tT0VuUVhSMFJmZVFyZU1uS3BGNzd1RWZuTUt0RWQvWU9oSTQ4am1=
UMDRjd25Bd3ZCZmJiQnQzekkyLy8zRGwrMEwwRCtnNE5sUG55djlJU3Y5RC9FWUUyVW9JUTlsQk=
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2QiLCJ0YWciOiIifQ=3D=3D?signature=3D3528828aa9a1313e001d58e23cb7733be426a50=
3fbc5d86288c135a3bb74b5cb" style=3D"text-decoration:underline;color:#0068a5=
" rel=3D"noopener" target=3D"_blank">Register</a></strong></span><br><br></=
p>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr>=

=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody></table>
=09=09=09=09=
=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09</tr>
=
=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09</table=
>
=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09</tr>
=09=09=09=
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=09=09=09=09=09</table>
=09=09=09=09=09<table align=
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=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=
<tr>
=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09<table ali=
gn=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"pres=
entation" style=3D"color:#000000;width:600px" width=3D"600">
=09=09=09=09=
=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=
=09=09=09=09=09=09=09=09=09=09<td width=3D"100%" style=3D"font-weight:400;t=
ext-align:left;vertical-align:top;padding-top:0px;padding-bottom:0px;border=
-top:0px;border-right:0px;border-bottom:0px;border-left:0px">
=09=09=09=
=09=09=09=09=09=09=09=09=09=09<table width=3D"100%" border=3D"0" cellpaddin=
g=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"word-break:break-w=
ord">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<tbody><tr>
=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09<div style=3D"font-family:sans-serif">
=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"font-size:14px;color:#000=
000;line-height:1.5;font-family:Arial,Helvetica Neue,Helvetica,sans-serif">=

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<p style=3D"margin=
:0;font-size:17px"><span style=3D"font-size:17px"><br>Thanks,<br>Jacelyn So=
lis<br>Program Director</span></p>
=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09<p style=3D"margin:0;text-align:justify;font-size:17px"><=
span style=3D"font-size:17px">=C2=A0</span></p>
=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09</div>
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ody>
=09=09=09=09=09=09=09=09=09</table>
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=09=09=09=09=09=09=09</tr>
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d width=3D"100%" style=3D"font-weight:400;text-align:left;vertical-align:to=
p;padding-top:5px;padding-bottom:5px;border-top:0px;border-right:0px;border=
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=09=09=09=09=09=09=09=09=09=09=09=09=09<tab=
le width=3D"100%" border=3D"0" cellpadding=3D"10" cellspacing=3D"0" role=3D=
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=09<td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"fon=
t-family:sans-serif">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
<div style=3D"font-size:12px;color:#393d47;line-height:1.2;font-family:Aria=
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=09=09=09=09=09=09=09=09=09=09=09=
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</div>

</div>
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