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From: "SP Training" <training@sptrainingmy.com>
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Date: Wed, 30 Jun 2021 00:51:32 +0800
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Subject: ***SPAM*** Online Training - Creative Problem Solving, 17 August 2021 (9am - 5pm)

<head> =0A<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3Dwindows-1252"> =0A =0A<meta name=3D"GENERATOR" content=3D"MSHTML 11.00.9=
600.18618"></head> =0A<body> SP TRAINING PLT presents to you<=
/font><strong=
>Remote Online Training CREATIVE PROBLEM SOLVING</strong=
></stro=
ng> <p=
>Date: 17 August 202=
1 (Tuesday) Time: 9.00 am - 5.00 pm Facilitator: Dr. Thanabalan Vello=
o HRDF: Claimable under SBL SchemeCourse Fees: RM650 per person<=
br>Introd=
uction : Learn a =93how-to=94 process for solving compellin=
g problems at work! Problem - this aspect of decision-making focuses on =
defining the right problem, so that you don't work on the wrong thing. Brid=
ge the gap between present challenges and desired solutions with a step-by-=
step method you can apply to meet whatever difficulties come your way. This=
 unique workshop invites you to bring at least one in-depth workplace probl=
em with you. You, your seminar leader and fellow participants will look at =
viable solution options...from their feasibility to the issues involved...a=
nd map out an implementation plan to take you from where you are to where y=
ou want to be. Discover how to use this process to go from ordinary to extr=
aordinary performance. How to creatively brainstorm solutions and face obst=
acles from a whole new perspective. In our present work environment, where =
time and resources are tight, this workshop offers you the answers you need=
 to perform at your best. How Will You Benefit : At the e=
nd of this training session, participants will be able to: =95&nbsp;prac=
tice the essence of creative problem-solving =95&nbsp;understand a seven=
-step rational problem-solving method =95&nbsp;take the lessons learned =
back to the office for effective implementation =95&nbsp;work on explori=
ng a =93real-work=94 problem and walk away with a dynamic solution =95&n=
bsp;define your problem to understand its roots and how to best rise above =
the circumstances =95&nbsp;gain a problem-solving method that drives con=
tinuous improvement =95&nbsp;manage time productively and improve produc=
tivity=
 <s=
trong>Key Contents : Module 1 =96 Introduction to Operat=
ions Problem Solving =95&nbsp;Definition of a problem =95&nbsp;Object=
ives of a problem solution =95&nbsp;Practical application in problem sol=
ving =95&nbsp;Problem recognition =95&nbsp;Types of operations proble=
ms =95&nbsp;Difference between a problem and a symptom =95&nbsp;Const=
raints of the problem =95&nbsp;Barriers to problem solving=
Module 2 =96 Problem=
 Recognition &amp; Analysis =95&nbsp;Problem solving essentials =95&n=
bsp;Data collection process =95&nbsp;Application of fish bone analysis<b=
r>=95&nbsp;Tools used in operations problem solving =95&nbsp;The 10 ingr=
edients of a decision =95&nbsp;Develop alternatives =95&nbsp;Weigh al=
ternatives =95&nbsp;Rate each alternative =95&nbsp;Select the best al=
ternativeModule 3 =96 Creative Problem Solving =95&nbsp;Systematic step by ste=
p approach to problem solving =95&nbsp;Advantages of systematic problem =
solving =95&nbsp;Disadvantages of systematic problem solving =95&nbsp=
;How to find solutions =95&nbsp;Sorting out the best solution =95&nbs=
p;Cause analysis =95&nbsp;The plan of action =95&nbsp;Questioning ski=
lls =95&nbsp;Identifying contingenciesModule 4 =96 Steps to Decision Making Pr=
ocess =95&nbsp;Identify the problem =95&nbsp;Determine the causes =
=95&nbsp;Find alternatives =95&nbsp;Choose best alternative =95&nbsp;=
Implement solution =95&nbsp;Measure results =95&nbsp;Take corrective =
actionsModule 5 =96 Implementing decisions =95&nbsp;Implement the solution =
=95&nbsp;Develop the plan for implementation =95&nbsp;Monitor progress<b=
r>=95&nbsp;Taking corrective action Methodology : Remote =
online learning - interactive and participative virtual classroom with disc=
ussions <=
strong>Who Should Attend : Executives, supervisors &amp;=
 line leaders looking for an effective problem-solving process<p=
> <=
font face=3D"Arial, Helvetica, sans-serif" size=3D"2">Facilitato=
r : Dr. Thanabalan Velloo has extensive experience in the f=
ield of operations performance improvement particularly in various manufact=
uring and services industries. He graduated with an honours degree in Manag=
ement and Biochemistry from University of Science Malaysia in 1987. He also=
 has an MBA from University Kebangsaan Malaysia.&nbsp; He started his caree=
r in the manufacturing operations as a Production Executive and gradually m=
oved in various managerial positions such as Production Manager, Packaging =
Manager, Planning and Logistics Manager, Sales Manager and Factory Manager.=
 He has branched out into training and consultancy, as well as lecturing=
 various subjects in MBA programs since 1996. To date he has conducted many=
 public and in-house trainings in many business areas for government organi=
zations and private sectors such as Ministry of Defence, TLDM, UMW, Titan G=
roup, CS Metal Industries, Sharp Roxy, Petronas, ShinEtsu, Triplus Industry=
, Metrod Sdn Bhd, Shinko Electronics, Green Riverwood, Omron Malaysia Sdn B=
hd, Hap Seng Consolidated Bhd, YTY Industry, Maruyama Sdn Bhd, etc. As a sa=
les manager he has been a hand-on person with his main expertise in closing=
 sales, negotiating sales resistance and building after sales relationship.=
&nbsp;=
-------------------------------------------------------------=
---------------------------------------------------------------------------=
-------------------------------------- Registration Form:Yes! (I am / We are) intereste=
d in attending the Online Training on Creative Problem Solving dated 17 =
August 2021Is your company registered with PSMB: YES / NO <fon=
t face=3D"Arial, Helvetica, sans-serif" size=3D"2">Participant 1: _________=
___________________ Designation: _________________ I/C No: ________________=
__Part=
icipant 2: ____________________________ Designation: _________________ I/C =
No: __________________Participant 3: ____________________________ Designation: __=
_______________ I/C No: __________________Participant 4: ________________________=
____ Designation: _________________ I/C No: __________________<p=
>Participant 5: ____=
________________________ Designation: _________________ I/C No: ___________=
_______Company: _________________________________________________________________=
________Address: ________________________________________________________________=
_________________________________________________________________________________=
__________Contact person: _____________________________________ Designation: ____=
_______________Tel: __________________ Fax: __________________ E-Mail: __________=
_________________Payment: RM _____________ Cheque No.: __________________<=
/p> </p=
> <=
p>__________________=
____ Signature &amp; Company Stamp------------------------=
---------------------------------------------------------------------------=
---------------------------------------------------------------------------=
 <=
u>Contact: SP TRAINING PLT (PSMB Registered Training Pro=
vider MyCo ID: LLP0003472LGN) Ms. Esther Low / Stacy Low Tel: 03-6250=
7350&nbsp;&nbsp;&nbsp; Fax: 03-62437350&nbsp;&nbsp;&nbsp; H/P: 012-2909330&=
nbsp;&nbsp;&nbsp; E-Mail:&nbsp;<a href=3D"mailto:sptrai=
ningplt@gmail.com" target=3D"_blank">sptrainingplt@gma=
il.com</a> Office Hour: Monday ~ Friday 9.00 am~5.00 pm <=
/font><strong=
>Remarks: Registration can be made by fax, email or onli=
ne. Payment shall be made payable to SP TRAINING PLT The updates of our training =
courses are sent to you, as we think that they might be of interest and ben=
efit to you. Please help to forward to others who may be interested. =
However, if you do not wish to receive further mailings from us, please rep=
ly to&nbsp;<a href=3D"mailto:sp.trainingmgmt@gmail.com"=
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p;with "REMOVE" in the subject line. Thank you.<br sty=
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