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Subject: ***SPAM*** IN HOUSE : 2021 : SUCCESS IN THE NEW NORMAL

--17933b8dc15a785ecba88260001b2174
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Kindly contact 012-588 2175 for more inquiry

2021 : SUCCESS IN THE NEW NORMAL=20

This program can be specially tailored and customized to meet your =
training=20
objectives

Kindly find above attached for the full brochure for this programs

We hope you find it informative and interesting and we look forward to =
seeing=20
you soon

(HRDF/SBL Claimable)

2 days In-House =
Program=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=
=A0=A0=A0=A0=A0=A0 By Alvin

=A0

INTRODUCTION:

Being a successful organization in the New Normal using NLP =
(Neuro-Linguistic=20
Programming) is the key to help you not only survive but succeed in these =
challenging=20
economic times. By using the strategies in the book Accelerating =
Corporate=20
Excellence, you have in your hands powerful behavioural tools to help the =
organization=20
achieve success=2E

=A0

OBJECTIVES:

In this program, you will learn how to:

-=A0=A0=A0=A0=A0=A0 Tackle stress at the workplace due to the economic =
downturn

-=A0=A0=A0=A0=A0=A0 Enhance your organization=92s interpersonal =
relationships to ensure smooth=20
work-flow

-=A0=A0=A0=A0=A0=A0 Overcome problems and challenges as an optimistic team

-=A0=A0=A0=A0=A0=A0 Handle stressed and difficult staff by using a more =
proactive mindset

=A0

APPROACH:

-=A0=A0=A0=A0=A0=A0 Interactive sharings by the trainer (30%),=A0 =
psychologically-stimulating=20
activities (40%),=20

-=A0=A0=A0=A0=A0=A0 group discussions (15%) and group presentations (15%)=2E

-=A0=A0=A0=A0=A0=A0 Can be conducted 100% in English, 100% in BM or a =
mixture of both=2E

=A0

Outline Of Workshop

Day 1 (9.00am - 5.00pm)

Part 1: Fundamentals of handling Stress in the New Normal

-=A0=A0=A0=A0=A0=A0 Attitudes of stress-free employees in an effective =
organization

-=A0=A0=A0=A0=A0=A0 Learn different stress-handling tools for the office

-=A0=A0=A0=A0=A0=A0 Variables and formulas to overcome stressful =
situations=20

-=A0=A0=A0=A0=A0=A0 Integrated methods to turn a stressful situation into =
a productive=20
opportunity

-=A0=A0=A0=A0=A0=A0 NLP strategies which different personalities use to =
handle stress

Interactive session, personality-tests and group discussions=2E

Strategies from Chapter 2 of Dr. Alvin=92s book

=A0

Part 2: Enhancing your Interpersonal Relationships in a post-covid =
workplace

-=A0=A0=A0=A0=A0=A0 Determine your listening skills as a colleague / =
manager

-=A0=A0=A0=A0=A0=A0 Results-driven tactics to cut down on =
misunderstandings at work=20

-=A0=A0=A0=A0=A0=A0 Traits of an effective communicator: the NLP empathic =
mindset=20

-=A0=A0=A0=A0=A0=A0 Elements of questioning that you can use to understand =
someone better

-=A0=A0=A0=A0=A0=A0 Objectives: what do you want to achieve in your =
conversation with that=20
person?

-=A0=A0=A0=A0=A0=A0 Hands-on group activities and fun role-plays

Interactive session, in-class demonstrations and group presentations=2E

Strategies from Chapter 8 of Dr. Alvin=92s book

=A0

Day 2 (9.00am - 5.00pm)

Part 3: Effective strategies in Solving Problems and New Challenges

-=A0=A0=A0=A0=A0=A0 Apply psychological strategies in finding out the root =
causes

-=A0=A0=A0=A0=A0=A0 Link the way you see a problem with the solutions you =
can think of

-=A0=A0=A0=A0=A0=A0 Validate your solutions=92 efficacy using =
mental-filter techniques

-=A0=A0=A0=A0=A0=A0 Investigate the problem from many different angles

-=A0=A0=A0=A0=A0=A0 NLP tools to solve work challenges as a team

Interactive session, case-discussions, inter-group challenges=2E

Strategies from Chapter 10 of Dr. Alvin=92s book=2E

=A0

Part 4: Advanced approaches in dealing with Difficult People

-=A0=A0=A0=A0=A0=A0 Deal with under-performing staff at the workplace

-=A0=A0=A0=A0=A0=A0 Rectify common mistakes we make when counselling =
someone

-=A0=A0=A0=A0=A0=A0 Tactics to gain someone=92s willing cooperation to =
complete a task

-=A0=A0=A0=A0=A0=A0 Encourage a stressed team-mate to open up about =
what=92s troubling him/her

-=A0=A0=A0=A0=A0=A0 Objections and how to turn an uncooperative staff into =
a productive=20
one

-=A0=A0=A0=A0=A0=A0 Hands-on NLP group activities to help the company =
survive and succeed=A0=A0=A0=20

Interactive session, role-plays, group assignment and presentation

Strategies from Chapter 9 of Dr. Alvin=92s book

=A0

Highlights: interactive lecture, group activities, personality profiling, =
role-plays,=20
partner discussions, case dissection, in-class demo, intergroup =
challenges,=20
presentations of action plans=A0

=A0

ABOUT THE FACILITATOR=20

=A0

Dr. Alvin=20

D.V.M. (UPM, 1998)

Corporate Trainer since 2001

Certified Practitioner of NLP

Certified Practitioner of Neuro-Semantics

Certified Practitioner of Hypnosis and Timelines

Diploma in Stress Management

Diploma in Psychological Counseling

President of Sunway Toastmasters (2003-2004)

Area Governor of Toastmasters (2007-2008)

Author of "How to Hypnotize your Husband"

(Gerak Budaya Publications, 2011)

Author of =93Accelerating Corporate Excellence=94

=A0

Dr. Alvin has been a full-time corporate trainer since 2001. He is a =
PSMB-certified=20
trainer (2007), a Certified Practitioner of NLP and a Certified =
Practitioner=20
of Neuro-Semantics (International Society of Neuro-Semantics, 2006). He =
holds=20
a Diploma in Stress Management (Institute of Health Care Administration =
IHCA=20
India, 2004) and a Diploma in Psychological Counseling (IHCA India, =
2002).=20
He is the author of 3 locally-published books (under Gerak Budaya =
Publications,=20
Pelanduk Publications and Southern Cross Roads Management Trainers). =
Being=20
the past Vice-President of Education (2002-2003) and President =
(2003-2004)=20
of the Sunway Toastmasters Club and also having served as an Area =
Governor=20
(2007-2008) under Toastmasters, the worldwide premier public speaking =
organization,=20
he uses this experience to make his training workshops engaging and =
uniquely=20
interesting. Dr. Alvin has also been interviewed on air over Red FM and =
Capital=20
FM, and featured in the Star. He has conducted seminars in Sabah, =
Sarawak,=20
Thailand and throughout Peninsular Malaysia.=20

=A0

Track Record

The organizations which he has trained in-house include Bank Negara =
Malaysia,=20
The Ministry of Defense, The Ministry of Health, Kementerian Luar Negeri, =
M=92sian=20
Qualifications Agency, Penang Development Corp, Majlis Perbandaran =
Seberang=20
Prai, Majlis Perbandaran Nilai, DBKL, USM, Uni Tek Petronas, Lim Kok Wing =
University,=20
MIDA, KL Airport Services, MRT Corp, Tenaga Nasional Bhd, Jabatan =
Kesihatan=20
Negeri Perak, Jabatan Kesihatan Negeri Selangor Bahagian Farmasi, Kousa, =
SAINS=20
Sarawak Information Systems, IOI Group, Knight Frank, Digi, Ericksson, =
Sony,=20
Honda, Toyota, Isuzu, Sime Darby Healthcare, Tropicana Medical Center, =
Gleneagles=20
Hospital, KPJ Hospital, Perak Community Specialist Hospital, Cheras =
Rehabilitation=20
Hospital, MyWam, TopGlove, Karex, Becton Dickinson, MyMedic, Hovid, =
Labplas=20
Jebsen & Jessen, The Securities Commission, RHB Bank, OCBC Bank, Hong =
Leong=20
Bank, Ace Jerneh, UOB Bank, Alliance Bank, HSBC, Bank Simpanan Nasional, =
Exim=20
Bank, Bangkok Bank, Pacific and Orient Insurance, Sabah Development Bank, =
Legoland,=20
Ice Holidays, JTI, Siegwerk, Jabil, Salutica Berhad, Infineon, Favelle =
Favco,=20
VS Plus, VS Industry, CISCO, Lumut Port, Maestro Swiss, Nintex, Saudi =
Food,=20
Solmax, Entegris, iLens, NS Bluescope, GS Paper, Wuhan Fiberhome, =
Sumitomo,=20
Intel, Panasonic, Dufu, Finisar, Trane, KCC Development, Dan Kaffe, HCM, =
Fibertex,=20
Encompass, Nationgate, Bose, Chuan Sin Spritzer, Sapura Kenchana, GE-PAP, =
Harvik,=20
NorseChem, Arrow, Ajiya, Mondelez, Coilcraft, Asia Roofing, PNE Micron, =
Avago,=20
All Cosmos, Taiyo, IOI AcidChem, Kossan, Teleplan, World Kitchen, OSRAM, =
Samtec,=20
Amp Corporation, Frencken Mechatronics, RK South Asia, Jutasama, Toyo =
Engineering,=20
HP Manufacturing, SKF, Robert Bosch, Circular Agency, Serba Dinamik, AGS =
Fourwinds,=20
Ark Empire, MS Elevators and many more which are not listed here.=A0=20

=A0

Approach

In our programs, we use the experiential approach involving:

30% interactive lecture

40% activities

15% group discussions

15% action-plan presentations

=A0

Programs can be conducted 100% in English, 100% in BM or in a mixture of =
both=2E

Programs mixed with conversational Cantonese are also available upon =
request=2E

=A0

Our programs may include (subject to venue and participant dynamics):=20

Selected strategies from Dr. Alvin=92s books, interactive lectures, group =
activities,=20
personality tests, role-plays, volunteer demos, partner discussions, =
behavioral=20
tools application, case dissection and analysis, out-of-hall assignments, =
inter-group=20
challenges, presentations of action plans and much more=2E

=A0=A0=A0

We hope you find it informative and interesting and we look

forward to seeing you soon=2E

Please act fast to grab your favourite training program! Please call =
012-588=20
2175

=A0

Do forward this email to all your friends and colleagues who might be =
interested=20
to attend these programs

=A0

If you would like to unsubscribe from our email list at any time, please =
simply=20
reply to the e-mail and type

Unsubscribein the subject area. We will remove your name from the list =
and=20
you will not receive any additional e-mail

=A0

Thanks

=A0

Regards

Paris Oo
Mobile No. : 012-5882175

=A0

--17933b8dc15a785ecba88260001b2174
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<body style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma, Tahoma">
<span=20
lang=3DEN-MY=20
style=3D"FONT-SIZE: 12pt; COLOR: #7030a0; mso-ansi-language: EN-MY"><font=20
face=3DCalibri>Kindly contact 012-588 2175 for more inquiry<?xml:namespace =
prefix=20
=3D "o" ns =3D "urn:schemas-microsoft-com:office:office"=20
/><o:p></o:p>
2021=20
: SUCCESS IN THE NEW NORMAL <o:p></o:p>
This=20
program can be specially tailored and customized to meet your training=20
objectives<o:p></o:p>
<font=20
size=3D3>Kindly find above attached for the full brochure for this=20
programs<o:p></o:p>
We hope=20
you find it informative and interesting and we look forward to seeing you=20
soon<o:p></o:p>
<font=20
size=3D3>(HRDF/SBL Claimable)<o:p></o:p>
<font=20
size=3D3>2 days In-House=20
Program&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;=20
By Alvin<o:p></o:p>
<o:p><font=20
size=3D3>&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
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<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>INTRODUCTION<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>Being=20
a successful organization in the New Normal using NLP (Neuro-Linguistic=20
Programming) is the key to help you not only survive but succeed in these=20
challenging economic times. By using the strategies in the book =
Accelerating=20
Corporate Excellence, you have in your hands powerful behavioural tools to =
help=20
the organization achieve success.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'><o:p><span=20
style=3D"TEXT-DECORATION: none">&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>OBJECTIVES:<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'><o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>In=20
this program, you will learn how to:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Tackle=20
stress at the workplace due to the economic downturn<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Enhance=20
your organization=92s interpersonal relationships to ensure smooth=20
work-flow<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Overcome=20
problems and challenges as an optimistic team<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Handle=20
stressed and difficult staff by using a more proactive=20
mindset<o:p></o:p>
<o:p><span=20
style=3D"TEXT-DECORATION: none">&nbsp;</o:p>
APPROACH:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Interactive=20
sharings by the trainer (30%),&nbsp; psychologically-stimulating =
activities=20
(40%), <o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
group=20
discussions (15%) and group presentations (15%).<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Can=20
be conducted 100% in English, 100% in BM or a mixture of=20
both.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
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<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
BACKGROUND: white; COLOR: black; LINE-HEIGHT: 115%; mso-ansi-language: =
EN-MY'>Outline=20
Of Workshop<o:p></o:p>
<div align=3Dcenter>
<table class=3DMsoNormalTable=20
style=3D"BORDER-COLLAPSE: collapse; mso-yfti-tbllook: 1184; =
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ideograph-numeric"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'>Day =
1=20
 (9.00am - 5.00pm)<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Part=20
 1: Fundamentals of handling Stress in the New =
Normal<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Attitudes=20
 of stress-free employees in an effective organization<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Learn=20
 different stress-handling tools for the office<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Variables=20
 and formulas to overcome stressful situations <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Integrated=20
 methods to turn a stressful situation into a productive=20
 opportunity<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>NLP=20
 strategies which different personalities use to handle =
stress<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>Interactive=20
 session, personality-tests and group =
discussions.<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>Strategies=20
 from Chapter 2 of Dr. Alvin=92s book<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>&nbsp;<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Part=20
 2: Enhancing your Interpersonal Relationships in a post-covid=20
 workplace<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Determine=20
 your listening skills as a colleague / manager<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Results-driven=20
 tactics to cut down on misunderstandings at work <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Traits=20
 of an effective communicator: the NLP empathic mindset <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Elements=20
 of questioning that you can use to understand someone =
better<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Objectives:=20
 what do you want to achieve in your conversation with that=20
 person?<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Hands-on=20
 group activities and fun role-plays<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>Interactive=20
 session, in-class demonstrations and group =
presentations.<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>Strategies=20
 from Chapter 8 of Dr. Alvin=92s book<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>&nbsp;<span=20
 style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 115%"><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 105%'><o:p>&nbsp;</o:p></td>
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 88.5pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 286.4pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: =
5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: =
transparent"=20
 vAlign=3Dtop width=3D382>
 <p=20
 style=3D"TEXT-ALIGN: justify; MARGIN-LEFT: 19.7pt; LINE-HEIGHT: =
12pt; TEXT-AUTOSPACE: ideograph-numeric; TEXT-INDENT: =
-19.7pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'>Day =
2=20
 (9.00am - 5.00pm)<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Part=20
 3: Effective strategies in Solving Problems and New=20
 Challenges<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Apply=20
 psychological strategies in finding out the root causes<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Link=20
 the way you see a problem with the solutions you can think =
of<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Validate=20
 your solutions=92 efficacy using mental-filter =
techniques<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Investigate=20
 the problem from many different angles<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>NLP=20
 tools to solve work challenges as a team<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>Interactive=20
 session, case-discussions, inter-group challenges.<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>Strategies=20
 from Chapter 10 of Dr. Alvin=92s book.<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>&nbsp;<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Part=20
 4: Advanced approaches in dealing with Difficult =
People<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Deal=20
 with under-performing staff at the workplace<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Rectify=20
 common mistakes we make when counselling someone<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Tactics=20
 to gain someone=92s willing cooperation to complete a =
task<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Encourage=20
 a stressed team-mate to open up about what=92s troubling =
him/her<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Objections=20
 and how to turn an uncooperative staff into a productive =
one<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Hands-on=20
 NLP group activities to help the company survive and=20
 succeed&nbsp;&nbsp;&nbsp; <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>Interactive=20
 session, role-plays, group assignment and=20
 presentation<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>Strategies=20
 from Chapter 9 of Dr. Alvin=92s book<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>&nbsp;<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 125%'>Highlights:=20
 interactive lecture, group activities, personality profiling, =
role-plays,=20
 partner discussions, case dissection, in-class demo, intergroup=20
 challenges, presentations of action plans<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p></td></tr></table></div>
<span=20
lang=3DEN-MY=20
style=3D"BACKGROUND: white; COLOR: black; mso-ansi-language: =
EN-MY"><o:p><font=20
size=3D3 face=3D"Times New Roman">&nbsp;</o:p>
<font=20
size=3D3>ABOUT =
THE=20
FACILITATOR <o:p></o:p>
<span=20
lang=3DEN-MY style=3D"BACKGROUND: white; mso-ansi-language: =
EN-MY"><o:p>&nbsp;</o:p>
<font=20
face=3D"Times New Roman">Dr. =
Alvin=20
<o:p></o:p>
D.V.M.=20
(UPM, 1998)<o:p></o:p>
Corporate=20
Trainer since 2001<o:p></o:p>
Certified=20
Practitioner of NLP<o:p></o:p>
Certified=20
Practitioner of Neuro-Semantics<o:p></o:p>
Certified=20
Practitioner of Hypnosis and Timelines<o:p></o:p>
Diploma=20
in Stress Management<o:p></o:p>
Diploma=20
in Psychological Counseling<o:p></o:p>
President=20
of Sunway Toastmasters (2003-2004)<o:p></o:p>
Area=20
Governor of Toastmasters (2007-2008)<o:p></o:p>
Author=20
of "How to Hypnotize your Husband"<o:p></o:p>
(Gerak=20
Budaya Publications, 2011)<o:p></o:p>
Author=20
of =93Accelerating Corporate Excellence=94<o:p></o:p>
<o:p>&nbsp;</o:p>
Dr.=20
Alvin has been a full-time corporate trainer since 2001. He is a =
PSMB-certified=20
trainer (2007), a Certified Practitioner of NLP and a Certified =
Practitioner of=20
Neuro-Semantics (International Society of Neuro-Semantics, 2006). He holds =
a=20
Diploma in Stress Management (Institute of Health Care Administration =
IHCA=20
India, 2004) and a Diploma in Psychological Counseling (IHCA India, 2002). =
He is=20
the author of 3 locally-published books (under Gerak Budaya Publications,=20
Pelanduk Publications and Southern Cross Roads Management Trainers). Being =
the=20
past Vice-President of Education (2002-2003) and President (2003-2004) of =
the=20
Sunway Toastmasters Club and also having served as an Area Governor =
(2007-2008)=20
under Toastmasters, the worldwide premier public speaking organization, he =
uses=20
this experience to make his training workshops engaging and uniquely=20
interesting. Dr. Alvin has also been interviewed on air over Red FM and =
Capital=20
FM, and featured in the Star. He has conducted seminars in Sabah, =
Sarawak,=20
Thailand and throughout Peninsular Malaysia. <o:p></o:p>
&nbsp;<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'><o:p></o:p>
Track=20
Record<o:p></o:p>
The=20
organizations which he has trained in-house include Bank Negara Malaysia, =
The=20
Ministry of Defense, The Ministry of Health, Kementerian Luar Negeri, =
M=92sian=20
Qualifications Agency, Penang Development Corp, Majlis Perbandaran =
Seberang=20
Prai, Majlis Perbandaran Nilai, DBKL, USM, Uni Tek Petronas, Lim Kok Wing=20
University, MIDA, KL Airport Services, MRT Corp, Tenaga Nasional Bhd, =
Jabatan=20
Kesihatan Negeri Perak, Jabatan Kesihatan Negeri Selangor Bahagian =
Farmasi,=20
Kousa, SAINS Sarawak Information Systems, IOI Group, Knight Frank, Digi,=20
Ericksson, Sony, Honda, Toyota, Isuzu, Sime Darby Healthcare, Tropicana =
Medical=20
Center, Gleneagles Hospital, KPJ Hospital, Perak Community Specialist =
Hospital,=20
Cheras Rehabilitation Hospital, MyWam, TopGlove, Karex, Becton Dickinson,=20
MyMedic, Hovid, Labplas Jebsen &amp; Jessen, The Securities Commission, =
RHB=20
Bank, OCBC Bank, Hong Leong Bank, Ace Jerneh, UOB Bank, Alliance Bank, =
HSBC,=20
Bank Simpanan Nasional, Exim Bank, Bangkok Bank, Pacific and Orient =
Insurance,=20
Sabah Development Bank, Legoland, Ice Holidays, JTI, Siegwerk, Jabil, =
Salutica=20
Berhad, Infineon, Favelle Favco, VS Plus, VS Industry, CISCO, Lumut Port,=20
Maestro Swiss, Nintex, Saudi Food, Solmax, Entegris, iLens, NS Bluescope, =
GS=20
Paper, Wuhan Fiberhome, Sumitomo, Intel, Panasonic, Dufu, Finisar, Trane, =
KCC=20
Development, Dan Kaffe, HCM, Fibertex, Encompass, Nationgate, Bose, Chuan =
Sin=20
Spritzer, Sapura Kenchana, GE-PAP, Harvik, NorseChem, Arrow, Ajiya, =
Mondelez,=20
Coilcraft, Asia Roofing, PNE Micron, Avago, All Cosmos, Taiyo, IOI =
AcidChem,=20
Kossan, Teleplan, World Kitchen, OSRAM, Samtec, Amp Corporation, Frencken=20
Mechatronics, RK South Asia, Jutasama, Toyo Engineering, HP Manufacturing, =
SKF,=20
Robert Bosch, Circular Agency, Serba Dinamik, AGS Fourwinds, Ark Empire, =
MS=20
Elevators and many more which are not listed here.&nbsp; <o:p></o:p>
&nbsp;<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'><o:p></o:p>
Approach<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'><o:p></o:p>
In=20
our programs, we use the experiential approach involving:<o:p></o:p>
30%=20
interactive lecture<o:p></o:p>
40%=20
activities<o:p></o:p>
15%=20
group discussions<o:p></o:p>
15%=20
action-plan presentations<o:p></o:p>
<o:p>&nbsp;</o:p>
Programs=20
can be conducted 100% in English, 100% in BM or in a mixture of=20
both.<o:p></o:p>
Programs=20
mixed with conversational Cantonese are also available upon=20
request.<o:p></o:p>
<o:p>&nbsp;</o:p>
Our=20
programs may include (subject to venue and participant dynamics):=20
<o:p></o:p>
Selected=20
strategies from Dr. Alvin=92s books, interactive lectures, group =
activities,=20
personality tests, role-plays, volunteer demos, partner discussions, =
behavioral=20
tools application, case dissection and analysis, out-of-hall assignments,=20
inter-group challenges, presentations of action plans and much=20
more.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D"FONT-SIZE: 10pt; COLOR: black; LINE-HEIGHT: 115%; =
mso-ansi-language: EN-MY"><font=20
face=3DCalibri>&nbsp;&nbsp;&nbsp;
<font=20
size=3D3>We hope you find it informative and interesting and we=20
look<o:p></o:p>
<font=20
size=3D3>forward to seeing you soon.<o:p></o:p>
<font=20
size=3D3>Please act fast to grab your favourite training program! =
Please call=20
012-588 2175<o:p></o:p>
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Oo<span=20
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012-588<span=20
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