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Date: Fri, 19 Mar 2021 05:58:04 +0000
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Top 7 things in ISO 9001 that you should know
http://nexustac.com

** Top 7 Things in ISO 9001 That You Should Know
------------------------------------------------------------

Nicole Choo

Nexus TAC Management Consultant
7 minutes read

Before revealing the above context=2C you might need to understand a few d=
etails of ISO 9001.

ISO 9001 is an international standard for a Quality Management System (QMS=
). Organizations use it to allow their businesses to deliver high-quality=
 products and services to customers.

** Is ISO 9001 for everyone?
------------------------------------------------------------
ISO 9001 is a generic standard. In other words=2C it does not matter the s=
ize of your organization or the industry you are in. To name a few=2C it c=
an be a manufacturing company=2C restaurant=2C consultancy firm=2C governm=
ent entity or university. ISO 9001 is not a legal requirement for you to o=
perate a business=2C but many companies found great success from being cer=
tified in the standard. The benefits include but not limited to:
* Increasing productivity
* Reducing waste
* Producing quality products and services consistently
* Raising brand value

Quality is not merely associated with a specific product/service. It is al=
so applied to the process that goes into producing the products or the ser=
vices that is delivered to the customers.  All aspects from the supply cha=
in to the operation of the business follows the ISO 9001 standard to ensur=
e that the quality is upheld and assured.
Hence=2C the top 7 things this system needs to focus on are:

1. Customer focus
Putting your customer=E2=80=99s need first and make your customers feel he=
ard.
This starts with meeting customer needs and requirements as well as exceed=
ing customer expectations. Communication throughout the process and measur=
ing the satisfaction of your customers is a way to measure if the requirem=
ents whether spoken or unspoken have been met.

Every aspect of customer interactions provide an opportunity to create mor=
e value for the customers and contributes sustained success to the organiz=
ation.
2. Leadership
=E2=80=9CWhen there is no vison=2C the people perish.=E2=80=9D- Proverbs 2=
9:18
Leaders require to develop a working culture in which people know and do w=
hat needs to be done under a unified purpose and direction. It has been sa=
id that if top management does not support the implementation of any QMS=
=2C it is bound to fail. Frankly speaking=2C it may not always be the fact=
=2C but it is true.
The more involvement from the management=2C the higher the chances of succ=
ess. The better the implementation=2C the better the result.
3: Engagement of people
Engaged employees are productive employees.
Engaging people means employees are committed to their organization=E2=80=
=99s goals. They are motivated to contribute to achieve the organization=
=E2=80=99s success and enhance their own sense of wellbeing. In ensuring t=
his=2C QMS focuses on developing personal and professional development=2C=
 providing recognition=2C and constantly communicating with them.
Empowered and engaged people creates a driving force to achieve the organi=
zations=E2=80=99 goals.
4: Process approach
Understand the Process Approach
Trying to understand and improve an organization=E2=80=99s system can ofte=
n be very complicated. Instead of looking at the overall system=2C why not=
 view them as smaller interrelated processes? By managing a unified and in=
terlinked system=2C you will find that controlling and improving individua=
l process is always easier and more effective than improving the entire sy=
stem.
This helps to achieve a more consistent and predictable outcome.
5. Improvement
=E2=80=9CThe biggest room in the world is the room for improvement.=E2=80=
=9D- Helmut Schmidt
Continual improvement is essential for organizations to achieve a sustaina=
ble success. Without improvements=2C organizations will eventually be outs=
hined by the competitors especially in difficult economic times. Improveme=
nt activities shall align with organizations=E2=80=99 goal and employees s=
hould be encouraged and empowered to introduce improvements.
6. Evidence-based decision making
=E2=80=9CIf our ideas are not evolving with variable evidence=2C they are=
 not reliable ideas.=E2=80=9D- Carmine Savastano
In a fast-paced working environment=2C decisions can often be made rashly=
 and gut feelings are definitely not the way to move forward. Accurate and=
 reliable data is important for making informed decisions. Organizations s=
hall ensure that the data collected should be analyzed and evaluated by co=
mpetent people using suitable methods.
Numbers tell the story. Accurate facts and proper data analysis will lead=
 to a more objective and confident decision-making process.
7. Relationship Management
Promote Relationships with Interested Parties
One of the most influential factors in deciding the fall or success of an=
 organization is its ability to manage relationships. Strong relationships=
 with relevant parties help to optimize the performance of their organizat=
ion. Interested parties include suppliers=2C shareholders=2C employees=2C=
 customers and government authorities.
Managing relationship between interested parties can create a collaborativ=
e environment. The act of sharing information=2C resources and expertise d=
oes not only help the organization but also promotes the success of anothe=
r party.
QMS principles form the foundation of good business practice regardless of=
 size=2C industry or sector. By maintaining and implementing them=2C organ=
izations are able to create a coherent system that contributes to efficien=
cy and effectiveness in achieving organizational objectives.

If your organization has yet to implement it=2C these 7 principles of QMS=
 are a good start!
Wish to know more about how ISO 9001 could help on your business? Click th=
is button now! (https://nexustac.com/consultancy-services/iso-9001-qms-con=
sultant-malaysia/)

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<span style=3D"font-size:11px">Top 7 things in=
 ISO 9001 that you should know</span>
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0%;-webkit-text-size-adjust: 100%;" width=3D"100%" class=3D"mcnTextContent=
Container">
                    <tbody><tr>

<h1 class=3D"null" style=3D"text-align: left;d=
isplay: block;margin: 0;padding: 0;color: #222222;font-family: Helvetica;f=
ont-size: 40px;font-style: normal;font-weight: bold;line-height: 150%;lett=
er-spacing: normal;">Top 7 Things in ISO 9001 That You Should Know&nbsp;</=
h1>

</td>
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=09=09=09=09

</td>
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            </tbody></table>
            <table class=3D"mcnCaptionRightTextContentContainer" align=3D"=
right" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"396" styl=
e=3D"border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt=
;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
                <tbody><tr>
                    <td valign=3D"top" class=3D"mcnTextContent" style=3D"t=
ext-align: left;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-=
webkit-text-size-adjust: 100%;word-break: break-word;color: #757575;font-f=
amily: Helvetica;font-size: 16px;line-height: 150%;">
                        <div style=3D"text-align: left;"><strong>Nicole Ch=
oo</strong></div>
<span style=3D"font-size:12px"><em>Nexus TAC Management Consultant</em><br=
>
<u>7 minutes read</u></span>
                    </td>
                </tr>
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        </td>
    </tr>
</tbody></table>

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</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
00%" class=3D"mcnDividerBlock" style=3D"min-width: 100%;border-collapse: c=
ollapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust:=
 100%;-webkit-text-size-adjust: 100%;table-layout: fixed !important;">
    <tbody class=3D"mcnDividerBlockOuter">
        <tr>
            <td class=3D"mcnDividerBlockInner" style=3D"min-width: 100%;pa=
dding: 5px 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-=
webkit-text-size-adjust: 100%;">
                <table class=3D"mcnDividerContent" border=3D"0" cellpaddin=
g=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"min-width: 100%;border-t=
op: 2px solid #BDCCE6;border-collapse: collapse;mso-table-lspace: 0pt;mso-=
table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100=
%;">
                    <tbody><tr>
                        <td style=3D"mso-line-height-rule: exactly;-ms-tex=
t-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
                            <span></span>
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                </tbody></table>

            </td>
        </tr>
    </tbody>
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
00%" class=3D"mcnTextBlock" style=3D"min-width: 100%;border-collapse: coll=
apse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100=
%;-webkit-text-size-adjust: 100%;">
    <tbody class=3D"mcnTextBlockOuter">
        <tr>
            <td valign=3D"top" class=3D"mcnTextBlockInner" style=3D"paddin=
g-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webki=
t-text-size-adjust: 100%;">
              =09
=09=09=09
=09=09=09=09
                <table align=3D"left" border=3D"0" cellpadding=3D"0" cells=
pacing=3D"0" style=3D"max-width: 100%;min-width: 100%;border-collapse: col=
lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
0%;-webkit-text-size-adjust: 100%;" width=3D"100%" class=3D"mcnTextContent=
Container">
                    <tbody><tr>

</td>
                    </tr>
                </tbody></table>
=09=09=09=09

<h3 class=3D"null" style=3D"text-align: center=
;display: block;margin: 0;padding: 0;color: #444444;font-family: Helvetica=
;font-size: 22px;font-style: normal;font-weight: bold;line-height: 150%;le=
tter-spacing: normal;"><strong>Is&nbsp;ISO 9001 for everyone?</strong></h3=
>

<ul>
=09<li style=3D"text-align: justify;mso-line-height-rule: exactly;-ms-text=
-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><strong>Increasing pro=
ductivity</strong></li>
=09<li style=3D"text-align: justify;mso-line-height-rule: exactly;-ms-text=
-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><strong>Reducing waste=
</strong></li>
=09<li style=3D"text-align: justify;mso-line-height-rule: exactly;-ms-text=
-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><strong>Producing qual=
ity products and services consistently</strong></li>
=09<li style=3D"text-align: justify;mso-line-height-rule: exactly;-ms-text=
-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><strong>Raising brand=
 value</strong></li>
</ul>