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From: "(Online) Your Role as a Operation Factory Manager" <michelle@rk-rakan.com> 
To: "jaisone@saraya.com.my" <jaisone@saraya.com.my>
Date: Tue, 17 Aug 2021 12:43:14 +0800
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 5.0 BAYES_99 BODY: Bayes spam probability is 99 to 100%
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Subject: ***SPAM*** (Online) Your Role as a Operation Factory Manager

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Roman=26quot;, Times, serif; font-size: 28px; background-color: =23ed1c24=
;=22>=0D=0A =
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 =
 YOUR ROLE AS A =
 =0D=0A =
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 </div>=0D=0A =
 =
 <div>OPERATION/ FACTORY MANAGER</div>=0D=0A =
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 </td>=0D=0A =
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0000;=22>=0D=0A =
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d style=3D=22height: 28px; color: =23333333; font-family: Georgia, =26quo=
t;Times New Roman=26quot;, Times, serif; font-size: 28px;=22>=0D=0A =
 =
 <div>27 =26amp; 28 September 2021, ONLINE- ZOOM</sp=
an>=0D=0A =
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div>HRDF Claimable</div>=0D=0A=
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v></div>=0D=0A =
 =
 <div style=3D=22text-align: justify; =22>In the decade a=
head, production and factory managers will be facing more challenges and =
opportunities that at any time in the past=2E The role played by them wil=
l be very important in the effort to increase worldwide competition=2E=26=
nbsp; With intensifying competitors from foreign products and services, t=
he performance levels of production and factory managers will affect not =
just their own career but the economic health of the nation as a whole=2E=
 The emergence of new markets which are cost effective and quality consci=
ous are=26nbsp; some of the main challenges for the future Environmental =
changes and changing customer requirements are some other challenging iss=
ues for the future production and factory manager=2E The two primary obje=
ctives of the production and factory managers are to ensure the operation=
s runs smoothly at high productivity and at the same time achieve the 7 p=
erformance objective of an organization=2E =2E Many production and factor=
y managers operate without a proper operation management process=2E This =
event will assist the production and factory managers to put in place an =
operation management process where he/she can clearly define the activiti=
es and responsibilities of the production and factory manager=2E =0D=
=0A =
 </div>=0D=
=0A =
 =0D=0A =
 =
 PROGRAM OBJECTIVES =0D=0A =
 </=
strong></div>=0D=0A =
 =
 <div>=0D=0A =
 <div=
></div>=0D=0A =
 <spa=
n style=3D=22font-family: Verdana; font-size: 10pt;=22>At the end of this=
 training session, participants will be able to; =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; i=
mprove on their production/factory=26nbsp; managers skills =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26=
nbsp; understand better on their duties and responsibilities as a product=
ion/factory=26nbsp; manager for the future =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; manage =
and lead production teams more effectively =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; develop=
 operational strategies for long term success =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; resp=
ond more effectively to environmental changes =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; crea=
te a production and customer driven culture =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; manage=
 the production=26nbsp; performance of their production personnel =0D=
=0A =
 =26=238226;=26nbsp;=26=
nbsp;=26nbsp; develop strategies to motivate their production personals b=
etter =0D=0A =
 =
=
</div>=0D=0A =
 =0D=0A =
 <div><span=
 style=3D=22font-family: verdana, geneva; font-size: 10pt; color: red;=22=
>PROGRAM OUTLINE</div>=0D=0A =
 =
 <div>DAY 1 =0D=0A =
 =
 </div>=0D=0A =
 =
 MODULE ONE: WHAT IS PRODUCTION/ FACTORY MANAGEMENT=
? =0D=0A =
 </sp=
an>=26=
=238226;=26nbsp;=26nbsp;=26nbsp; The transformation model =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26=
nbsp; The macro and micro operation =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; High volume lo=
w variety operation=2E=26nbsp; =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Achieving organiza=
tion=26=238217;s operations objectives =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Determining=
 critical success factors=2E =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; The importance of buf=
fering operations=2E =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Goal setting =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26n=
bsp; Production planning and scheduling =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Controllin=
g performance =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Monitoring results<sp=
an style=3D=22font-family: Verdana; font-size: 10pt;=22> =0D=0A =
 =
 =26nbsp;=26nbsp;=26nbs=
p;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp=
;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=
=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26=
nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26n=
bsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nb=
sp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbs=
p;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp=
; =0D=0A =
 </s=
pan>MODULE TWO=
: EFFECTIVE RESOURCES MANAGEMENT =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Identify=
ing the right skill, attitude and knowledge =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Suffic=
ient supply of raw material and with the right quality and=26nbsp;=26nbsp=
; quantity at the right time =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Equipment availabilit=
y =0D=0A =
 </sp=
an>=26=238226;=
=26nbsp;=26nbsp;=26nbsp; Sufficient budget to meet the requirement =0D=
=0A =
 =26=238226;=26nbsp;=26=
nbsp;=26nbsp; Creating order winners and qualifiers =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp=
; Total productive maintenance =0D=0A =
 =
 =0D=0A =
 =
 MODULE THREE: MOTIVATING YOUR SUBORDINATES =0D=0A =
 =
 <span=
 style=3D=22font-family: Verdana; font-size: 10pt;=22>=26=238226;=26nbsp;=
=26nbsp;=26nbsp; Setting goals for subordinates =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Mo=
nitoring subordinates performance =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Linking reward w=
ith performance =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Delegating and empowering =0D=0A=
 =
 =26=238226;=26nbsp;=26nb=
sp;=26nbsp; Building commitment within staffs =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Crea=
ting self-managed team=2E =0D=0A =
 =
 =0D=0A =
 =
 MODULE FOUR: LEADERSHIP SKILLS =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; P=
racticing effective leadership styles =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Identifying=
 effective styles =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Directing, coaching, supporting =
and delegating staffs =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Supervising subordinates =0D=0A =
 <s=
pan style=3D=22font-family: Verdana; font-size: 10pt;=22>=26=238226;=26nb=
sp;=26nbsp;=26nbsp; The situational leadership approach=2E =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26=
nbsp; Putting Kaizen in practice=2E =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Problem solvin=
g and decision making skills =0D=0A =
 =
 =0D=0A =
 =
 <div> =0D=0A =
 =
 </div>=0D=0A =
 =
 <div>DAY 2 =0D=0A =
 =
 </div>=0D=0A =
 =
 MODULE FIVE: PERFORMANCE MEASUREMENT AND MANAGEMENT ANALYS=
IS =0D=0A =
 =
 =26=
=238226;=26nbsp;=26nbsp;=26nbsp; Production report writing =0D=
=0A =
 =26=238226;=26nbsp;=26nbsp;=26=
nbsp; Setting production standards =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Analysing daily=
/weekly reports =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Identify causes of disappointments a=
nd achievements =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Conducting production meetings with =
subordinates =0D=0A =
 =
 =
=26=238226;=26nbsp;=26nbsp;=26nbsp; Managing tools to improve quality -7Q=
C tools =0D=0A =
 =
 =26=23=
8226;=26nbsp;=26nbsp;=26nbsp; Measuring the 7 performance objective</span=
> =0D=0A =
 <spa=
n style=3D=22font-family: Verdana; font-size: 10pt;=22>=26=238226;=26nbsp=
;=26nbsp;=26nbsp; Measuring integration level of cross functional activit=
ies=2E =0D=0A =
 =
 =0D=0A =
 =
 MO=
DULE SIX: CREATING SUCCESSION PLAN =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Traini=
ng employees =0D=0A =
 =
 =
=26=238226;=26nbsp;=26nbsp;=26nbsp; Identifying potential employee for gr=
owth =0D=0A =
 =
 =26=238=
226;=26nbsp;=26nbsp;=26nbsp; 4 C=26=238217;s of subordinate =0D=
=0A =
 =26=238226;=26nbsp;=26nbsp;=26=
nbsp; Developing subordinates continuously =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Multi-t=
asking /skills =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Continuous performance measurement=2E=
 =0D=0A =
 =
 =0D=0A =
 =
 MODULE S=
EVEN: PRODUCTIVITY IMPROVEMENT =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; The import=
ance-performance matrix=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26=
nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26n=
bsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nbsp;=26nb=
sp;=26nbsp;=26nbsp; =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Process improvement<br=
 />=0D=0A =
 =26=238226;=26nbsp;=26=
nbsp;=26nbsp; Benchmarking =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Waste elimination </spa=
n> =0D=0A =
 <sp=
an style=3D=22font-family: Verdana; font-size: 10pt;=22>=26=238226;=26nbs=
p;=26nbsp;=26nbsp; Creating organizational synergy =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp;=
 Enhancing interdepartmental relationship=2E =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Enha=
ncing team work =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Managing time effectively=2E</spa=
n> =0D=0A =
 <sp=
an style=3D=22font-family: Verdana; font-size: 10pt;=22>=26=238226;=26nbs=
p;=26nbsp;=26nbsp; Module Eight: Other critical roles =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nb=
sp; Capacity management =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Planning and control</span=
> =0D=0A =
 <spa=
n style=3D=22font-family: Verdana; font-size: 10pt;=22>=26=238226;=26nbsp=
;=26nbsp;=26nbsp; Inventory management =0D=0A =
 =
 =26=238226;=26nbsp;=26nbsp;=26nbsp; Quality man=
agement =0D=0A =
 =
 =26=23=
8226;=26nbsp;=26nbsp;=26nbsp; Failure prevention and control=2E<br=
 />=0D=0A =
 =26=238226;=26nbsp;=26=
nbsp;=26nbsp; Job designing =0D=0A =
 =
 =0D=0A =
 =
 <div></di=
v>=0D=0A =
 <div></di=
v>=0D=0A =
 <div styl=
e=3D=22color: =23666666;=22>=26nbsp;</div>=0D=0A =
 =
 <div>TRAINER PROFILE=26=
nbsp; </div>=0D=0A =
 =
 <div>=0D=0A =
 =
 <div></div>=0D=0A =
 =
 <div align=3D=22justify=22>Thana has extensive experience in the fi=
eld of operations performance improvement particularly in various manufac=
turing and services industries=2E He is not only an excellent and resourc=
eful trainer; he is also skilled in management and leadership of organiza=
tions=2E He graduated with an honour=26=238217;s degree in Management and=
 Biochemistry from University of Science Malaysia in 1987=2E He started h=
is career in the manufacturing operations as a Production Executive and g=
radually moved in various managerial positions such as Production Manager=
 Packaging Manager, Planning and Logistics Manager, Sales Manager and Fac=
tory Manager=2E To name a few of the organizations that he has worked for=
 are Carsem semiconductor, Baxter Healthcare, London Rubber Company, Sole=
ctron, Mona Industries and Asiatic Dipped Products=2E This experience has=
 given him a thorough understanding of the opportunities and problems inv=
olved with managing work, people and customers While working in the manuf=
acturing sector he pursued an MBA program with University Kebangsaan Mala=
ysia, majoring in General Management in 1996=2E Upon completion of his MB=
A in 1998 and also due to his passion for training, he switched his caree=
r to Training and development=2E To date he has conducted more than 900 t=
raining programs mainly in the area of employee development, customer man=
agement and operations management/ improvement=2E He is a very versatile =
trainer not only on the topics that he could train but a bilingual traine=
r as well=2E His fluency in Bahasa Malaysia has given him a competitive a=
dvantage especially in the present workplace condition during his career =
as a corporate trainer he realized a major concern by organizations regar=
ding Transfer of Learning which he became interested to explore=2E He rea=
lized that organizations became concerned in sending their employees for =
trainings, as they don=26=238217;t seem to transfer their knowledge/skill=
s gained back to the workplace=2E Due to this he pursued his PhD in 2007 =
in order to identify the barriers to Training Transfer=2E He completed hi=
s PhD in 2013=2E Besides trainings, he also lectures part time in various=
 higher learning institutions for their Degree and Masters programmes=2E =
To name a few are University of Malaya, University Sedaya International a=
nd University Putra Malaysia</div>=0D=0A =
 =
 <div></div>=0D=0A =
 =
 Call us to get full brochure</di=
v>=0D=0A =
 </td>=0D=0A=
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 </tr>=0D=0A =
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 <tr>=0D=0A =
 =
 <td style=3D=22text-align: justify; co=
lor: =23666666; background-color: whitesmoke;=22>=0D=0A =
 =
 <div>TRAINING F=
EE</div>=0D=0A =
 =
 <div><stro=
ng>NORMAL PRICE RM 1,399 (Excl=2E 6=25=
 SST) =0D=0A =
 =
 GROUP DISCOUNT 10=25=26nbsp;(5 and abo=
ve)</div>=0D=0A =
 =
 </td>=0D=0A =
 </tr>=
=0D=0A =
 <tr>=0D=0A =
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 <td style=3D=22text-al=
ign: justify; color: =23666666;=22>=0D=0A =
 =
 Please call us for more informatio=
n or BROCHURE =0D=0A =
 =
 Tel: +6(03) 8079 0904 / +6(03) 8079 0=
905 / +6012 3838079 / +6018 2053388 /+6018 2052366 =0D=
=0A =
 <div>Miche=
lle (<a href=3D=22mailto:michelle=40bigberryconsulting=2Ecom=22>michelle=40bigberryconsulti=
ng=2Ecom</a>) =0D=0A =
 =
 Brian (brian<a href=3D=22mailto:than=
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