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From: "jenny@otcsb.com.my" <jenny@otcsb.com.my>
To: "HI SIR/MADAM," <jenny@otcsb.com.my>
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Subject: ***SPAM*** =?windows-1252?Q?LIVE_ONLINE_PROGRAM=96BUSINESS_CONTINUITY_MANAGEMENT_-_MASTERCLASS_(11-14_OCT_2021)?=

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CLICK HERE TO DOWNLOAD THE FULL BROCHURE FILE

LIVE ONLINE PROGRAM

BUSINESS CONTINUITY MANAGEMENT - MASTERCLASS=20

=A0

Venue : Online Training (Via Zoom)=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0(HRDF/SBL Khas =
Claimable)

Date : 11 Oct2021 (Mon) |=A0 9am =96 1pm=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0By Suresh

12 Oct 2021 (Tue) |=A0 9am =96 1pm=A0=A0=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=2E

13 Oct 2021 (Wed) |=A0 9am =96 1pm=A0=A0=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=2E

14 Oct 2021 (Thu) |=A0 9am =96 1pm=A0=A0=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=2E

=A0

COURSE OBJECTIVES:

Incidents can disrupt an organization at any time and applying BCM =
Strategies=20
will ensure that organizations can respond and continue its operations.=A0 =
Incidents=20
take many forms ranging from large scale natural disasters and acts of =
terror=20
to technology-related accidents and environmental incidents.=A0 However, =
most=20
incidents are small but can have a significant impact and that makes =
business=20
continuity management relevant at all times.=A0 This has led to a global =
awareness=20
that organizations in the public and private sectors must know how to =
prepare=20
for and respond to unexpected and disruptive incidents=2E

=A0

This course gives a brief introduction and overview to the requirements =
BCM=20
(Which is also structured in ISO 22301:2012).=A0 The main emphasis of this =
course=20
is to provide the knowledge and awareness for participants, so they can =
appreciate=20
and understand the importance of implementation of this Management System =
in=20
their Organization=2E

=A0

WHAT WILL I LEARN:

-=A0=A0=A0 Understand business continuity management best practice

-=A0=A0=A0 Importance of effective designing of Business Continuity =
Management Framework

-=A0=A0=A0 Understand the importance of business processes and procedures

-=A0=A0=A0 Understand the importance of the Compliance Framework and the =
impact of=20
non-compliance on the business continuity=2E

=A0

HOW WILL I BENEFIT:

-=A0=A0=A0 Protect your organization before, during and after disruptions

-=A0=A0=A0 Have confidence that your=A0 business continuity management =
system is effective

-=A0=A0=A0 Enhance Employee and customer confidence in the organisation

-=A0=A0=A0 Improved reputation with compliance to an international =
standard=A0=20

-=A0=A0=A0 Ensure sustainability of business and also ensure resilience

=A0

WHO TO ATTEND:

This course is designed for Managers, Advanced IT & Quality =
Professionals,=20
Management Representatives, Internal Auditors, Business Continuity =
Management=20
& Team Members involved in organization-wide Business Continuity =
Management=20
implementation, testing and exercising, assessment and evaluation of =
plans=20
periodically. This course is also suitable for any Managers or Executives =
in=20
Organizations providing essential services=2E

=A0

OUTLINE OF WORKSHOP

DAY 1:=20

=A0

-=A0=A0=A0=A0 Introduction and background to Business Continuity =
Management and Strategic=20
Management

(i) Fundamentals

-=A0Risk Management Planning

-=A0Crisis Management Planning

-=A0Business Continuity Planning

=A0

-=A0=A0=A0=A0 The fundamentals of Societal Security =96 Business =
Continuity=A0=A0 Management=20
System, and overview of the ISO 22301:2012=A0=A0 requirements

=A0

-=A0=A0=A0=A0 Scope of Business Continuity Management Systems (BCMS)

(i) BCM lifecycle covering the following key areas:

-=A0Policy and programme management

-=A0Embedding BCM

-=A0Business Impact analysis and risk assessment

-=A0Business continuity strategies as part of business operations

=A0

-=A0=A0=A0 Implementing & Maintaining BCM Framework=20

(i)=A0Conducting a Awareness and Training=20

(ii)=A0Conducting a BCM Desktop Test=A0=20

(iii) Conducting a BCM Simulation Test=20

(iv)=A0Conducting a Live BCM Test=20

(v) Change Management & Document Control=20

(vi)=A0Spot checks, Reviews and Audits=20

(vii)=A0Establishing a Maintenance Program=20

(viii)=A0BCM Management Review

=A0

-=A0=A0=A0 Plan-Do-Check-Act (PDCA) Model

=A0

-=A0=A0=A0 Compliance Framework

(i) Legal

(ii)=A0Standard

(iii)=A0Best Practise

=A0

-=A0=A0=A0 Asset To Be Managed

(i)=A0People

(ii)=A0Property

=A0

-=A0=A0=A0 Management Model

(i)=A0Leadership

(ii)=A0Competency

(iii)=A0Communication=20

(iv)=A0Awareness

=A0

-=A0=A0=A0 Risk Assessment & Management

-=A0Overview of the Risk Management Process & Administration

-=A0How did Risk Management evolved?

-=A0Definition of Risk Management (Enterprise Risk Management and=A0 =
Integrated=20
Risk Management)

-=A0Sample of a Risk Management Plan

-=A0Existing and Potential Risk =96 Identification

-=A0Evaluating and Analysing Risk=20

-=A0Monitoring and Reviewing the Risk Management Process

-=A0Overview of Risk Management Tools

-=A0Cost and Benefits of Risk Management

Case Studies of Success Stories and Failures

=A0

=A0=A0

DAY 2:=20

=A0

-=A0=A0=A0=A0=A0 Crisis Management=20

(i)=A0The First Line of Defense against A Crisis=20

(ii)=A0The Proactive Preventive measures

(iii)=A0Establishing The Rules of Engagement well in advance

(iv)=A0The Crisis Management FRAMEWORK

-=A0TEAM =96 Establishing the Crisis Management TEAM to Combat the CRISIS

-=A0LEADERSHIP =96 Taking Command & Control Of the Crisis Situation

-=A0MISSION =96 Inspiring the purpose of the WAR

-=A0FINANCIAL =96 Forecasting & mitigating the Financial IMPACT

-=A0COMMUNICATION =96 Establishing an unique INTERNAL & EXTERNAL =
Communication=A0=A0=20
standards

-=A0SYSTEM =96 Establishing & Enforcing a new system to Resolve the Crisis

-=A0LEGAL =96 Knowing What To Say and What Not To Reveal

-=A0BRAND =96 Managing your Brand Image and Establishing Service Recovery =
Plan

=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 =A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 =
=A0Case Studies on various Crisis / Disasters =96 Local=20
and International

=A0

(i)=A0An Overview Crisis Communication

(a)=A0Internal Communication

-=A0Staff

-=A0Stakeholders

(b)=A0External Communication

-=A0Next Of Kin

-=A0Media

-=A0Authorities & Regulatory

-=A0Business Partners

-=A0Third Party Support Elements (Suppliers, Contractors)

=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 =A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 Case =
Studies on various Crisis / Disasters =96 Local=20
and International

=A0

-=A0=A0=A0=A0 Crisis Stand Down=20

(i)=A0Method

(ii)=A0Record Keeping

=A0

-=A0=A0=A0=A0=A0 Importance of Performance Evaluation & Improvement For

(i)=A0Employees

(ii)=A0Business Partners / Associates (Third Parties)

=A0

-=A0=A0=A0=A0 Business Continuity Planning (BCP)

(i)=A0Identification of Critical Business Processes

(ii)=A0Identifying and defining Minimum Operating Requirements (MOR)

-=A0Human Resources

-=A0Infrastructure

-=A0Tools & Equipment

-=A0Third Party Support (External Support from Business Partners)

-=A0BCP discussion and alignment with Business Partners

(iii)=A0Human Resources Management and BCP

(iv)=A0Contract Risk Management and BCP

=A0

-=A0=A0=A0=A0 Desktop Simulation

(i)=A0Crisis Scenario

(ii) Crisis Team Activation

(iii)=A0Business Continuity Team Activation

(iv)=A0Effecting BCP

=A0

End of Session

(i)=A0Q & A

=A0

** Digital Certificate of attendance will be awarded for those who =
completed=20
the course

=A0

ABOUT THE FACILITATOR=20

=A0

Suresh=20

Suresh is a trained and certified Risk Management professional in the =
area=20
of Supply Chain Management and Brand Protection. He attained his =
Bachelor=92s=20
Degree in Law from the University of Wolverhampton (UK). He then went on =
to=20
be trained and certified as an auditor and practitioner in the =
specialized=20
area of Risk Management under the auspices of United States of America =
Customs=20
and Border Protection (CTPAT Standards); and; Transported Asset =
Protection=20
Association (TAPA Standards), Asia. He is also a Human Resources =
Development=20
Trainer certified by the Human Resources Ministry=2E

=A0

In his capacity as a trainer, he has conducted trainings on the following =
topics:-

=A0

With his background of a law degree, he is able to invoke legal =
implications=20
in his programmes to make it more comprehensive and value added =
substance.=20
In addition, his fluency in English and Bahasa Malaysia enables him to =
conduct=20
training programmes ffectively in both languages=2E

=A0

Prior to his involvement in this field, the facilitator has wide working =
experience=20
throughout his 15 years of working career in the specialized area of Risk =
Management,=20
Security Management and Investigations (HR, Security (Operational and =
Information=20
Security) and Safety, Corporate Governance and Ethics). Being a Head of =
Department=20
in each of this portfolios, he has acquired substantial job related =
knowledge=20
and experience in sectors comprising of Manufacturing, =
Telecommunications,=20
Hospitality Management (Brand Standard & Management) and Contract =
Manufacturing=20
(Brand Protection and Management).=A0 He is also a trained Workplace =
Counselor=20
and by virtue of his portfolio of having to deal with people of different =
job=20
hierarchy, he has very profound people management skills, negotiation =
skills=20
and effective interaction skills. His previous employers and related =
portfolios=20
are as follows:-

=A0

=B7=A0=A0=A0=A0=A0=A0=A0 Infineon technologies (M) Sdn Bhd=96 Security =
Manager=20

=B7=A0=A0=A0=A0=A0=A0=A0 (Backend Manufacturing Plant, Melaka)

=B7=A0=A0=A0=A0=A0=A0=A0 Celcom Axiata Sdn Bhd=96 Manager, Head of Risk =
Management (Nationwide)

=B7=A0=A0=A0=A0=A0=A0=A0 Rennaisance Melaka Hotel (Marriott =
International)=96 Loss Prevention=20
and Brand Standard Manager (Melaka Hotel Facility)

=B7=A0=A0=A0=A0=A0=A0=A0 Flextronics Penang-=A0 Loss Prevention Manager (5 =
Contract Manufacturing=20
Sites in Penang)

=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 =A0

(HRDF/SBL Khas Claimable)

=A0

=A0EARLY BIRD Fee  =20

NORMAL FEE

Registration before

28 Sep 2021  =20

RM 1,270.00/pax

(Subject to 6% SST)  =20

Registration after

28 Sep 2021  =20

RM 1,320.00/pax

(Subject to 6% SST)

Group Registration: Register 3 participants from the same organization, =
the=20
4th participant is FREE.=20
(Buy 3 Get 1 Free) if Register before 28 Sep 2021. Please act fast to =
grab=20
your favourite training program!
        =20

=A0

=A0CLICK HERE TO DOWNLOAD THE FULL BROCHURE FILE

We hope you find it informative and interesting and we look

forward to seeing you soon=2E

Please act fast to grab your favorite training program! Pleasecall =
012-588=20
2263

or email to jenny@otc.com.my

=A0

Do forward this email to all your friends and colleagues who might be =
interested=20
to attend these programs

=A0

If you would like to unsubscribe from our email list at any time, please =
simply=20
reply to the e-mail and type=20

Unsubscribein the subject area. We will remove your name from the list =
and=20
you will not receive any additional e-mail

=A0

Thanks

=A0

Regards

=A0

OTC Training Centre Sdn Bhd
=A0

=A0

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<body style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma, Tahoma">
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iew?usp=3Dsharing"><font=20
size=3D2>CLICK HERE TO DOWNLOAD THE FULL BROCHURE=20
FILE</a>
LIVE=20
ONLINE PROGRAM<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 28pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue; mso-ansi-language: EN-US'>BUSINESS=20
CONTINUITY MANAGEMENT - MASTERCLASS <o:p></o:p>
<span=20
lang=3DEN-US style=3D"mso-ansi-language: EN-US"><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>Venue=20
: Online Training (Via Zoom)&nbsp;&nbsp; <span=20
style=3D"COLOR: =
#0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
red; mso-ansi-language: EN-US'>(HRDF/SBL=20
Khas Claimable)<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>Date=20
: 11 Oct 2021 (Mon) |&nbsp; 9am =96 =
1pm<span=20
style=3D"COLOR: =
#0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
=20
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;By=
=20
Suresh<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: EN-US'>12=20
Oct 2021=20
(Tue) |&nbsp; 9am =96 1pm&nbsp;&nbsp;&nbsp;&nbsp;=20
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span=
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style=3D"COLOR: white">&nbsp;.<span=20
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Oct 2021=20
(Wed) |&nbsp; 9am =96 1pm&nbsp;&nbsp;&nbsp;&nbsp;=20
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
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style=3D"COLOR: white">&nbsp;.<span=20
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#0d0d0d; mso-ansi-language: EN-US'>14=20
Oct 2021=20
(Thu) |&nbsp; 9am =96 1pm&nbsp;&nbsp;&nbsp;&nbsp;=20
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span=
=20
style=3D"COLOR: white">&nbsp;.<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
white; mso-ansi-language: EN-US'>&nbsp;<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
COURSE=20
OBJECTIVES:<o:p></o:p>
Incidents=20
can disrupt an organization at any time and applying BCM Strategies will =
ensure=20
that organizations can respond and continue its operations.&nbsp; =
Incidents take=20
many forms ranging from large scale natural disasters and acts of terror =
to=20
technology-related accidents and environmental incidents.&nbsp; However, =
most=20
incidents are small but can have a significant impact and that makes =
business=20
continuity management relevant at all times.&nbsp; This has led to a =
global=20
awareness that organizations in the public and private sectors must know =
how to=20
prepare for and respond to unexpected and disruptive =
incidents.<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
&nbsp;<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
This=20
course gives a brief introduction and overview to the requirements BCM =
(Which is=20
also structured in ISO 22301:2012).&nbsp; The main emphasis of this course =
is to=20
provide the knowledge and awareness for participants, so they can =
appreciate and=20
understand the importance of implementation of this Management System in =
their=20
Organization.<o:p></o:p>
&nbsp;<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>WHAT=20
WILL I LEARN:<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Understand=20
business continuity management best practice<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Importance=20
of effective designing of Business Continuity Management =
Framework<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Understand=20
the importance of business processes and procedures<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Understand=20
the importance of the Compliance Framework and the impact of =
non-compliance on=20
the business continuity.<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
&nbsp;<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>HOW=20
WILL I BENEFIT:<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Protect=20
your organization before, during and after disruptions<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Have=20
confidence that your&nbsp; business continuity management system is=20
effective<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Enhance=20
Employee and customer confidence in the organisation<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Improved=20
reputation with compliance to an international standard&nbsp; =
<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Ensure=20
sustainability of business and also ensure resilience<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
&nbsp;<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>WHO=20
TO ATTEND:<o:p></o:p>
This=20
course is designed for Managers, Advanced IT &amp; Quality Professionals,=20
Management Representatives, Internal Auditors, Business Continuity =
Management=20
&amp; Team Members involved in organization-wide Business Continuity =
Management=20
implementation, testing and exercising, assessment and evaluation of =
plans=20
periodically. This course is also suitable for any Managers or Executives =
in=20
Organizations providing essential services.<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
&nbsp;<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
OUTLINE=20
OF WORKSHOP<o:p></o:p>
<div align=3Dcenter>
<table class=3DMsoNormalTable=20
style=3D"BORDER-COLLAPSE: collapse; mso-yfti-tbllook: 1184; =
mso-padding-alt: 0cm 0cm 0cm 0cm"=20
cellSpacing=3D0 cellPadding=3D0 border=3D0>
 =20
 <tr style=3D"mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: =
yes">
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext =
1pt solid; WIDTH: 269.5pt; BORDER-BOTTOM: windowtext 1pt solid; =
PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: =
transparent"=20
 vAlign=3Dtop width=3D359>
 DAY=20
 1: <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;&nbsp;=20
 Introduction and background to Business Continuity Management and=20
 Strategic Management<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(i)=20
 Fundamentals<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Risk=20
 Management Planning<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Crisis=20
 Management Planning<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Business=20
 Continuity Planning<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;&nbsp;=20
 The fundamentals of Societal Security =96 Business =
Continuity&nbsp;&nbsp;=20
 Management System, and overview of the ISO 22301:2012&nbsp;&nbsp;=20
 requirements<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>&nbsp;<o:p></o:p>
 -&nbsp;&nbsp;&nbsp;&nbsp;=20
 Scope of Business Continuity Management Systems (BCMS)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(i)=20
 BCM lifecycle covering the following key areas:<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Policy=20
 and programme management<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Embedding=20
 BCM<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Business=20
 Impact analysis and risk assessment<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Business=20
 continuity strategies as part of business operations<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;=20
 Implementing &amp; Maintaining BCM Framework <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(i)&nbsp;Conducting=20
 a Awareness and Training <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>(ii)<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Conducting=20
 a BCM Desktop Test&nbsp; <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(iii)=20
 Conducting a BCM Simulation Test <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>(iv)<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Conducting=20
 a Live BCM Test <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(v)=20
 Change Management &amp; Document Control <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(vi)&nbsp;Spot=20
 checks, Reviews and Audits <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(vii)&nbsp;Establishing=20
 a Maintenance Program <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(viii)&nbsp;BCM=20
 Management Review<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;=20
 Plan-Do-Check-Act (PDCA) Model<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>&nbsp;<o:p></o:p>
 -&nbsp;&nbsp;&nbsp;=20
 Compliance Framework<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'>(i)=20
 Legal<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(ii)&nbsp;Standard<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(iii)&nbsp;Best=20
 Practise<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;=20
 Asset To Be Managed<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>(i)<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;People<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(ii)&nbsp;Property<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;=20
 Management Model<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>(i)<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Leadership<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(ii)&nbsp;Competency<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(iii)&nbsp;Communication=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(iv)&nbsp;Awareness<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;=20
 Risk Assessment &amp; Management<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Overview=20
 of the Risk Management Process &amp; Administration<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;How=20
 did Risk Management evolved?<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Definition=20
 of Risk Management (Enterprise Risk Management and&nbsp; Integrated =
Risk=20
 Management)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Sample=20
 of a Risk Management Plan<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Existing=20
 and Potential Risk =96 Identification<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Evaluating=20
 and Analysing Risk <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Monitoring=20
 and Reviewing the Risk Management Process<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Overview=20
 of Risk Management Tools<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Cost=20
 and Benefits of Risk Management<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 Case=20
 Studies of Success Stories and Failures<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D"FONT-SIZE: 10pt"><o:p></o:p>
 &nbsp;&nbsp;<span=20
 style=3D"FONT-SIZE: 10pt"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext =
1pt solid; WIDTH: 258.5pt; BORDER-BOTTOM: windowtext 1pt solid; =
PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 vAlign=3Dtop width=3D345>
 DAY=20
 2: <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 Crisis Management <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>(i)<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;The=20
 First Line of Defense against A Crisis <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(ii)&nbsp;The=20
 Proactive Preventive measures<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(iii)&nbsp;Establishing=20
 The Rules of Engagement well in advance<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(iv)&nbsp;The=20
 Crisis Management FRAMEWORK<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;TEAM=20
 =96 Establishing the Crisis Management TEAM to Combat the =
CRISIS<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;LEADERSHIP=20
 =96 Taking Command &amp; Control Of the Crisis =
Situation<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;MISSION=20
 =96 Inspiring the purpose of the WAR<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;FINANCIAL=20
 =96 Forecasting &amp; mitigating the Financial IMPACT<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;COMMUNICATION=20
 =96 Establishing an unique INTERNAL &amp; EXTERNAL =
Communication&nbsp;&nbsp;=20
 standards<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;SYSTEM=20
 =96 Establishing &amp; Enforcing a new system to Resolve the=20
 Crisis<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;LEGAL=20
 =96 Knowing What To Say and What Not To Reveal<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;BRAND=20
 =96 Managing your Brand Image and Establishing Service Recovery=20
 Plan<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>&nbsp;Case=20
 Studies on various Crisis / Disasters =96 Local and=20
 International<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(i)&nbsp;An=20
 Overview Crisis Communication<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 (a)&nbsp;Internal=20
 Communication<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Staff<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Stakeholders<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 (b)&nbsp;External=20
 Communication<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Next=20
 Of Kin<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Media<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Authorities=20
 &amp; Regulatory<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Business=20
 Partners<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Third=20
 Party Support Elements (Suppliers, Contractors)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'>Case =
Studies=20
 on various Crisis / Disasters =96 Local and=20
 International<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p>&nbsp;</o:p>
 -&nbsp;&nbsp;&nbsp;&nbsp;=20
 Crisis Stand Down <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(i)&nbsp;Method<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(ii)&nbsp;Record=20
 Keeping<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 Importance of Performance Evaluation &amp; Improvement =
For<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>(i)<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Employees<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(ii)&nbsp;Business=20
 Partners / Associates (Third Parties)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;&nbsp;=20
 Business Continuity Planning (BCP)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>(i)<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Identification=20
 of Critical Business Processes<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(ii)&nbsp;Identifying=20
 and defining Minimum Operating Requirements (MOR)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Human=20
 Resources<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Infrastructure<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Tools=20
 &amp; Equipment<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Third=20
 Party Support (External Support from Business Partners)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DX-NONE=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: X-NONE'>-<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;BCP=20
 discussion and alignment with Business Partners<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(iii)&nbsp;Human=20
 Resources Management and BCP<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>(iv)<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Contract=20
 Risk Management and BCP<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -&nbsp;&nbsp;&nbsp;&nbsp;=20
 Desktop Simulation<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>(i)<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Crisis=20
 Scenario<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(ii)=20
 Crisis Team Activation<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(iii)&nbsp;Business=20
 Continuity Team Activation<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>(iv)&nbsp;Effecting=20
 BCP<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 End=20
 of Session<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>(i)<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;Q=20
 &amp; A<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D"FONT-SIZE: =
10pt"><o:p></o:p></td></tr></table></div>
&nbsp;<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
**=20
Digital Certificate of attendance will be awarded for those who completed =
the=20
course<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; mso-ansi-language: EN-US'>&nbsp;<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; mso-ansi-language: EN-US'>ABOUT=20
THE FACILITATOR <span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; mso-ansi-language: EN-US'>&nbsp;<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%; mso-ansi-language: EN-US'>Suresh=20
<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Suresh=20
is=20
a trained and certified Risk Management professional in the area of Supply =
Chain=20
Management and Brand Protection. He attained his Bachelor=92s Degree in =
Law from=20
the University of Wolverhampton (UK). He then went on to be trained and=20
certified as an auditor and practitioner in the specialized area of Risk=20
Management under the auspices of United States of America Customs and =
Border=20
Protection (CTPAT Standards); and; Transported Asset Protection =
Association=20
(TAPA Standards), Asia. He is also a Human Resources Development Trainer=20
certified by the Human Resources Ministry.<span=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%"><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
In=20
his capacity as a trainer, he has conducted trainings on the following=20
topics:-<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
With=20
his background of a law degree, he is able to invoke legal implications in =
his=20
programmes to make it more comprehensive and value added substance. In =
addition,=20
his fluency in English and Bahasa Malaysia enables him to conduct =
training=20
programmes ffectively in both languages.<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
Prior=20
to his involvement in this field, the facilitator has wide working =
experience=20
throughout his 15 years of working career in the specialized area of Risk=20
Management, Security Management and Investigations (HR, Security =
(Operational=20
and Information Security) and Safety<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>,=20
Corporate Governance and Ethics). Being a Head of Department in each of =
this=20
portfolios, he has acquired substantial job related knowledge and =
experience in=20
sectors comprising of Manufacturing, Telecommunications, Hospitality =
Management=20
(Brand Standard &amp; Management) and Contract Manufacturing (Brand =
Protection=20
and Management).&nbsp; He is also a trained Workplace Counselor and by =
virtue of=20
his portfolio of having to deal with people of different job hierarchy, he =
has=20
very profound people management skills, negotiation skills and effective=20
interaction skills. His previous employers and related portfolios are as=20
follows:-<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%; mso-ansi-language: EN-US'>&nbsp;<span=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%"><o:p></o:p>
<span=20
lang=3DX-NONE=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Symbol; LINE-HEIGHT: 125%; =
mso-ansi-language: X-NONE">=B7<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%; mso-ansi-language: =
EN-US"><font=20
face=3DCalibri>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Infineon technologies (M) Sdn Bhd=20
=96 Security Manager <span=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%"><o:p></o:p>
<span=20
lang=3DX-NONE=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Symbol; LINE-HEIGHT: 125%; =
mso-ansi-language: X-NONE">=B7<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%; mso-ansi-language: =
EN-US"><font=20
face=3DCalibri>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
(Backend Manufacturing Plant, Melaka)<span=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%"><o:p></o:p>
<span=20
lang=3DX-NONE=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Symbol; LINE-HEIGHT: 125%; =
mso-ansi-language: X-NONE">=B7<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%; mso-ansi-language: =
EN-US"><font=20
face=3DCalibri>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Celcom Axiata Sdn Bhd=20
=96 Manager, Head of Risk Management (Nationwide)<span=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%"><o:p></o:p>
<span=20
lang=3DX-NONE=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Symbol; LINE-HEIGHT: 125%; =
mso-ansi-language: X-NONE">=B7<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%; mso-ansi-language: =
EN-US"><font=20
face=3DCalibri>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Rennaisance Melaka Hotel (Marriott International)=20
=96 Loss Prevention and Brand Standard Manager (Melaka Hotel =
Facility)<span=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%"><o:p></o:p>
<span=20
lang=3DX-NONE=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Symbol; LINE-HEIGHT: 125%; =
mso-ansi-language: X-NONE">=B7<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%; mso-ansi-language: =
EN-US"><font=20
face=3DCalibri>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Flextronics Penang=20
-&nbsp; Loss Prevention Manager (5 Contract Manufacturing Sites in=20
Penang)<span=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%"><o:p></o:p>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
&nbsp;<span=20
style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 125%"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 20pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue; mso-ansi-language: EN-US'>(HRDF/SBL=20
Khas Claimable)<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue; mso-ansi-language: EN-US'>&nbsp;<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<div align=3Dcenter>
<table class=3DMsoNormalTable=20
style=3D"WIDTH: 506.15pt; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: =
1184; mso-padding-alt: 0cm 0cm 0cm 0cm"=20
cellSpacing=3D0 cellPadding=3D0 width=3D675 border=3D0>
 =20
 <tr style=3D"HEIGHT: 17.1pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes">
 <td=20
 style=3D"BORDER-TOP: #a6a6a6 1pt solid; HEIGHT: 17.1pt; BORDER-RIGHT: =
#bebebe 1pt solid; WIDTH: 266.25pt; BACKGROUND: #ceddea; BORDER-BOTTOM: =
#a6a6a6 1pt solid; PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; =
PADDING-LEFT: 2.9pt; BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: =
2.9pt"=20
 width=3D355 colSpan=3D2>
 &nbsp;<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
TEXT-TRANSFORM: uppercase; COLOR: black; mso-ansi-language: EN-US'>EARLY=20
 BIRD Fee<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #a6a6a6 1pt solid; HEIGHT: 17.1pt; BORDER-RIGHT: =
#a6a6a6 1pt solid; WIDTH: 239.9pt; BACKGROUND: #ceddea; BORDER-BOTTOM: =
#a6a6a6 1pt solid; PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; =
PADDING-LEFT: 2.9pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 2.9pt"=20
 width=3D320 colSpan=3D2>
 NORMAL=20
 FEE<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 26.4pt; mso-yfti-irow: 1">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.4pt; BORDER-RIGHT: #a6a6a6 =
1pt solid; WIDTH: 148.5pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D198>
 Registration=20
 before<o:p></o:p>
 28=20
 Sep 2021<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.4pt; BORDER-RIGHT: #bebebe =
1pt solid; WIDTH: 117.75pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D157>
 RM=20
 1,270.00/pax<o:p></o:p>
 (Subject=20
 to 6% SST)<span=20
 style=3D"FONT-SIZE: 10pt"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.4pt; BORDER-RIGHT: #bebebe =
1pt solid; WIDTH: 131.2pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D175>
 Registration=20
 after<o:p></o:p>
 28=20
 Sep 2021<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.4pt; BORDER-RIGHT: #a6a6a6 =
1pt solid; WIDTH: 108.7pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D145>
 RM=20
 1,320.00/pax<o:p></o:p>
 (Subject=20
 to 6% SST)<span=20
 style=3D"FONT-SIZE: 10pt"><o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 30.55pt; mso-yfti-irow: 2">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 30.55pt; BORDER-RIGHT: #a6a6a6 =
1pt solid; WIDTH: 506.15pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D675 colSpan=3D4>
 Group=20
 Registration: Register=20
 3 participants from the same organization, the 4th participant is =
FREE.=20
 (Buy 3 Get 1 Free) if Register =
before 28=20
 Sep 2021. Please act fast to grab your favourite =
training=20
 program!<span=20
 style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: =
110%"><o:p></o:p></td></tr>
 <tr style=3D"mso-yfti-irow: 3; mso-yfti-lastrow: yes">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 148.5pt; =
BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; =
PADDING-LEFT: 0cm; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0cm; =
BACKGROUND-COLOR: transparent"=20
 width=3D198></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 117.75pt; =
BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; =
PADDING-LEFT: 0cm; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0cm; =
BACKGROUND-COLOR: transparent"=20
 width=3D157></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 131.25pt; =
BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; =
PADDING-LEFT: 0cm; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0cm; =
BACKGROUND-COLOR: transparent"=20
 width=3D175></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 108.75pt; =
BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; =
PADDING-LEFT: 0cm; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0cm; =
BACKGROUND-COLOR: transparent"=20
 width=3D145></td></tr></table></div>
<font=20
face=3DCalibri>&nbsp;<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<a=20
name=3D_Hlk61620322>&nbsp;</a><a=20
href=3D"https://drive.google.com/file/d/1OiWhQi_UZe61n2yzeaKyYc36A3Tx990M/v=
iew?usp=3Dsharing">CLICK=20
HERE TO DOWNLOAD THE FULL BROCHURE FILE</a><a=20
name=3D_Hlk61620322></a>
We=20
hope you find it informative and interesting and we =
look<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
forward=20
to seeing you soon.<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>Please=20
act fast to grab your favorite training program! Please call =
012-588=20
2263<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>or=20
email to <a=20
href=3D"mailto:jenny@otc.com.my">jenny@otc.com.my</a><o:p></o:p>
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style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
red; mso-ansi-language: EN-US'>&nbsp;<span=20
style=3D"FONT-SIZE: 10pt"><o:p></o:p>
<span=20
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red; mso-ansi-language: EN-US'>Do=20
forward this email to all your friends and colleagues who might be =
interested to=20
attend these programs<span=20
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style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#c00000; mso-ansi-language: EN-US'>&nbsp;
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style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#c00000; mso-ansi-language: EN-US'><span=20
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<font=20
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face=3DCalibri>Regards<o:p></o:p>
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