관리-도구

편집 파일: 1638529337.M263835P2710.server.saraya-global.com,S=27816,W=28515:2,

Envelope-to: zakri@saraya.com.my
Delivery-date: Fri, 03 Dec 2021 19:02:17 +0800
Organization: OTC
Message-ID: <1b9c64d2a73880f4d013ad7900384d53@otcmarketing.com.my>
From: "all@otcmarketing.com.my" <all@otcmarketing.com.my>
To: "HI SIR/MADAM," <all@otcmarketing.com.my>
Subject: =?windows-1252?Q?In_House_Program-8_Discipline_(8D)_Problem_Solving_Methodology?=
Date: Fri, 3 Dec 2021 13:54:37 +0800
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="714865f5ab77e396f6803d3900147abf"

--714865f5ab77e396f6803d3900147abf
Content-Type: text/plain;
	charset="windows-1252"
Content-Transfer-Encoding: quoted-printable

8 Discipline (8D) Problem Solving Methodology

This program can be specially tailored and customized to meet your =
training=20
objectives

Kindly find above attached for the full brochure for this programs

We hope you find it informative and interesting and we look forward to =
seeing=20
you soon

(HRD Corp/SBL Claimable)=A0=A0=A0=A0=A0=A0=A0 2 days=A0- InHouse =
Program=A0=A0=A0=A0=A0=A0=A0=A0=A0=20

=A0

INTRODUCTION:

Eight Disciplines Problem Solving (8D) is a method used to approach and =
to=20
resolve problems. It provides a systematic and effective approach to =
solve=20
a problem and promotes the use of expertise and experience within the =
organization=20
to address the root cause. Its purpose is to identify, correct and =
eliminate=20
recurring problems, and it is useful in product and process improvement. =
The=20
8D methodology can be easily applied by all levels within any =
organizations=2E

=A0

BENEFITS

At the end of the course participants shall be able to:

-Understand the definition and complete methodology for 8D problem solving

-Understand 8D approach and its benefits in problem solving=2E

-Implement hands on application of 8D tools and strategies

=A0

AUDIENCE=20

-Managers, Engineers, Executive, Supervisors and Technicians from =
manufacturing,=20
QC, engineering, process control, marketing and design departments=2E

=A0

METHODOLOGY

-This program is essentially participative. There will be Group =
Discussion,=20
Presentation, Interactive Session Activities and Actual Case Study and =
Implementation=2E

=A0

COURSE CONTENTS

Module 1: What is a Problem

-Defining a Problem=20

-Strategies to Solve Problems=20

-Problem Solving Process

=A0

Module 2: 8 Discipline (8D) Problem Solving

-D1: Establish the team

-D2: Define the problem

-5W + 1 H in defining problem

-Measure the current situation

-D3: Implement containment

-D4: Identify root cause

-Process flowchart in categorization of =93Causes=94 : Occurrence Causes& =
Leakage=20
Causes

-Fishbone diagram and 5 WHY method

-Fault Tree Analysis method

-Histogram& Scatter Diagram

-D5: Choose and verify permanent corrective action=20

-Brainstorming, Nominal Group Technique=20

-Poka Yoke Solution

-D6: Implement and monitoring of permanent corrective action=20

-D7: Prevent recurrence

-Failure Prevention Method

-D8: Congratulate the team

=A0

=A0Approach

Public, In- House and Customized Training Program=2E

Consultancy and Advisory

Coaching Services

=A0

IN-HOUSE TRAINING

This program can be specially tailored & customized for in house training=2E

=A0

PLEASE FEEL FREE TO CONTACT ME IF YOU ARE LOOKING FOR THE FULL BROCHURE =
FILE

We hope you find it informative and interesting =A0and we look=20

forward to seeing you soon=2E

=A0

Please act fast to grab your favorite training program! Please call =
012-588=20
2263=20

or email to james@otc.com.my

=A0

Do forward this email to all your friends and colleagues who might be =
interested=20
to attend these programs

=A0

=A0If you would like to unsubscribe from our email list at any time, =
please simply=20
reply to the e-mail and type=20

Unsubscribein the subject area. We will remove your name from the list =
and=20
you won=92t receive any additional e-mail

Thanks

=A0

Regards

James

OTC Training Centre Sdn Bhd
Mobile No. : 6012-5882263

Email address: james@otc.com.my

=A0

--714865f5ab77e396f6803d3900147abf
Content-Type: text/html;
	charset="windows-1252"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content=3D"text/html; charset=3D" http-equiv=3D"content-type">
</head>
<body style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma, Tahoma">
<span=20
style=3D'FONT-SIZE: 26pt; FONT-FAMILY: "Impact",sans-serif; COLOR: =
#0033cc'>8=20
Discipline (8D) Problem Solving Methodology<?xml:namespace prefix =3D "o" =
ns =3D=20
"urn:schemas-microsoft-com:office:office" /><o:p></o:p>
<span=20
style=3D"FONT-SIZE: 14pt">This program can =
be=20
specially tailored and customized to meet your training=20
objectives<o:p></o:p>
<span=20
style=3D"FONT-SIZE: 14pt">Kindly find above =
attached=20
for the full brochure for this programs<o:p></o:p>
<span=20
style=3D"FONT-SIZE: 14pt">We hope you find =
it=20
informative and interesting and we look forward to seeing you=20
soon<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Cambria",serif; COLOR: red'>(HRD =
Corp/SBL=20
Claimable)<span=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Cambria",serif; COLOR: =
black'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
2 days&nbsp;- InHouse=20
Program&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =

<span=20
style=3D'FONT-FAMILY: "Comic Sans MS"; COLOR: black'><o:p><font=20
size=3D3>&nbsp;</o:p>
<font=20
face=3D"Times New Roman">INTRODUCTION:<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>Eight=20
Disciplines Problem Solving (8D) is a method used to approach and to =
resolve=20
problems. It provides a systematic and effective approach to solve a =
problem and=20
promotes the use of expertise and experience within the organization to =
address=20
the root cause. Its purpose is to identify, correct and eliminate =
recurring=20
problems, and it is useful in product and process improvement. The 8D=20
methodology can be easily applied by all levels within any=20
organizations.<o:p></o:p>
<o:p>&nbsp;</o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>BENEFITS<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>At=20
the end of the course participants shall be able to:<o:p></o:p>
<font=20
face=3D"Times New Roman">-Understand the definition and complete =
methodology for=20
8D problem solving<o:p></o:p>
<font=20
face=3D"Times New Roman">-Understand 8D approach and its benefits in =
problem=20
solving.<o:p></o:p>
<font=20
face=3D"Times New Roman">-Implement hands on application of 8D tools and=20
strategies<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'><o:p>&nbsp;</o:p>
<font=20
face=3D"Times New Roman">AUDIENCE <o:p></o:p>
<font=20
face=3D"Times New Roman">-Managers, Engineers, Executive, Supervisors and=20
Technicians from manufacturing, QC, engineering, process control, =
marketing and=20
design departments.<o:p></o:p>
<o:p>&nbsp;</o:p>
<font=20
face=3D"Times New Roman">METHODOLOGY<o:p></o:p>
<font=20
face=3D"Times New Roman">-This program is essentially participative. There =
will be=20
Group Discussion, Presentation, Interactive Session Activities and Actual =
Case=20
Study and Implementation.<o:p></o:p>
<span=20
style=3D"FONT-SIZE: 14pt"><o:p><font=20
face=3D"Times New Roman">&nbsp;</o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>COURSE=20
CONTENTS<o:p></o:p>
<font=20
face=3D"Times New Roman">Module 1: What is a=20
Problem<o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Defining a Problem=20
<o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Strategies to Solve =
Problems=20
<o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Problem Solving=20
Process<o:p></o:p>
<o:p>&nbsp;</o:p>
<font=20
size=3D3>Module 2: 8 Discipline (8D) =
Problem=20
Solving<o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-D1: Establish the=20
team<o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-D2: Define the=20
problem<o:p></o:p>
<font=20
size=3D3><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-5W + 1 H in defining=20
problem<o:p></o:p>
<font=20
size=3D3><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Measure the current=20
situation<o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-D3: Implement=20
containment<o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-D4: Identify root=20
cause<o:p></o:p>
<font=20
size=3D3><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Process flowchart in=20
categorization of =93Causes=94 : Occurrence Causes&amp; Leakage=20
Causes<o:p></o:p>
<font=20
size=3D3><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Fishbone diagram and 5 =
WHY=20
method<o:p></o:p>
<font=20
size=3D3><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Fault Tree Analysis=20
method<o:p></o:p>
<font=20
size=3D3><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Histogram&amp; Scatter=20
Diagram<o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-D5: Choose and verify =
permanent=20
corrective action <o:p></o:p>
<font=20
size=3D3><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Brainstorming, Nominal =
Group=20
Technique <o:p></o:p>
<font=20
size=3D3><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Poka Yoke=20
Solution<o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-D6: Implement and =
monitoring of=20
permanent corrective action <o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-D7: Prevent=20
recurrence<o:p></o:p>
<font=20
size=3D3><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-Failure Prevention=20
Method<o:p></o:p>
<font=20
face=3D"Times New Roman"><span=20
style=3D"COLOR: black; mso-color-alt: windowtext">-D8: Congratulate the=20
team<o:p></o:p>
<span=20
style=3D"FONT-SIZE: 14pt"><o:p><font=20
face=3D"Times New Roman">&nbsp;</o:p>
<span=20
style=3D"FONT-SIZE: 14pt"><font=20
face=3D"Times New Roman">&nbsp;<font=20
face=3D"Times New Roman">Approach<o:p></o:p>
<font=20
face=3D"Times New Roman">Public, In- House and Customized Training=20
Program.<o:p></o:p>
<font=20
face=3D"Times New Roman">Consultancy and =
Advisory<o:p></o:p>
<font=20
face=3D"Times New Roman">Coaching Services<o:p></o:p>
<o:p><font=20
size=3D3 face=3D"Times New Roman">&nbsp;</o:p>
<font=20
face=3D"Times New Roman">IN-HOUSE=20
TRAINING<span=20
style=3D"FONT-SIZE: 14pt; COLOR: #c00000"><o:p></o:p>
<font=20
face=3D"Times New Roman">This program can be specially tailored &amp; =
customized=20
for in house training.<o:p></o:p>
<span=20
style=3D"FONT-SIZE: 14pt; COLOR: #e36c0a"><o:p><span=20
style=3D"TEXT-DECORATION: none"><font=20
face=3D"Times New Roman"></o:p>&nbsp;
&nbsp;
<a=20
name=3D_Hlk72477746>PLEASE =
FEEL FREE TO=20
CONTACT ME IF YOU ARE LOOKING FOR THE FULL BROCHURE=20
FILE</a><span=20
lang=3DEN-US><o:p></o:p>
<font=20
size=3D3>We hope you find it =
informative=20
and interesting &nbsp;and we look <o:p></o:p>
<font=20
size=3D3>forward to seeing you=20
soon.<o:p></o:p>
<span=20
lang=3DEN-US style=3D"COLOR: #0d0d0d; mso-ansi-language: EN-US"><o:p>&nbsp;</o:p>
Please act fast to grab =
your=20
favorite training program! Please call 012-588 2263 <o:p></o:p>
or email to <a target=3D_blank>james@otc.com.my</a><o:p></o:p>
<span=20
lang=3DEN-US style=3D"COLOR: #c00000; mso-ansi-language: EN-US"><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-US style=3D"COLOR: #c00000; mso-ansi-language: EN-US"><font=20
face=3D"Times New Roman">Do forward this email to all your friends and =
colleagues=20
who might be interested to attend these=20
programs<o:p></o:p>
<o:p>&nbsp;</o:p>
<o:p></o:p>&nbsp;<font=20
face=3D"Times New Roman">If =
you would=20
like to unsubscribe from our email list at any time, please simply reply =
to the=20
e-mail and type <o:p></o:p>
<font=20
face=3D"Times New Roman">Unsubscribe<span=20
lang=3DEN-US style=3D"BACKGROUND: white; COLOR: #c00000; =
mso-ansi-language: EN-US">=20
in the subject area. We will remove your name from the list and you =
won=92t=20
receive any additional e-mail<o:p></o:p>
<font=20
face=3D"Times New Roman">Thanks<o:p></o:p>
<o:p>&nbsp;</o:p>
<font=20
face=3D"Times New Roman">Regards<o:p></o:p>
<font=20
face=3D"Times New Roman">James<o:p></o:p>
<font=20
size=3D3>OTC=20
Training Centre Sdn Bhd Mobile No. :=20
6012-5882263<o:p></o:p>
Email address: <a>james@otc.com.my</a><o:p></o:p>
&nbsp;
<span=20
lang=3DEN-US=20
style=3D'FONT-FAMILY: "Calibri Light",sans-serif; COLOR: #c00000; =
mso-ansi-language: EN-US'><o:p><font=20
size=3D3>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<span=20
style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: =
#0d0d0d'><o:p>&nbsp;</o:p>
<o:p><font=20
size=3D3 face=3D"Times New Roman">&nbsp;</o:p>
<span=20
style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: =
#1f497d'><o:p>&nbsp;</o:p>
<span=20
style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: =
#0d0d0d'><o:p>&nbsp;</o:p>
<o:p><font=20
size=3D3 face=3D"Times New Roman">&nbsp;</o:p>

</body>
</html>

--714865f5ab77e396f6803d3900147abf--