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From: "(Online) Making A Difference (MAD) With Emotional Intelligence (Confirm)" <fara.a@rk-rakan.com> 
To: "jaisone@saraya.com.my" <jaisone@saraya.com.my>
Date: Mon, 24 May 2021 12:43:36 +0800
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Subject:  ***SPAM***  (Online) Making A Difference (MAD) With Emotional Intelligence (Confirm)

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;=22>=0D=0A                                                              =
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th: 600px; height: 96px; color: =23333333; font-family: Georgia, =26quot;=
Times New Roman=26quot;, Times, serif; font-size: 28px; background-color:=
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olor: =23ffffff;=22><strong></strong></span></div>=0D=0A                 =
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                           <div><span style=3D=22font-family: Verdana; co=
lor: =23ffffff;=22><strong>MAKING A DIFFERENCE (MAD) WITH </strong></span=
><span style=3D=22font-family: Verdana; color: =23ffffff; font-size: 24pt=
;=22><strong>EMOTIONAL INTELLIGENCE</strong></span></div>=0D=0A          =
                                                                         =
                                  <div><span style=3D=22font-family: Verd=
ana; color: =23ffffff;=22><strong></strong></span></div>=0D=0A           =
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                </td>=0D=0A                                              =
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r: =23000000;=22>=0D=0A                                                  =
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yle=3D=22height: 28px; color: =23333333; font-family: Georgia, =26quot;Ti=
mes New Roman=26quot;, Times, serif; font-size: 28px;=22>=0D=0A          =
                                                                         =
                                  <div><span style=3D=22color: =23ffff00;=
 font-size: 18pt;=22><span style=3D=22color: =23ffff00; font-size: 18pt;=22=
><strong><span style=3D=22font-family: Arial; font-size: 12pt;=22>27 May =
2021, Online - ZOOM</span></strong></span></span>=0D=0A                  =
                                                                         =
                          <div><span style=3D=22color: =23ffffff;=22>HRDF=
 Claimable</span></div>=0D=0A                                            =
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</div>=0D=0A                                                             =
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                                  </tr>=0D=0A                            =
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            <tr>=0D=0A                                                   =
                                                                  <td><sp=
an style=3D=22color: =23000000; font-family: verdana, geneva; font-size: =
10pt;=22></span>=0D=0A                                                   =
                                                                  <div><s=
pan style=3D=22color: black; line-height: 107=25; font-family: Verdana, s=
ans-serif; font-size: 10pt;=22></span>=0D=0A                             =
                                                                         =
               <div><span style=3D=22font-size: 13=2E3333px; font-family:=
 Verdana; color: =23000000;=22></span></div>=0D=0A                       =
                                                                         =
                     <div style=3D=22text-align: justify; =22><span style=
=3D=22font-size: 10pt; font-family: Verdana; color: =23000000;=22>The mos=
t effective leaders are all alike in one crucial way: they all have a hig=
h degree of what has come to be known as emotional intelligence=2E It=26=23=
8217;s not that IQ and technical skills are irrelevant=2E They do matter,=
 but=26=238230;they are the entry-level requirements for executive positi=
ons=2E My research, along with other recent studies, clearly shows that e=
motional intelligence is the sine qua non (a thing that is absolutely nec=
essary)=26nbsp; =26nbsp;of leadership=2E Without it, a person can have th=
e best training in the world, an incisive, analytical mind, and an endles=
s supply of smart ideas, but he still won=26=238217;t make a great leader=
=2E (Daniel Goleman)</span></div>=0D=0A                                  =
                                                                         =
          <div style=3D=22text-align: justify; =22><span style=3D=22font-=
size: 10pt; font-family: Verdana; color: =23000000;=22>Emotional intellig=
ence (EQ) is the capacity for effectively recognizing and managing our ow=
n emotions and those of others=2E A lack of EQ is the main reason promisi=
ng careers being derailed=2E A critical level of EQ is the number one rea=
son successful leaders and managers outperform the average=21</span></div=
>=0D=0A                                                                  =
                                                   <div style=3D=22text-a=
lign: justify; =22><span style=3D=22font-size: 10pt; font-family: Verdana=
; color: =23000000;=22>EQ increases our ability to make good decisions, b=
uild relationships, deal with stress, and cope with change=2E Recent rese=
arch has shown that EQ is twice as important as IQ in determining future =
career successes=2E EQ is a skill and as with all skills, it is something=
 that can be trained and developed with knowledge and practice=2E By lear=
ning how to effectively manage emotions one would be able to enhance prod=
uctivity and high performance</span><font face=3D=22Verdana=22><span styl=
e=3D=22font-size: 10pt; font-family: Verdana; color: =23000000;=22>=2E=26=
nbsp;</span></font></div>=0D=0A                                          =
                                                                         =
  <div>=26nbsp;</div>=0D=0A                                              =
                                                                       <d=
iv><span style=3D=22font-family: Verdana; font-size: 10pt; color: =23ff00=
00;=22><strong>Key areas in Emotional Intelligence include:</strong></spa=
n></div>=0D=0A                                                           =
                                                          <div><span styl=
e=3D=22font-family: Verdana; font-size: 10pt; color: =23ff0000;=22>1) Und=
erstanding the core drivers of EI:</span></div>=0D=0A                    =
                                                                         =
                        <div><span style=3D=22font-family: Verdana; font-=
size: 10pt; color: =23ff0000;=22>a=2E Personal Competence =26=238211; Sel=
f Awareness , Self Regulation and Motivation</span></div>=0D=0A          =
                                                                         =
                                  <div><span style=3D=22font-family: Verd=
ana; font-size: 10pt; color: =23ff0000;=22>b=2E Social Competence =26=238=
211; Empathy and Social Skills</span></div>=0D=0A                        =
                                                                         =
                    <div><span style=3D=22font-family: Verdana; font-size=
: 10pt; color: =23ff0000;=22>2) Understanding how emotions direct our act=
ions, our=26nbsp; thoughts and why EQ is essential at work</span></div>=0D=
=0A                                                                      =
                                               <div><span style=3D=22font=
-family: Verdana; font-size: 10pt; color: =23ff0000;=22>3) Importance and=
 benefits of having a good EQ at the workplace</span></div>=0D=0A        =
                                                                         =
                                    <div><span style=3D=22font-family: Ve=
rdana; font-size: 10pt; color: =23ff0000;=22>4) Understanding and respect=
ing the emotions of colleagues</span></div>=0D=0A                        =
                                                                         =
                    <div><span style=3D=22font-family: Verdana; font-size=
: 10pt; color: =23ff0000;=22>5) Using EQ to adapt and adjust to different=
 people and to manage conflicts</span></div>=0D=0A                       =
                                                                         =
                     <div><span style=3D=22font-family: Verdana; font-siz=
e: 10pt; color: =23ff0000;=22>6) Leveraging on the strengths of people an=
d not only constantly attacking their weaknesses</span></div>=0D=0A      =
                                                                         =
                                      <div><span style=3D=22font-family: =
Verdana; font-size: 10pt; color: =23ff0000;=22>7) Develop strategies to d=
eal with workplace challenges</span></div>=0D=0A                         =
                                                                         =
                   <div><span style=3D=22font-family: Verdana; font-size:=
 10pt; color: =23ff0000;=22>8) Understanding the five senses and how thes=
e senses affect emotions</span></div>=0D=0A                              =
                                                                         =
              <div><span style=3D=22font-family: Verdana; font-size: 10pt=
; color: =23ff0000;=22>9) Discovering the different branches of EQ and ho=
w one should adapt according to his/her surroundings</span></div>=0D=0A  =
                                                                         =
                                          <div><span style=3D=22font-fami=
ly: Verdana; font-size: 10pt; color: =23ff0000;=22>10)Improving self=26nb=
sp; in the context of Motivation and Goal Setting=26nbsp;</span></div>=0D=
=0A                                                                      =
                                               <strong style=3D=22color: =
=23666666;=22><br />=0D=0A                                               =
                                                                      <sp=
an style=3D=22font-family: verdana, geneva; color: =23ff0000; font-size: =
small;=22>PROGRAM OBJECTIVES</span><span style=3D=22font-family: verdana,=
 geneva; color: =23000000; font-size: small;=22><br />=0D=0A             =
                                                                         =
                               </span></strong></div>=0D=0A              =
                                                                         =
                              <div>=0D=0A                                =
                                                                         =
            <div></div>=0D=0A                                            =
                                                                         =
<div></div>=0D=0A                                                        =
                                                             <div><span s=
tyle=3D=22font-family: Verdana; font-size: 10pt;=22><strong>After complet=
ing this program, participants will:</strong></span></div>=0D=0A         =
                                                                         =
                                   <div><span style=3D=22font-family: Ver=
dana; font-size: 10pt;=22>=26=238226; Realize the importance of Emotional=
 Intelligence, mindset and change their lives and the society around them=
</span></div>=0D=0A                                                      =
                                                               <div><span=
 style=3D=22font-family: Verdana; font-size: 10pt;=22>=26=238226; Ensure =
positive attitudes/beliefs about Living and Working and facing Life=26=23=
8217;s=26nbsp; expectations and challenges=26nbsp;</span></div>=0D=0A    =
                                                                         =
                                        <div><span style=3D=22font-family=
: Verdana; font-size: 10pt;=22>=26=238226; Ensure increased confidence in=
 their ability to perform better=26nbsp;</span></div>=0D=0A              =
                                                                         =
                              <div><span style=3D=22font-family: Verdana;=
 font-size: 10pt;=22>=26=238226; Enable stronger intentions to perform to=
 greater heights=26nbsp;</span></div>=0D=0A                              =
                                                                         =
              <div><span style=3D=22font-family: Verdana; font-size: 10pt=
;=22>=26=238226; Have a stronger sense of pride and responsibility in =26=
=238220;Making a Difference=26=238221; to their organization</span></div>=
=0D=0A                                                                   =
                                                  <div><span style=3D=22f=
ont-family: Verdana; font-size: 10pt;=22>=26=238226; Be motivated and ena=
ble participants to give themselves a second chance</span></div>=0D=0A   =
                                                                         =
                                         <div><span style=3D=22font-famil=
y: Verdana; font-size: 10pt;=22></span></div>=0D=0A                      =
                                                                         =
                      <div><span style=3D=22font-family: Verdana; font-si=
ze: 10pt;=22></span></div>=0D=0A                                         =
                                                                         =
   <div style=3D=22font-family: verdana, geneva; font-size: small;=22></d=
iv>=0D=0A                                                                =
                                                     </div>=0D=0A        =
                                                                         =
                                    <div style=3D=22color: =23666666;=22>=
=26nbsp;</div>=0D=0A                                                     =
                                                                <div><spa=
n style=3D=22font-family: verdana, geneva; font-size: small; color: =23ff=
0000;=22><strong>PROGRAM OUTLINE</strong></span></div>=0D=0A             =
                                                                         =
                               <div><span style=3D=22font-family: Verdana=
; color: =23000000; font-size: 10pt;=22><strong></strong></span></div>=0D=
=0A                                                                      =
                                               <div><span style=3D=22font=
-family: Verdana; font-size: 10pt;=22><strong>WHAT IS MAKING A DIFFERENCE=
?</strong></span></div>=0D=0A                                            =
                                                                         =
<div><span style=3D=22font-family: Verdana; font-size: 10pt;=22><strong>W=
HAT IS EMOTIONAL INTELLIGENCE?</strong></span></div>=0D=0A               =
                                                                         =
                             <div><span style=3D=22font-family: Verdana; =
font-size: 10pt;=22><strong>THE EI FRAMEWORK =26=238211; THE ELEMENTS=26n=
bsp;</strong></span></div>=0D=0A                                         =
                                                                         =
   <div><span style=3D=22font-family: Verdana; font-size: 10pt;=22>=26=23=
8226; Self-Awareness =26=238211;=26nbsp;</span></div>=0D=0A              =
                                                                         =
                              <div><span style=3D=22font-family: Verdana;=
 font-size: 10pt;=22>=26=238226; Motivation and Goal Setting</span></div>=
=0D=0A                                                                   =
                                                  <div><span style=3D=22f=
ont-family: Verdana; font-size: 10pt;=22>=26=238226; Self-Regulation and =
Impulse Control=26nbsp;</span></div>=0D=0A                               =
                                                                         =
             <div><span style=3D=22font-family: Verdana; font-size: 10pt;=
=22>=26=238226; Empathy =26=238211;=26nbsp;</span></div>=0D=0A           =
                                                                         =
                                 <div><span style=3D=22font-family: Verda=
na; font-size: 10pt;=22>=26=238226; Empathising with your community - Bec=
oming Social Intelligent</span></div>=0D=0A                              =
                                                                         =
              <div><span style=3D=22font-family: Verdana; font-size: 10pt=
;=22>=26=238226; EI Assessment=26nbsp;</span></div>=0D=0A                =
                                                                         =
                            <div><span style=3D=22font-family: Verdana; f=
ont-size: 10pt;=22><strong>THE EI ASSESSMENT</strong></span></div>=0D=0A =
                                                                         =
                                           <div><span style=3D=22font-fam=
ily: Verdana; font-size: 10pt;=22><strong>GROUP WORK ON THE VALUE OF EI F=
OR ATTENDEES</strong></span></div>=0D=0A                                 =
                                                                         =
           <div><span style=3D=22font-family: Verdana; font-size: 10pt;=22=
><strong>EI AND ACCOUNTABILITY, OWNERSHIP AND RESPONSIBILITY</strong></sp=
an></div>=0D=0A                                                          =
                                                           <div><span sty=
le=3D=22font-family: Verdana; font-size: 10pt;=22><strong></strong></span=
></div>=0D=0A                                                            =
                                                         <div><span style=
=3D=22font-family: Verdana; font-size: 10pt;=22><strong></strong></span><=
/div>=0D=0A                                                              =
                                                       <div></div>=0D=0A =
                                                                         =
                                           <div style=3D=22color: =236666=
66;=22>=26nbsp;</div>=0D=0A                                              =
                                                                       <d=
iv><span style=3D=22color: =23ff0000; font-family: verdana, geneva; font-=
size: 10pt;=22><strong>TRAINER PROFILE=26nbsp; </strong></span></div>=0D=0A=
                                                                         =
                                            <div>=0D=0A                  =
                                                                         =
                          <div><span style=3D=22font-size: 10pt; font-fam=
ily: Verdana;=22></span></div>=0D=0A                                     =
                                                                         =
       <div style=3D=22text-align: justify; =22><span style=3D=22font-fam=
ily: Verdana; font-size: 10pt;=22><strong></strong></span></div>=0D=0A   =
                                                                         =
                                         <div><span style=3D=22font-famil=
y: Verdana; font-size: 10pt;=22><strong>Richard Jacob</strong></span></di=
v>=0D=0A                                                                 =
                                                    <div style=3D=22text-=
align: justify; =22><span style=3D=22font-family: Verdana; font-size: 10p=
t;=22>He is an Erickson Certified Professional Coach and an HRDF Approved=
 trainer, an American Management Association (AMA) Global Faculty Member =
and a Cheryl Blair Foundation Mentor=2E He has been training for 23years =
and his core competence is in Leadership, Presentation Skills, Strategy, =
Sales and Marketing and Business Finance=2E He has delivered training pro=
grams in Australia, Cairo, Dubai, Tokyo, Manila, Singapore, Jakarta, Laho=
re, Karachi, Shanghai, Beijing, Hong Kong, Saigon, Hanoi, amongst other c=
ities=2E=26nbsp;</span></div>=0D=0A                                      =
                                                                         =
      <div style=3D=22text-align: justify; =22><span style=3D=22font-fami=
ly: Verdana; font-size: 10pt;=22>He has an MBA from Cranfield School of M=
anagement in the United Kingdom, a leading European Business School=2E He=
 is an Accountant by training and was an Auditor in an international firm=
 of Accountants for nine years where he acquired significant financial ex=
perience=2E His significant practical corporate experience comes from bei=
ng a Financial Manager, Company Secretary and Business Development Manage=
r in a leading Swedish pharmaceutical company by the name of Astra Pharma=
ceutical (Now Astra-Zeneca) where he worked for 14 years under 3 differen=
t CEOs</span></div>=0D=0A                                                =
                                                                     <div=
 style=3D=22text-align: justify; =22><span style=3D=22font-family: Verdan=
a; font-size: 10pt;=22>Richard has 25 years of solid training and facilit=
ation experience both internationally and locally=2E His experience inclu=
des lecturing in foreign university endorsed programs in Malaysia like Un=
iversity of Tasmania where he taught Strategic Management, University of =
Nothumbria where he taught Strategic Management and University of York St=
=2EJohn, Uk where he taught Sustainable Management=2E=26nbsp;</span></div=
>=0D=0A                                                                  =
                                                   <div style=3D=22text-a=
lign: justify; =22><span style=3D=22font-family: Verdana; font-size: 10pt=
;=22>Richard=26=238217;s impressive client list includes BBraun in Malays=
ia where he has designed and delivered a Sales Program branded PROSAT (Pr=
ofessional Sales Training) over 7years with Pre and Post Assessments and =
Post Program Coaching, Philips units in Asia delivering Marketing modules=
 as part of their Global Faculty for Revolutionary Change in Marketing=2E=
 Richard has also designed and delivered a Business Essentials program fo=
r participants of the Philips China, Advanced Leadership Development Prog=
ram (ALDP)=2E He has also designed and developed Marketing Development Pr=
ograms for 3M Malaysia, Maxis, Astro and Tractors </span><span style=3D=22=
font-family: Verdana; font-size: 10pt;=22>Malaysia=2E=26nbsp;</span></div=
>=0D=0A                                                                  =
                                                   <div style=3D=22text-a=
lign: justify; =22><span style=3D=22font-family: Verdana; font-size: 10pt=
;=22>Given his broad business experience Richard has moderated in several=
 regional conferences in Astra Zeneca and in some Malaysian High Level gr=
oup think sessions=2E</span></div>=0D=0A                                 =
                                                                         =
           <div><span style=3D=22font-size: 10pt; font-family: Verdana;=22=
></span></div>=0D=0A                                                     =
                                                                <span sty=
le=3D=22color: =23000000; font-family: verdana, geneva; font-size: 10pt;=22=
><strong><span style=3D=22color: =23ff0000; font-size: 12pt;=22>Call us t=
o get full brochure</span></strong></span></div>=0D=0A                   =
                                                                         =
                         </td>=0D=0A                                     =
                                                                         =
   </tr>=0D=0A                                                           =
                                                      <tr>=0D=0A         =
                                                                         =
                                   <td style=3D=22text-align: justify; co=
lor: =23666666; background-color: whitesmoke;=22>=0D=0A                  =
                                                                         =
                          <div><span style=3D=22color: =23000000; font-fa=
mily: verdana, geneva; font-size: 12pt;=22><strong>TRAINING FEE</strong><=
/span></div>=0D=0A                                                       =
                                                              <div><span =
style=3D=22color: =23000000;=22><span style=3D=22color: =23000000; font-f=
amily: verdana, geneva; font-size: 12pt;=22><strong>NORMAL PRICE RM 669 <=
/strong></span><span style=3D=22color: =23000000; font-family: verdana, g=
eneva; font-size: 8pt;=22><strong>(Excl=2E 6=25 SST)</strong></span></spa=
n><br />=0D=0A                                                           =
                                                          <span style=3D=22=
color: =23000000; font-family: verdana, geneva; font-size: 12pt;=22>GROUP=
 DISCOUNT 10=25=26nbsp;(5 and above)</span></div>=0D=0A                  =
                                                                         =
                          </td>=0D=0A                                    =
                                                                         =
    </tr>=0D=0A                                                          =
                                                       <tr>=0D=0A        =
                                                                         =
                                    <td style=3D=22text-align: justify; c=
olor: =23666666;=22>=0D=0A                                               =
                                                                      <p>=
<span style=3D=22color: =23000000; font-family: Verdana; font-size: 10pt;=
=22><strong>Please call us for more information or BROCHURE</strong></spa=
n><br />=0D=0A                                                           =
                                                          <span style=3D=22=
color: =23000000; font-family: Verdana; font-size: 10pt;=22><strong>Tel: =
+6(03) 8079 0904 / +6(03) 8079 0905 / +6012 3838079 / +6018 2053388 /+601=
8 2052366 </strong></span></p>=0D=0A                                     =
                                                                         =
       <div><span style=3D=22color: =23000000; font-family: Verdana; font=
-size: 10pt;=22>Michelle (<a href=3D=22mailto:michelle=40bigberryconsulti=
ng=2Ecom=22><span style=3D=22font-size: 10pt; color: =23000000;=22>michel=
le=40bigberryconsulting=2Ecom</span></a></span><span style=3D=22color: =23=
000000; font-family: Verdana; font-size: 10pt;=22>)<br />=0D=0A          =
                                                                         =
                                  </span><span style=3D=22color: =2300000=
0; font-family: Verdana; font-size: 10pt;=22>Brian (brian<a href=3D=22mai=
lto:thaneswary=40bigberryconsulting=2Ecom=22><span style=3D=22font-size: =
10pt; color: =23000000;=22>=40bigberryconsulting=2Ecom</span></a></span><=
span style=3D=22color: =23000000; font-family: Verdana; font-size: 10pt;=22=
>)<br />=0D=0A                                                           =
                                                          </span><span st=
yle=3D=22color: =23000000; font-family: Verdana; font-size: 10pt;=22> Mas=
zura (<a href=3D=22mailto:mohd=2Enasrulshah=40bigberryconsulting=2Ecom=22=
><span style=3D=22font-size: 10pt; color: =23000000;=22>maszura=40bigberr=
yconsulting=2Ecom</span></a></span><span style=3D=22color: =23000000; fon=
t-family: Verdana; font-size: 10pt;=22>)<br />=0D=0A                     =
                                                                         =
                       </span><span style=3D=22color: =23000000; font-fam=
ily: Verdana; font-size: 10pt;=22> Fara Ahmad</span><span style=3D=22font=
-family: Verdana; font-size: 10pt; color: =23000000;=22> (</span><a href=3D=
=22mailto:fara=40bigberryconsulting=2Ecom=22><span style=3D=22font-family=
: Verdana; font-size: 10pt; color: =23000000;=22>fara=40bigberryconsultin=
g=2Ecom</span></a><span style=3D=22font-family: Verdana; font-size: 10pt;=
 color: =23000000;=22>)</span><br />=0D=0A                               =
                                                                         =
             <span style=3D=22color: =23000000; font-family: Verdana; fon=
t-size: 10pt;=22>Nurul Nadia</span><span style=3D=22font-family: Verdana;=
 font-size: 10pt; color: =23000000;=22> (</span><a href=3D=22mailto:nurul=
=2Enadia=40bigberryconsulting=2Ecom=22><span style=3D=22font-family: Verd=
ana; font-size: 10pt; color: =23000000;=22>nurul=2Enadia=40bigberryconsul=
ting=2Ecom</span></a><span style=3D=22font-family: Verdana; font-size: 10=
pt; color: =23000000;=22>)</span><br />=0D=0A                            =
                                                                         =
                <span style=3D=22color: =23000000; font-family: Verdana;=22=
><br />=0D=0A                                                            =
                                                         </span><span sty=
le=3D=22color: =23000000; font-family: Verdana; font-size: 10pt;=22> More=
 courses, visit </span><span style=3D=22font-family: Verdana;=22><a href=3D=
=22http://www=2Ebigberryconsulting=2Ecom/=22><span style=3D=22font-size: =
10pt; color: =23000000;=22>http://www=2Ebigberryconsulting=2Ecom/</span><=
/a></span></div>=0D=0A                                                   =
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                                               <div><font face=3D=22Verda=
na=22></font>=26nbsp;</div>=0D=0A                                        =
                                                                         =
    <div><span style=3D=22color: =23000000; font-family: Verdana; font-si=
ze: 12pt;=22><strong>Note: All this program can be customised for In-Hous=
e Training=2E Call us for Proposal</strong></span></div>=0D=0A           =
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ne back_red=22>=0D=0A                                                    =
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