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Delivery-date: Tue, 08 Jun 2021 13:34:08 +0800
Organization: OTC
Message-ID: <9b703d23f3c5704fd2b6f379002aefae@otcmarketing.com.my>
From: "sumj@otcmarketing.com.my" <sumj@otcmarketing.com.my>
To: "HI SIR/MADAM," <sumj@otcmarketing.com.my>
Date: Tue, 8 Jun 2021 12:12:36 +0800
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Subject: ***SPAM*** IN-HOUSE: MANAGING YOUR VIRTUAL TEAM

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<a 
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FILE!!!</a>
MANAGING 
YOUR VIRTUAL TEAM<?xml:namespace prefix = "o" ns = 
"urn:schemas-microsoft-com:office:office" /><o:p></o:p>
This program can be 
specially 
tailored and customized to meet your training 
objectives<o:p></o:p>
Kindly find above attached for the full brochure for this 
programs<o:p></o:p>
We hope you find it 
informative 
and interesting and we look forward to seeing you soon<o:p></o:p>
(HRDF/SBL KHAS Claimable)<o:p></o:p>
2 days In-House 
Program&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
By Chris<o:p></o:p>
<o:p>&nbsp;</o:p>
INTRODUCTION:<o:p></o:p>
Virtual teams are the future! Start managing your 
virtual 
team more effectively today.<o:p></o:p>
 Due 
to the coronavirus outbreak, leaders /managers are now forced to lead 
their 
remote employees as they work from home. This course will give you the 
tools 
&amp; tactics you need to manage and lead your remote workers during this 
time.<o:p></o:p>
<o:p>&nbsp;</o:p>
If 
you manage a virtual team today, then you'll probably continue to do so 
for the 
rest of your career. If you don't, then you probably will soon.
<o:p></o:p>
<o:p>&nbsp;</o:p>
The 
course is packed with step-by-step tactics that help you discover the 
psychological secrets of persuasion &amp; communication that influence 
your 
virtual team members to do what you want them to do. And will also help 
you 
increase the level of trust and accountability among your team 
members<o:p></o:p>
<o:p>&nbsp;</o:p>
�It 
is not the strongest or the most intelligent who will survive but those 
who can 
best manage change.� - 
Charles Darwin<o:p></o:p>
<o:p>&nbsp;</o:p>
Change 
is the only thing that is constant � if we do not change, we will be 
changed!<o:p></o:p>
&nbsp;<o:p></o:p>
LEARNING 
OBJECTIVES:<o:p></o:p>
After 
this program, the participants would be able to:<o:p></o:p>
l&nbsp;
 
Communicate 
more effectively and build trust with your team<o:p></o:p>
l&nbsp;
 
Stop 
worrying about being caught up in pointless day-to-day 
details<o:p></o:p>
l&nbsp;
 
Save 
valuable time spent on useless meetings and back &amp; forth 
emails<o:p></o:p>
l&nbsp;
 
Choose 
the right technology tools and techniques for effective team 
collaboration<o:p></o:p>
l&nbsp;
 
Influence 
your team to be accountable for getting tasks 
accomplished<o:p></o:p>
<o:p>&nbsp;</o:p>
LEARNING 
METHODOLOGY :<o:p></o:p>
Short 
presentation; group sharing; exercises; profiling; role-plays and 
videos.<o:p></o:p>
&nbsp;&nbsp;<o:p></o:p>
WHO 
SHOULD 
ATTEND:<o:p></o:p>
This 
program is ideal for Managers, Professionals who manage virtual team, 
Business 
Unit Leads, Consultants, Remote Team Facilitator, SME Business 
Owner<o:p></o:p>
<o:p>&nbsp;</o:p>
Outline 
Of Workshop<o:p></o:p>
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 Module 
 1: Welcome &amp; Getting Started<o:p></o:p>
 l 
 Introduction
 l 
 Key 
Takeaway
 &nbsp;<o:p></o:p>
 Module 2: Team Culture 
<o:p></o:p>
 l 
 Basic of Virtual 
team 
 culture
 l 
 Defining the 
purpose of 
 your team
 l 
 Designing your 
virtual 
 team culture
 l 
 Fostering the 
 culture
 l 
 Managing a 
 Multigenerational Team
 &nbsp;
 Module 3: The Communication in Virtual 
 Teams
 l 
 Communication is 
the 
 key
 l 
 Pyramid of 
 Communication
 l 
 Responses to 
 Questions
 l 
 Communication in 
 Crisis
 Module 
 4: The Power of Principles <o:p></o:p>
 l 
 Principles of 
Behavior 
 Change
 l 
 Deadlines
 l 
 Specific 
Task
 l 
 Writing it 
 down
 &nbsp;<o:p></o:p>
 Module 
 5: Influence &amp; Persuasion<o:p></o:p>
 l 
 Tactics of 
Influence and 
 Persuasion
 l 
 Principles of 
 Influence
 l 
 Power of ONE 
 word
 l 
 Steps to Ensure 
 Commitment<o:p></o:p></td>
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 Module 
 6: Managing Virtual Meetings Effectively<o:p></o:p>
 l 
 What is Virtual 
 Meeting
 l 
 Before, During 
and After 
 the Meeting
 l 
 Scheduling 
 Guidelines
 <o:p>&nbsp;</o:p>
 Module 
 7: Getting the RIGHT one � Technology<o:p></o:p>
 l 
 Choosing and 
Evaluating 
 the Right Technology
 l 
 Why choosing the 
 �Perfect� tool is hard
 l 
 Golden 
Rules
 &nbsp;<o:p></o:p>
 Module 
 8: Building Trust <o:p></o:p>
 l 
 Building Trust in 
 Virtual Environment 
 l 
 How to Increase 
 Reliability and Likeability
 l 
 Formula for 
 Trust
 l 
 Virtual Empathy 
&amp; 
 Compassion Love 
 &nbsp;<o:p></o:p>
 Module 
 9: Email &amp; Phone Techniques<o:p></o:p>
 l 
 Guideline for 
Managing 
 Email&nbsp; 
 l 
 Email 
tactics
 l 
 Why should use 
Voice as 
 become Advantage
 &nbsp;<o:p></o:p>
 Module 
 10: Healthy Habits to Combat Bad Emotion <o:p></o:p>
 l 
 What is Healthy 
 Habits
 l 
 Use 
SSID
 l 
 Creating one from 
 existing&nbsp; 
 <o:p>&nbsp;
</o:p></td></tr></table></div>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
ABOUT THE FACILITATOR 
<o:p></o:p>
&nbsp;<o:p></o:p>
Mr. 
Chris<o:p></o:p>
Highlights<o:p></o:p>
l 
Business Process 
Improvement Green Belt Award (also known as Six Sigma)
l 
Certified NLP 
Practitioner � National Federation of NLP, USA.
l 
Certified 
Trainer for 
Human Resource Development Council (PSMB), Malaysia.
l 
Certified 
Coaching and 
Mentoring Professional (CCMP) which is approved by the International 
Coach 
Federation (ICF), the world�s most recognized professional coaching 
body.
l 
Master Trainer 
certifying Dell worldwide product trainers
l 
Awarded the Best 
Customer Experience Consultant from Dell Global Business Center 

&nbsp;<o:p></o:p>
Area 
of Expertise<o:p></o:p>
l 
Effective 
Communication 
Skills 
l 
Effective 
Presentation 
Skills
l 
Customer Service 
Excellence
l 
Team 
Building
l 
Interpersonal 
Effective
l 
Building 
Effective 
Teams
l 
Emotional 
Intelligence 
at Work
l 
Influencing, 
Convincing 
Skills and NLP methods
l 
Time Management 
for 
business &amp; personal effectiveness&nbsp; 
&nbsp;<o:p></o:p>
Chris 
believes his success is measured by his clients� accomplishments and take 
a 
holistic approach to working with people, believing that fitness, 
nutrition and 
positive attitude in achieving results and goals. He is a certified 
international training professional with diverse work background and 
has 
more than 20 years of experience in Services, Communication &amp; People 
Development, Technical Consultant and Marketing with practical know-how 
in 
providing excellent customer experiences.<o:p></o:p>
<o:p>&nbsp;</o:p>
Anyone 
who is familiar with Chris knows that training is not just another job 
for him- 
it is his passion. He packs his training with rich results-oriented 
content, 
engaging activities and humor. Chris is known for communicating with zest 
and 
positive energy that is highly contagious. He is able to relate with his 
audience well, by using current and relevant examples. He has given many 
training workshops and teambuilding throughout the country professionally 
and 
for charity.<o:p></o:p>
<o:p>&nbsp;</o:p>
He 
was awarded the Business Process Improvement Green Belt Award, led 
the 
team by improving the processes and resources which saved the 
organization more 
than USD 150,000 via implementing projects and initiatives. During his 
role as a 
Master Trainer, he developed &amp; delivered numerous onsite �Train 
the 
Trainer� programs and also video conference sessions with 
participants from 
Asia Pacific and other regions like Australia, New Zealand, America, 
Latin 
America and Europe.<o:p></o:p>
<o:p>&nbsp;</o:p>
His 
programs are aimed to make a difference, and the techniques he imparts 
are 
designed for immediate application once participants returned to work. 
Chris� 
personalized touch and approachable ways make him a truly inspiring 
resource 
professional with a determination to see his participants rise above 
their 
potential.<o:p></o:p>
<o:p>&nbsp;</o:p>
Chris 
is a Certified Coach and Mentor which is approved by the 
International 
Coach Federation (ICF), provide coaching to different level of management 
for 
better performance. He was invited by FedEx to provide Leadership program 
to 
Young Entrepreneur (YE Program, sponsored by FedEx) and assist them to 
achieve 
breakthrough success. Also, he is involved in voluntarily Life coaching 
for 
under privilege University students.<o:p></o:p>
<o:p>&nbsp;</o:p>
He 
is NLP (Neuro-Linguistic Programming) Practitioner, 
specialty is 
in Communication, Coaching, Soft Skills, Team building, changing mindsets 
and he 
has facilitated training &amp; team building programs with a wide range 
of 
organizations in the region: OSRAM, Intel, Siam Cement Group, Seagate, 
Jabil, 
BBraun, AVAGO, Broadcom, Infineon, Celestica, Western&nbsp;&nbsp; Digital,
 
Greatech, Dongwha, Milrin, CPI, eASIC, Federal Packages, TransOcean, 
Hotel 
Continental, NEC, Honeywell, Dell and many others.<o:p></o:p>
<o:p>&nbsp;</o:p>
&nbsp;<a 
href=" https://drive.google.
com/file/d/1nx29pYMkCbWead0zcl4CpXC96EjtzvaW/view?usp=sharing">CLICK 
HERE TO DOWNLOAD THE FULL BROCHURE FILE!!!</a>
We hope 
you find 
it informative and interesting and we look<o:p></o:p>
forward 
to 
seeing you soon.<o:p></o:p>
Please 
act fast 
to grab your favourite training program! Please call 012-588 
2263<o:p></o:p>
or email 
to 
<a>james@otc.com.
my</a><o:p></o:p>
<o:p>&nbsp;</o:p>
Do 
forward this email to all your friends and colleagues who might be 
interested to 
attend these programs<o:p></o:p>
<o:p>&nbsp;</o:p>
If 
you would like to unsubscribe from our email list at any time, please 
simply 
reply to the e-mail and type<o:p></o:p>
Unsubscribe 
in the subject area. We will remove your name from the list and you will 
not 
receive any additional e-mail<o:p></o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
Thanks<o:p></o:p>
<o:p>&nbsp;</o:p>
Regards<o:p></o:p>
James<o:p></o:p>
OTC 
Training Centre Sdn Bhd Mobile No. : 
012-5882263<o:p></o:p>
Email 
address: <a>james@otc.com.my</a><o:p></o:p>
website:www.otc.com.my<o:p></o:p>
Facebook: <a 
href="http://www.facebook.com/otcmalaysia" target=_blank>www.facebook.
com/otcmalaysia</a><o:p></o:p>
Linkedin : 
<a 
href="http://linkedin.com/in/otctrainingcentre">http://linkedin.
com/in/otctrainingcentre</a>
Instagram 
: <a 
href="https://www.instagram.com/otctrainingcentre/">https://www.instagram.
com/otctrainingcentre/</a><o:p></o:p>
�Be sure 
to follow my LinkedIn, Facebook and instagram page, where I share 
breaking news 
and information�<o:p></o:p>
We Believe in connecting 
Knowledge...both for your People &amp; Industry<o:p></o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>

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