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Envelope-to: ryandass@saraya.com.my
Delivery-date: Fri, 02 Apr 2021 06:51:08 +0800
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From: "SP Training" <training@thesptraining.com>
Reply-To: sptraining2@zoho.com
To: ryandass@saraya.com.my
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Content-Transfer-Encoding: quoted-printable
Date: Fri, 2 Apr 2021 06:50:11 +0800
Message-ID: <33002538161521588032713@vps98063>
Subject: ***SPAM*** Online Training - Purchasing Practices & Negotiation Skills, 21 & 22 April 2021 (1.30pm - 5.00pm)

<head> =0A<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3Dwindows-1252"> =0A =0A<meta name=3D"GENERATOR" content=3D"MSHTML 11.00.9=
600.18618"></head> =0A<body><p style=3D"color: rgb(34, 34, 34); text-transf=
orm: none; text-indent: 0px; letter-spacing: normal; font-family: Helvetica=
, Arial, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;=
 word-spacing: 0px; white-space: normal; orphans: 2; widows: 2; font-varian=
t-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: =
0px; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial;">SP TRAINING PLT presents to you<p st=
yle=3D"color: rgb(34, 34, 34); text-transform: none; text-indent: 0px; lett=
er-spacing: normal; font-family: Helvetica, Arial, sans-serif; font-size: 1=
2px; font-style: normal; font-weight: 400; word-spacing: 0px; white-space: =
normal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-variant=
-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-thickness: i=
nitial; text-decoration-style: initial; text-decoration-color: initial;"><b=
r>Remote =
Online Training<p style=3D"color: rgb(34, 34, 34); =
text-transform: none; text-indent: 0px; letter-spacing: normal; font-family=
: Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-w=
eight: 400; word-spacing: 0px; white-space: normal; orphans: 2; widows: 2; =
font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-str=
oke-width: 0px; text-decoration-thickness: initial; text-decoration-style: =
initial; text-decoration-color: initial;"> Purchasing Practices &amp; Negotiation Sk=
ills<p style=3D"color: rgb(34, 34, 34); text-transform:=
 none; text-indent: 0px; letter-spacing: normal; font-family: Helvetica, Ar=
ial, sans-serif; font-size: 12px; font-style: normal; font-weight: 400; wor=
d-spacing: 0px; white-space: normal; orphans: 2; widows: 2; font-variant-li=
gatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px;=
 text-decoration-thickness: initial; text-decoration-style: initial; text-d=
ecoration-color: initial;"> Date: 21 &amp; 22 April 2021 (Wednesday &amp; Thursday) Time:=
 1.30 pm - 5.00 pm Facilitator: Mr. Robert Siva HRDF: Claimable under=
 SBL Khas Scheme<p style=3D"color: rgb(34, 34, 34); text-transfo=
rm: none; text-indent: 0px; letter-spacing: normal; font-family: Helvetica,=
 Arial, sans-serif; font-size: 12px; font-style: normal; font-weight: 400; =
word-spacing: 0px; white-space: normal; orphans: 2; widows: 2; font-variant=
-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0=
px; text-decoration-thickness: initial; text-decoration-style: initial; tex=
t-decoration-color: initial;">Course Fees: RM650 per person<p style=
=3D"color: rgb(34, 34, 34); text-transform: none; text-indent: 0px; letter-=
spacing: normal; font-family: Helvetica, Arial, sans-serif; font-size: 12px=
; font-style: normal; font-weight: 400; word-spacing: 0px; white-space: nor=
mal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-variant-ca=
ps: normal; -webkit-text-stroke-width: 0px; text-decoration-thickness: init=
ial; text-decoration-style: initial; text-decoration-color: initial;"> <=
font face=3D"Arial, Helvetica, sans-serif" size=3D"2">Introducti=
on : Purchasing which refers to the raw materials, componen=
t parts, and supplies brought from outside organizations to support a compa=
ny=92s operations, is an important activity and closely related to logistic=
s because acquired goods and services must be entered into the supply chain=
 in the exact quantities and the precise time they are needed. Purchasing i=
s also important because its costs often range between 60 to 80 percent of =
an organization=92s revenue.<p style=3D"color: rgb(34, 34, 34); =
text-transform: none; text-indent: 0px; letter-spacing: normal; font-family=
: Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-w=
eight: 400; word-spacing: 0px; white-space: normal; orphans: 2; widows: 2; =
font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-str=
oke-width: 0px; text-decoration-thickness: initial; text-decoration-style: =
initial; text-decoration-color: initial;"> How Will You Benefit :<br=
>=95&nbsp;This program aims to introduce key concepts, tools and practices =
of purchasing strategy and developing purchasing skills =95&nbsp;This pr=
ogram demonstrates the importance of Purchasing and its policy =95&nbsp;=
Demonstrate the understanding of the responsibility of Purchasing for quali=
ty, vendor rating and appraisal and discusses the price / cost analysis and=
 how to negotiate<p style=3D"color: rgb(34, 34, 34); text-transf=
orm: none; text-indent: 0px; letter-spacing: normal; font-family: Helvetica=
, Arial, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;=
 word-spacing: 0px; white-space: normal; orphans: 2; widows: 2; font-varian=
t-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: =
0px; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial;"> Key Contents : Importance of Purc=
hasing =95&nbsp;Profit impact =95&nbsp;Purchasing Objectives =95&n=
bsp;Purchasing Authority =95&nbsp;Departmental Relationship&nbsp;&nbsp;<=
br>=95&nbsp;What do Customers Expect from You=3F<p style=3D"colo=
r: rgb(34, 34, 34); text-transform: none; text-indent: 0px; letter-spacing:=
 normal; font-family: Helvetica, Arial, sans-serif; font-size: 12px; font-s=
tyle: normal; font-weight: 400; word-spacing: 0px; white-space: normal; orp=
hans: 2; widows: 2; font-variant-ligatures: normal; font-variant-caps: norm=
al; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; tex=
t-decoration-style: initial; text-decoration-color: initial;">The Purchasing Process =95&nbs=
p;Purchase Cycle &amp; Invoices&nbsp; =95&nbsp;Ordering =95&nbsp;Rout=
ine Follow up =95&nbsp;Receiving and Inspecting<p style=3D"co=
lor: rgb(34, 34, 34); text-transform: none; text-indent: 0px; letter-spacin=
g: normal; font-family: Helvetica, Arial, sans-serif; font-size: 12px; font=
-style: normal; font-weight: 400; word-spacing: 0px; white-space: normal; o=
rphans: 2; widows: 2; font-variant-ligatures: normal; font-variant-caps: no=
rmal; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; t=
ext-decoration-style: initial; text-decoration-color: initial;">Purchasing Cost Control =95=
&nbsp;Purchasing Cost =95&nbsp;Purchasing Cost Down program<p=
 style=3D"color: rgb(34, 34, 34); text-transform: none; text-indent: 0px; l=
etter-spacing: normal; font-family: Helvetica, Arial, sans-serif; font-size=
: 12px; font-style: normal; font-weight: 400; word-spacing: 0px; white-spac=
e: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-vari=
ant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-thickness=
: initial; text-decoration-style: initial; text-decoration-color: initial;"=
>Supplier Sourcing &=
amp; Evaluation =95&nbsp;Source Selection =95&nbsp;Sourcing Alternati=
ves =95&nbsp;Number of Suppliers =95&nbsp;Qualified Supplier Lists</f=
ont><p style=3D"color: rgb(34, 34, 34); text-transform: none; text-inde=
nt: 0px; letter-spacing: normal; font-family: Helvetica, Arial, sans-serif;=
 font-size: 12px; font-style: normal; font-weight: 400; word-spacing: 0px; =
white-space: normal; orphans: 2; widows: 2; font-variant-ligatures: normal;=
 font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration=
-thickness: initial; text-decoration-style: initial; text-decoration-color:=
 initial;">Price / C=
ost Analysis =95&nbsp;Elements of value =95&nbsp;Who determines the P=
rice=3F =95&nbsp;Negotiated price =95&nbsp;Price analysis =95&nbsp=
;Discounts<p style=3D"color: rgb(34, 34, 34); text-transform: no=
ne; text-indent: 0px; letter-spacing: normal; font-family: Helvetica, Arial=
, sans-serif; font-size: 12px; font-style: normal; font-weight: 400; word-s=
pacing: 0px; white-space: normal; orphans: 2; widows: 2; font-variant-ligat=
ures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; te=
xt-decoration-thickness: initial; text-decoration-style: initial; text-deco=
ration-color: initial;">Negotiations =95&nbsp;What is Negotiation and elements of Negotiatio=
ns=3F =95&nbsp;Negotiation Objectives =95&nbsp;Negotiating Techniques=
 =95&nbsp;Negotiators Guide to preparation =95&nbsp;Six Basic Steps o=
f Negotiation =95&nbsp;Three approaches to Negotiation =95&nbsp;Golde=
n Rules that lead to Win =96 Win Situation =95&nbsp;Seven Critical Mista=
kes of Negotiation<p style=3D"color: rgb(34, 34, 34); text-trans=
form: none; text-indent: 0px; letter-spacing: normal; font-family: Helvetic=
a, Arial, sans-serif; font-size: 12px; font-style: normal; font-weight: 400=
; word-spacing: 0px; white-space: normal; orphans: 2; widows: 2; font-varia=
nt-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width:=
 0px; text-decoration-thickness: initial; text-decoration-style: initial; t=
ext-decoration-color: initial;"> Methodology : Remote online lear=
ning - interactive and participative virtual classroom with discussions</fo=
nt><p style=3D"color: rgb(34, 34, 34); text-transform: none; text-inden=
t: 0px; letter-spacing: normal; font-family: Helvetica, Arial, sans-serif; =
font-size: 12px; font-style: normal; font-weight: 400; word-spacing: 0px; w=
hite-space: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; =
font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-=
thickness: initial; text-decoration-style: initial; text-decoration-color: =
initial;"> <stron=
g>Who Should Attend : =95&nbsp;Procurement / Purchasing =
Managers / Executives / Officers =95&nbsp;Buyers and personnel in relate=
d functions who require knowledge and broad understanding of Purchasing &am=
p; SCM<p style=3D"color: rgb(34, 34, 34); text-transform: none; =
text-indent: 0px; letter-spacing: normal; font-family: Helvetica, Arial, sa=
ns-serif; font-size: 12px; font-style: normal; font-weight: 400; word-spaci=
ng: 0px; white-space: normal; orphans: 2; widows: 2; font-variant-ligatures=
: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-d=
ecoration-thickness: initial; text-decoration-style: initial; text-decorati=
on-color: initial;"> Facilitator : Mr. Robert Siva has vast exper=
ience of more than 20 years working with Manufacturing, Production, Trading=
 and Forwarding operational activities which include Logistics, Shipping, S=
upervisory, and Management &amp; Human Resources. He has obtained his pr=
ofessional education in Management and Logistics Management and Operations =
UK and holds an MBA in Business Administration majoring in Logistics Manage=
ment &amp; Administration. He holds other certifications, which includes, P=
urchasing, Material Management &amp; Human Resources. He has been certified=
 as Pegawai Penilaian (PP) under the Majlis Latihan Vokasional Kebangsaan (=
MLVK). He has also been a committee member of the Customs and Transport und=
er the Federation of Malaysian Manufacturers Selangor and have dealt with m=
any Government agencies on matters pertaining to Duty Exemptions (MIDA) &am=
p; (TREASURY), Asean Preferences (MITI) SIRIM and the Royal Malaysian Custo=
ms, Socso, EPF and Industrial Court.<p style=3D"color: rgb(34, 3=
4, 34); text-transform: none; text-indent: 0px; letter-spacing: normal; fon=
t-family: Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal=
; font-weight: 400; word-spacing: 0px; white-space: normal; orphans: 2; wid=
ows: 2; font-variant-ligatures: normal; font-variant-caps: normal; -webkit-=
text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration=
-style: initial; text-decoration-color: initial;">---------------------------------------------=
---------------------------------------------------------------------------=
---------- Registration Form: Yes! (I am / We are) i=
nterested in attending the Online Training on Purchasing Practices &amp;=
 Negotiation Skills dated 21 &amp; 22 April 2021<p style=3D"colo=
r: rgb(34, 34, 34); text-transform: none; text-indent: 0px; letter-spacing:=
 normal; font-family: Helvetica, Arial, sans-serif; font-size: 12px; font-s=
tyle: normal; font-weight: 400; word-spacing: 0px; white-space: normal; orp=
hans: 2; widows: 2; font-variant-ligatures: normal; font-variant-caps: norm=
al; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; tex=
t-decoration-style: initial; text-decoration-color: initial;">Participant 1: __________________=
_____________________ Designation: ___________________<p style=
=3D"color: rgb(34, 34, 34); text-transform: none; text-indent: 0px; letter-=
spacing: normal; font-family: Helvetica, Arial, sans-serif; font-size: 12px=
; font-style: normal; font-weight: 400; word-spacing: 0px; white-space: nor=
mal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-variant-ca=
ps: normal; -webkit-text-stroke-width: 0px; text-decoration-thickness: init=
ial; text-decoration-style: initial; text-decoration-color: initial;"><font=
 face=3D"Arial, Helvetica, sans-serif" size=3D"2">Participant 2: __________=
_____________________________ Designation: ___________________<p=
 style=3D"color: rgb(34, 34, 34); text-transform: none; text-indent: 0px; l=
etter-spacing: normal; font-family: Helvetica, Arial, sans-serif; font-size=
: 12px; font-style: normal; font-weight: 400; word-spacing: 0px; white-spac=
e: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-vari=
ant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-thickness=
: initial; text-decoration-style: initial; text-decoration-color: initial;"=
>Participant 3: ____=
___________________________________ Designation: ___________________=
<p style=3D"color: rgb(34, 34, 34); text-transform: none; text-indent: =
0px; letter-spacing: normal; font-family: Helvetica, Arial, sans-serif; fon=
t-size: 12px; font-style: normal; font-weight: 400; word-spacing: 0px; whit=
e-space: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; fon=
t-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-thi=
ckness: initial; text-decoration-style: initial; text-decoration-color: ini=
tial;">Participant 4=
: _______________________________________ Designation: ___________________<=
/font><p style=3D"color: rgb(34, 34, 34); text-transform: none; text-in=
dent: 0px; letter-spacing: normal; font-family: Helvetica, Arial, sans-seri=
f; font-size: 12px; font-style: normal; font-weight: 400; word-spacing: 0px=
; white-space: normal; orphans: 2; widows: 2; font-variant-ligatures: norma=
l; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decorati=
on-thickness: initial; text-decoration-style: initial; text-decoration-colo=
r: initial;">Partici=
pant 5: _______________________________________ Designation: ______________=
_____<p style=3D"color: rgb(34, 34, 34); text-transform: none; t=
ext-indent: 0px; letter-spacing: normal; font-family: Helvetica, Arial, san=
s-serif; font-size: 12px; font-style: normal; font-weight: 400; word-spacin=
g: 0px; white-space: normal; orphans: 2; widows: 2; font-variant-ligatures:=
 normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-de=
coration-thickness: initial; text-decoration-style: initial; text-decoratio=
n-color: initial;">C=
ompany: ___________________________________________________________________=
______<p style=3D"color: rgb(34, 34, 34); text-transform: none; =
text-indent: 0px; letter-spacing: normal; font-family: Helvetica, Arial, sa=
ns-serif; font-size: 12px; font-style: normal; font-weight: 400; word-spaci=
ng: 0px; white-space: normal; orphans: 2; widows: 2; font-variant-ligatures=
: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-d=
ecoration-thickness: initial; text-decoration-style: initial; text-decorati=
on-color: initial;">=
Address: __________________________________________________________________=
________<p style=3D"color: rgb(34, 34, 34); text-transform: none=
; text-indent: 0px; letter-spacing: normal; font-family: Helvetica, Arial, =
sans-serif; font-size: 12px; font-style: normal; font-weight: 400; word-spa=
cing: 0px; white-space: normal; orphans: 2; widows: 2; font-variant-ligatur=
es: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text=
-decoration-thickness: initial; text-decoration-style: initial; text-decora=
tion-color: initial;">_________________________________________________________________________=
________<p style=3D"color: rgb(34, 34, 34); text-transform: none=
; text-indent: 0px; letter-spacing: normal; font-family: Helvetica, Arial, =
sans-serif; font-size: 12px; font-style: normal; font-weight: 400; word-spa=
cing: 0px; white-space: normal; orphans: 2; widows: 2; font-variant-ligatur=
es: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text=
-decoration-thickness: initial; text-decoration-style: initial; text-decora=
tion-color: initial;">Contact person: _____________________________________ Designation: ______=
_____________<p style=3D"color: rgb(34, 34, 34); text-transform:=
 none; text-indent: 0px; letter-spacing: normal; font-family: Helvetica, Ar=
ial, sans-serif; font-size: 12px; font-style: normal; font-weight: 400; wor=
d-spacing: 0px; white-space: normal; orphans: 2; widows: 2; font-variant-li=
gatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px;=
 text-decoration-thickness: initial; text-decoration-style: initial; text-d=
ecoration-color: initial;">Tel: __________________ Fax: __________________ E-Mail: ____________=
_______________<p style=3D"color: rgb(34, 34, 34); text-transfor=
m: none; text-indent: 0px; letter-spacing: normal; font-family: Helvetica, =
Arial, sans-serif; font-size: 12px; font-style: normal; font-weight: 400; w=
ord-spacing: 0px; white-space: normal; orphans: 2; widows: 2; font-variant-=
ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0p=
x; text-decoration-thickness: initial; text-decoration-style: initial; text=
-decoration-color: initial;">Payment: RM _____________ Cheque No.: __________________</p=
><p style=3D"color: rgb(34, 34, 34); text-transform: none; text-indent: 0px=
; letter-spacing: normal; font-family: Helvetica, Arial, sans-serif; font-s=
ize: 12px; font-style: normal; font-weight: 400; word-spacing: 0px; white-s=
pace: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-v=
ariant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-thickn=
ess: initial; text-decoration-style: initial; text-decoration-color: initia=
l;"> <=
p style=3D"color: rgb(34, 34, 34); text-transform: none; text-indent: 0px; =
letter-spacing: normal; font-family: Helvetica, Arial, sans-serif; font-siz=
e: 12px; font-style: normal; font-weight: 400; word-spacing: 0px; white-spa=
ce: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-var=
iant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-thicknes=
s: initial; text-decoration-style: initial; text-decoration-color: initial;=
"> <p =
style=3D"color: rgb(34, 34, 34); text-transform: none; text-indent: 0px; le=
tter-spacing: normal; font-family: Helvetica, Arial, sans-serif; font-size:=
 12px; font-style: normal; font-weight: 400; word-spacing: 0px; white-space=
: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-varia=
nt-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-thickness:=
 initial; text-decoration-style: initial; text-decoration-color: initial;">=
____________________=
__ Signature &amp; Company Stamp ------------------------------------=
---------------------------------------------------------------------------=
-------------------<p style=3D"color: rgb(34, 34, 34); text-tran=
sform: none; text-indent: 0px; letter-spacing: normal; font-family: Helveti=
ca, Arial, sans-serif; font-size: 12px; font-style: normal; font-weight: 40=
0; word-spacing: 0px; white-space: normal; orphans: 2; widows: 2; font-vari=
ant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width=
: 0px; text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial;">Contact: SP TRAINING PLT (PSMB Register=
ed Training Provider MyCo ID: LLP0003472LGN) Ms. Esther Low / Stacy Low<=
br>Tel: 03-62507350&nbsp;&nbsp;&nbsp; Fax: 03-62437350&nbsp;&nbsp;&nbsp; H/=
P: 012-2909330&nbsp;&nbsp;&nbsp; E-Mail:&nbsp;<a href=
=3D"mailto:sptrainingplt@gmail.com" target=3D"_blank">=
sptrainingplt@gmail.com</a> Office Hour: Monday ~ Friday 9.00 am~5.00 pm</font=
><p style=3D"color: rgb(34, 34, 34); text-transform: none; text-indent:=
 0px; letter-spacing: normal; font-family: Helvetica, Arial, sans-serif; fo=
nt-size: 12px; font-style: normal; font-weight: 400; word-spacing: 0px; whi=
te-space: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; fo=
nt-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-th=
ickness: initial; text-decoration-style: initial; text-decoration-color: in=
itial;">Rema=
rks: Registration can be made by fax, email or online. Payme=
nt shall be made payable to SP TRAINING PLT<p style=3D"color: rg=
b(34, 34, 34); text-transform: none; text-indent: 0px; letter-spacing: norm=
al; font-family: Helvetica, Arial, sans-serif; font-size: 12px; font-style:=
 normal; font-weight: 400; word-spacing: 0px; white-space: normal; orphans:=
 2; widows: 2; font-variant-ligatures: normal; font-variant-caps: normal; -=
webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-dec=
oration-style: initial; text-decoration-color: initial;">The updates of our training courses ar=
e sent to you, as we think that they might be of interest and benefit to yo=
u. Please help to forward to others who may be interested. However, i=
f you do not wish to receive further mailings from us, please reply to<span=
>&nbsp;<a href=3D"mailto:sp.trainingmgmt@gmail.com" target=3D=
"_blank">sp.trainingmgmt@gmail.com</a>=
&nbsp;w=
ith "REMOVE" in the subject line. Thank you.</body>