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Delivery-date: Tue, 12 Jan 2021 08:18:01 +0800
Date: Tue, 12 Jan 2021 08:17:17 +0800
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Subject: English: Email & Communication)
From: Jan 2021 courses <adam@relaycss.com>
To: <hans@saraya.com.my>
Message-Id: <112817.MLHEMNXH@relaycss.com>
Reply-To: comsystem@comsystemsolutions.com
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COMSYSTEM SOLUTIONS SDN BHD 


a Two Days Virtual Training



"7 hours of Interactive&nbsp;Online&nbsp;Session" 

Email &amp; Business Writin=
g



3-4th February</=
span>
2021 , 9=2E00am to 12=2E30pm (Both Days) 

<span style=3D"font-size:10=2E0pt;font-family:&quot;Calibri&quot;,sans-serif;=

color:#222222">SBL/ HRDF Claimable 
&nbsp;



[Join from your home / office by Virtual Classroom Training]</td=
>
</tr>
<tr style=3D"height: 45=2E7pt">
<td width=3D"382" valign=3D"top" style=3D"width: 286=2E25pt; height: 45=2E7pt; =
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adding-right: 5=2E4pt; padding-top: 0cm; padding-bottom: 0cm; background:">

INTRODUCTION</=
p>


When information needs to be disseminated quickly, there's no better way
than by email=2E Unfortunately, with the benefit of speed come some
problems that aren't always predictable unless employees are forewarned=2E
This email etiquette training course is designed to help employees know
the appropriate use of the Internet while at work as well as behaviors
they must vigorously avoid&nbsp;
&nbsp;

OBJECTIVES=

=B7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;

Participants will learn about:
<ul>
<li>

Explain instances
when sending email is necessary and appropriate=2E</li>
<li>

Identify occasions
when sending or retrieving email is unacceptable=2E</li>
<li>

Understand items
they should never send electronically from their workplace=2E</=
li>
<li>

Create an email
subject line that accurately describes the content of the message=2E</=
font></li>
<li>

Consider the visual
components that enhance an email message and make for easy reading=2E<=
/font></li>
<li>

Determine who
should and should not receive copies of emails=2E</li>
<li>

Know what to do
when emails misfire and reach the wrong people</li>
<li>

Develop a personal
action plan to improve their email skills at work=2E</li>
</ul>

LEARNING OUTCOMES<=
/b>

At the end of this programme, participant will have gained the=

following knowledge and learning and be able to:

Effectively write a good and proper emails=2E

&nbsp;=

METHODOLOGY</p=
>

Online remote learning - virtual classroom


&nbsp;

Course Fee:</p=
>

RM 500 nett per person for 2 da=
ys
(7 Hours)

(SBL/HRDF Claimable)=


(inclusive 6% SST &amp; Soft Copy Training Materials )<=
/p>

&nbsp;&nbsp;
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padding:0cm 5=2E4pt 0cm 5=2E4pt;height:1=2E55pt">



<a target=3D"_blank" data-saferedirecturl=3D"https://www=2Egoogle=2Ecom/url?q=
=3Dhttps://drive=2Egoogle=2Ecom/file/d/1Uvqkz4ZlLvkHFPkzVYGdLf3rfSYMojPD/view?u=
sp%3Dsharing&amp;source=3Dgmail&amp;ust=3D1608204998898000&amp;usg=3DAFQjCN=
FVH-KDYLNXHKxHmWqOk_G3qG-BaQ" style=3D"color: blue; text-decoration: underl=
ine; text-underline: single" href=3D"https://drive=2Egoogle=2Ecom/file/d/1Uvqkz=
4ZlLvkHFPkzVYGdLf3rfSYMojPD/view?usp=3Dsharing">
Register</a></td>
</tr>
</table>

&nbsp;=

&nbsp;=

&nbsp;<=
span style=3D"font-family: Calibri,sans-serif">Please
email to <a href=3D"mailto:comsystem@comsystemsolutions=2Ecom">
comsystem@comsystemsolutions=2Ecom</a> for detailed brochure and
registration form</td>
<td width=3D"427" valign=3D"top" style=3D"width: 319=2E9pt; height: 45=2E7pt; b=
order-left: medium none; border-right: 1=2E0pt solid windowtext; border-top: =
medium none; border-bottom: medium none; padding-left: 5=2E4pt; padding-right=
: 5=2E4pt; padding-top: 0cm; padding-bottom: 0cm; background:">


Course Content

MODULE 1: SENDING=

EMAILS
<blockquote>

When email should
be sent 
Email, Mail groups &amp; you 
What to consider before an email is sent
</blockquote>

&nbsp;=


MODULE 2: MATTERS=
 OF
FORMATTING
<blockquote>

&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;
=B7&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
How
to Write an Attractive Subject Line 
=B7&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

Sculpt the body (precise writing) 
=B7&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

Salutation (Sample of greetings) 
=B7&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
List
&amp; bullets (Proper sentence construction)=B7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;

Paragraph 
=B7&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

Attachments (How to write emails with attachments) 
=B7&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Tone,
Punctuation &amp; Correct Word 
=B7&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

Abbreviation &amp; Long Messages
</blockquote>

&nbsp;&nbsp;<=
/font>

MODULE 3: PLANNIN=
G
YOUR EMAIL
<blockquote>
<ul>
<li>

&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;
Learning to write online</li>
<li>

&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;
Managing Emails</li>
<li>

&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;
CC &amp; BCC</li>
<li>

&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;
Email Signature - Samples</li>
</ul>
</blockquote>

&nbsp;=


MODULE 4: HOW TO =
SAY
IT (PROPER EMAIL CONSTRUCTION SAMPLES WILL BE TAUGHT)=

<ul>
<li>

How to Write an
Engaging Introduction</li>
<li>
<p class=3D"MsoListParagraphCxSpMiddle" style=3D"text-indent: -18=2E0pt; line=
-height: normal; text-autospace: none; margin-left: 72=2E0pt; margin-right: 0=
cm; margin-top: 0cm; margin-bottom: =2E0001pt">
How to Write
Convincing Body</li>
<li>
<p class=3D"MsoListParagraphCxSpMiddle" style=3D"text-indent: -18=2E0pt; line=
-height: normal; text-autospace: none; margin-left: 72=2E0pt; margin-right: 0=
cm; margin-top: 0cm; margin-bottom: =2E0001pt">
How to Write Strong
Conclusion 
Formal Language 
Delivering Bad News 
Avoid Surprises 
Formal Language 
Delivering Bad News 
Avoid Surprises</li>
</ul>

&nbsp;=


MODULE 5: QUESTIO=
NS
OF ENGLISH
<blockquote>
<ul>
<li>


&nbsp;&nbsp;&nbsp;&nbsp; 
Grammar</li>
<li>


&nbsp;&nbsp;&nbsp;&nbsp; 
Preposition</=
font></li>
<li>


&nbsp;&nbsp;&nbsp; 
&nbsp;Common Mistakes</li>
<li>


&nbsp;&nbsp;&nbsp; 
&nbsp;Active &amp; Passive Sentences</li=
>
<li>


&nbsp;&nbsp;&nbsp;&nbsp; 
Useful English</li>
</ul>
</blockquote>

=B7<sp=
an style=3D"font-style: normal; font-variant: normal; font-weight: normal; =
font-family: Calibri" lang=3D"EN-US">&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;
&nb=
sp;

MODULE 6: BUSINES=
S
EMAIL

=2E Business Email of
Purchasing

=2E Business Email of
Enquiry

=2E Business Email of
Application

=2E Business Email of
Complaint

=2E Business Email of
Apologize

=2E Business Email of
Appreciation

=2E Business Testimoni=
al

=2E Business Email of
Confirmation

=2E Business Email of
Invitation

=2E Business Email of
Payment Friendly Reminder

=2E Business Email of
Making an Appointment

=2E Business Email of
Acknowledge Receipt

=2E Business Email for=

Follow up

&nbsp;=


MODULE 7: LEGAL
POINTS
<blockquote>
<ul>
<li>


&nbsp;<spa=
n lang=3D"EN-US">Legal
Issues</li>
<li>

SPAM &amp; Phishing<=
/span></li>
</ul>
</blockquote>

=B7<sp=
an style=3D"font-style: normal; font-variant: normal; font-weight: normal; =
font-family: Calibri" lang=3D"EN-US">&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;=


MODULE 8: BUSINES=
S
WRITING
<blockquote>
<ul>
<li>

Technical &amp;
Workplace Writing</li>
<li>

Business Memo=
</li>
<li>


Simplified Language</li>
<li>


Systematic Preparation/Planning 

Structure
=

=2E&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;


considering the context 
&nbsp;</li>
</ul>
</blockquote>


&nbsp;</td>
</tr>
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order-left: 1=2E0pt solid windowtext; border-right: 1=2E0pt solid windowtext; b=
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: 5=2E4pt; padding-right: 5=2E4pt; padding-top: 0cm; padding-bottom: 0cm; backg=
round:">


&nbsp;</td>
<td width=3D"427" valign=3D"top" style=3D"width: 319=2E9pt; height: 4=2E0pt; bo=
rder-left: medium none; border-right: 1=2E0pt solid windowtext; border-top: m=
edium none; border-bottom: 1=2E0pt solid windowtext; padding-left: 5=2E4pt; pad=
ding-right: 5=2E4pt; padding-top: 0cm; padding-bottom: 0cm; background:">

&nbsp;</td=
>
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tial; word-spacing: 0px; background: white">

&nbsp;
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<tr>
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wtext 1=2E0pt;
padding:0cm 5=2E4pt 0cm 5=2E4pt">
<blockquote>
=

PROFESSIONAL ENGLISH COMMUNICATION &amp;&nbsp; WRITING (RM10000)=

=

TOTAL OF 20 HOURS
(CLASS CAN BE CUSTOMIZED TO 2 HOURS PER WEEK)
=
&nbsp;
=

For
module and proposal contact us at comsystsm@comsystemsolutions=2Ecom</=
b>
</blockquote>
&nbsp;</td>
</tr>
</table>
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tial; background-size: initial; background-origin: initial; background-clip=
: initial; word-spacing: 0px; background: white">
&nbsp;
<p class=3D"MsoNormal" style=3D"line-height: 12=2E0pt; widows: 2; orphans: 2;=
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tial; background-size: initial; background-origin: initial; background-clip=
: initial; word-spacing: 0px; background: white">
ELENA
<p class=3D"MsoNormal" style=3D"line-height: 12=2E0pt; widows: 2; orphans: 2;=
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tial; background-size: initial; background-origin: initial; background-clip=
: initial; word-spacing: 0px; background: white">
COMSYSTEM=

SOLUTIONS SDN BHD
<p class=3D"MsoNormal" style=3D"line-height: 12=2E0pt; widows: 2; orphans: 2;=
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tial; background-size: initial; background-origin: initial; background-clip=
: initial; word-spacing: 0px; background: white">
03-22014622
<p class=3D"MsoNormal" style=3D"line-height: 12=2E0pt; widows: 2; orphans: 2;=
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roke-width: 0px; text-decoration-style: initial; text-decoration-color: ini=
tial; background-size: initial; background-origin: initial; background-clip=
: initial; word-spacing: 0px; background: white">
0126290703
<p class=3D"MsoNormal" style=3D"line-height: 12=2E0pt; widows: 2; orphans: 2;=
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roke-width: 0px; text-decoration-style: initial; text-decoration-color: ini=
tial; background-size: initial; background-origin: initial; background-clip=
: initial; word-spacing: 0px; background: white">
Email: comsys=
tem@comsystemsolutions=2Ecom 


 


Anti-SPAM&nbsp;Policy&nbsp;Disclaimer: Mail cannot be considered spam as lo=
ng as we
include contact information and a remove link for removal from this mailing=

list=2E If this e-mail is unsolicited, please accept our apologies=2E Further
transmissions to you by the sender may be stopped at NO COST to you=2E&nbsp;<=
/span> 


If a link doesn't support on your machine please send Remove on the subject=
 line
and email to same email you received=2E&nbsp;

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