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Subject: ***SPAM*** =?windows-1252?Q?LIVE_ONLINE_PROGRAM-Digital_Social_Selling_Masterclass_2021_(22_to_25_Feb_2021)?=

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Kindly contact 012-588 2175 for more inquiry

or email to paris@otc.com.my

=A0

LIVE ONLINE PROGRAM

Digital Social Selling Masterclass 2021

Venue : Online Training (Via Zoom)=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0(HRDF/SBL =
Claimable)

Date =A0: 22 Feb2021 (Mon)=A0 |=A0 9am - =
1pm=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 By =
Angeline

Da=A0 : 23 Feb 2021 (Tue)=A0=A0 | 9am - 1pm=A0=A0=A0=A0=A0=A0=A0=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0By Angeline

D a=A0 t: 24 Feb2021 (Wed)=A0 |=A0 9am - 1pm=A0=A0=A0=A0=A0=A0=A0=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0By Angeline

Dat=A0 : 25 Feb2021 (Thu)=A0=A0 |=A0 9am - 1pm=A0=A0=A0=A0=A0=A0=A0=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0By Angeline

=A0

What Skill will you Learn:

After completing the digital and social selling training program, you =
will=20
be able to:

-=A0=A0=A0=A0=A0=A0 Leverage advanced digital tools and methods in the =
sales cycle and=20
acquire more relevant leads

-=A0=A0=A0=A0=A0=A0 Understand the importance of personalized, quality =
content

-=A0=A0=A0=A0=A0=A0 Develop a fully integrated selling strategy

-=A0=A0=A0=A0=A0=A0 Enhance your social presence to influence buyer =
decisions

-=A0=A0=A0=A0=A0=A0 Use social selling tools to increase online sales =
conversions

-=A0=A0=A0=A0=A0=A0 Build stronger customer engagement and shorten the =
sales cycle

-=A0=A0=A0=A0=A0=A0 Utilize CRM and sales intelligence tools to boost =
customer loyalty=20
and retention

=A0

Outline Of Workshop

=A0

Module 1 :

What is digital=A0 social selling

-=A0=A0=A0=A0=A0=A0 How the buying journey has taken a whole new, faster =
and more amazing=20
route within the past ten years=20

-=A0=A0=A0=A0=A0=A0 Selling potential in markets you have yet to tap.=20

-=A0=A0=A0=A0=A0=A0 Learn how the social networks function as giant and =
powerful collective=20
minds which need to hum with your message and=A0influence, and=20

-=A0=A0=A0=A0=A0=A0 How online, the personal brand is king=2E

-=A0=A0=A0=A0=A0=A0 How to integrate digital sales tools

=A0

Module 2 :

Exploring social selling=20

-=A0=A0=A0=A0=A0=A0 What makes a successful digital business=20

-=A0=A0=A0=A0=A0=A0 The difference between digital selling and social =
selling=20

-=A0=A0=A0=A0=A0=A0 The importance of digital sales tools=20

-=A0=A0=A0=A0=A0=A0 Stages of the sale and how ROI tots up (nicely) in =
this dynamic new=20
world.=20

=A0

Module 3 :

Developing Digital Selling Credibility

-=A0=A0=A0=A0=A0=A0 Importance of Developing a Strong Social Media Profile

-=A0=A0=A0=A0=A0=A0 Advantages of Building a Personal Brand

-=A0=A0=A0=A0=A0=A0 Building a Strong Personal Brand

-=A0=A0=A0=A0=A0=A0 Enhancing Social Credibility

-=A0=A0=A0=A0=A0=A0 Managing Your Social Platforms=20

=A0

Module 4 :

The Art of Targeting

-=A0=A0=A0=A0=A0=A0 Defining the Buyer Journey

-=A0=A0=A0=A0=A0=A0 Introduction to Digital Buyer Profiles

-=A0=A0=A0=A0=A0=A0 Honing Your Target Buyer Personas

-=A0=A0=A0=A0=A0=A0 The Value of Sales Intelligence

-=A0=A0=A0=A0=A0=A0 Sales Intelligence Tools and How to Use Them

-=A0=A0=A0=A0=A0=A0=A0 Researching Market Trends

=A0

Module 5 :

Turning Digital Connections into Sales Conversations

-=A0=A0=A0=A0=A0=A0 CRM and Marketing Automation and Their Value in =
Digital Selling

-=A0=A0=A0=A0=A0=A0 The Importance of A Digital Sales Hub

-=A0=A0=A0=A0=A0=A0 Measuring Buyer Engagement

-=A0=A0=A0=A0=A0=A0 Introduction to Digital Selling Tools

-=A0=A0=A0=A0=A0=A0 Converting Prospects into Customer

=A0

Module 6 :

Building Sales Engagement Through Content Marketing

-=A0=A0=A0=A0=A0=A0 Creating Persona-specific Content and=A0 Delivering It

-=A0=A0=A0=A0=A0=A0 Establishing Thought Leadership

-=A0=A0=A0=A0=A0=A0 Setting Up Your Content Creation Calendar

-=A0=A0=A0=A0=A0=A0 Creating a Multi-channel Campaign

=A0

Module 7 :

Developing an Integrated Digital Selling Strategy

-=A0=A0=A0=A0=A0=A0 Optimizing Your Campaign Calendar

-=A0=A0=A0=A0=A0=A0 Tailoring Your Message to Suit the Buyer Persona

-=A0=A0=A0=A0=A0=A0 How to Engage with Buyer Personas to Drive Sales

-=A0=A0=A0=A0=A0=A0 Managing Your Digital Sales Campaigns

=A0

Module 8 :

Digital Selling Beyond Customer Acquisition

-=A0=A0=A0=A0=A0=A0 Importance of Developing Customer Relationships

-=A0=A0=A0=A0=A0=A0 Using Digital Selling to Aid Customer=A0 Expansion

-=A0=A0=A0=A0=A0=A0 Handling Negative Customer Experiences

-=A0=A0=A0=A0=A0=A0=A0 The Future of Social and Digital Selling

=A0

** Digital Certificate of attendance will be awarded for those who =
completed=20
the course

=A0

ABOUT THE FACILITATOR=20

Angeline=20

Bachelor of Software Engineering (Hons), University of Staffordshire
Certified Ethical Hacker (CEH)
Computer Hacking Forensic Investigator (CHFI)

=A0

Angeline is an experienced specialist in professional development and =
digital=20
marketing. She has been spearheading a global development company, =
primarily=20
the management consulting wing specializing in providing world class =
professional=20
development, human capital development and social media marketing =
solutions.=20
She was involved with ensuring progressive growth of the business through =
management=20
of its Advisory functions. Currently she is the CEO of a digital =
marketing=20
firm in Malaysia=2E

Her everyday role entails; strategic planning, managing and leading teams =
in=20
diverse roles, sales/marketing/ advisory/ operations management, digital =
marketing,=20
market expansion strategies, business development initiatives, =
competitive=20
& market intelligence, determining pricing strategies and control and =
monitoring=20
of budget/spend of products under the portfolio.=20

Her unique interpretation of online business allows her to travel the =
globe=20
as a speaker, trainer and consultant, working with multiple organisations=2E

(HRDF/SBL Claimable)

=A0

=A0EARLY BIRD Fee=A0  =20

NORMAL FEE=A0

Registration before

10Feb 2021  =20

RM 890.00/pax  =20

Registration after

10Feb 2021  =20

RM 940.00/pax

Group Registration: Register 3 participants from the same organization, =
the=20
4th participant is FREE.=20
(Buy 3 Get 1 Free) if Register before 10 Feb 2021.. Please act fast to =
grab=20
your favourite training program!
        =20

=A0

Kindly find above attached for the full brochure for this programs=2E

We hope you find it informative and interesting and we look

forward to seeing you soon=2E

Please act fast to grab your favorite training program! Pleasecall =
012-588=20
2175

or email to paris@otc.com.my

=A0

Do forward this email to all your friends and colleagues who might be =
interested=20
to attend these programs

=A0

Our Upcoming Training Programs (Please feel free to contact me if you =
want=20
to request the brochure)

No.  =20

Training Date / Time  =20

Program Title (LIVE ONLINE TRAINING) - Via ZOOM ONLINE  =20

Trainer

1  =20

Session 1: 12 Jan 2021 (Tue) | 9am - 12.30pm=20
Session 2: 13 Jan 2021 (Wed) | 9am - 12.30pm=20
Session 3: 14 Jan 2021 (Thu) | 9am - 12.30pm=20
Session 4: 15 Jan 2021 (Fri)=A0=A0 | 9am - 12.30pm   =20

Measurement and Calibration System  =20

Nadhra

2  =20

Understanding Incoterms 2020 for International and Domestic Trade  =20

SH Yeo

3  =20

Session 1: 18 Jan 2021 (Mon) | 9am - 1pm=20
Session 2: 19 Jan 2021 (Tue) | 9am - 1pm=20
Session 3: 20 Jan 2021 (Wed) | 9am - 1pm=20
Session 4: 21 Jan 2021 (Thu)=A0=A0 | 9am - 1pm   =20

Content Marketing and Designing  =20

Angeline

4  =20

Session 1: 18 Jan 2021 (Mon) | 9am - 1pm=20
Session 2: 19 Jan 2021 (Tue) | 9am - 1pm=20
Session 3: 20 Jan 2021 (Wed) | 9am - 1pm=20
Session 4: 21 Jan 2021 (Thu)=A0=A0 | 9am - 1pm   =20

Anti-Bribery and Corruption - S. 17A Corporate Liability Perspective  =20

Suresh

5  =20

Session 1: 19 Jan 2021 (Tue) | 9am - 12.30pm=20
Session 2: 20 Jan 2021 (Wed) | 9am - 12.30pm=20
Session 3: 21 Jan 2021 (Thu) | 9am - 12.30pm=20
Session 4: 22 Jan 2021 (Fri)=A0=A0 | 9am - 12.30pm   =20

Hr Management Post Mco & Virtual Domestic Inquiry   =20

Mathy

6  =20

Understanding Rule of Trade, Letter of Credit, Documentary collection and =
Bank=20
Guarantee and How To Mitigate the Risk=A0   =20

SH Yeo

7  =20

Session 1: 25 Jan 2021 (Mon) | 9am - 5pm=20
Session 2: 26 Jan 2021 (Tue) | 9am - 5pm   =20

Microsoft Project Professional  =20

Siti

8  =20

Session 1: 1 Feb 2021 (Mon) | 9am - 12.30pm=20
Session 2: 2 Feb 2021 (Tue)=A0 | 9am - 12.30pm=20
Session 3: 3 Feb 2021 (Wed) | 9am - 12.30pm=20
Session 4: 4 Feb 2021 (Thu)=A0 | 9am - 12.30pm   =20

Understanding Calibration Certificate   =20

Nadhra

9  =20

Session 1: 1 Feb 2021 (Mon) | 9am - 5pm=20
Session 2: 2 Feb 2021 (Tue) | 9am - 5pm   =20

Cost Of Poor Quality (COPQ)  =20

Irman

10  =20

Session 1: 2 Feb 2021 (Tue) | 9am - 1pm=20
Session 2: 3 Feb 2021 (Wed)=A0 | 9am - 1pm=20
Session 3: 4 Feb 2021 (Thu) | 9am - 1pm=20
Session 4: 5 Feb 2021 (Fri)=A0 | 9am - 1pm   =20

Social Media Marketing and Branding Development  =20

Angeline

11  =20

Session 1: 3 Feb 2021 (Wed) | 9am - 5pm=20
Session 2: 4 Feb 2021 (Thu) | 9am - 5pm   =20

Geometric Dimensioning And Tolerancing (GD&T)  =20

Selvaraj

12  =20

Session 1: 22 Feb 2021 (Mon) | 9am - 1pm=20
Session 2: 23 Feb 2021 (Tue) | 9am - 1pm
Session 3: 24 Feb 2021 (Mon) | 9am - 1pm=20
Session 4: 25 Feb 2021 (Thu) | 9am - 1pm  =20

Anti-Bribery and Corruption - S. 17A Corporate Liability Perspective  =20

Suresh

13  =20

Session 1: 22 Feb 2021 (Mon) | 9am - 1pm=20
Session 2: 23 Feb 2021 (Tue) | 9am - 1pm
Session 3: 24 Feb 2021 (Mon) | 9am - 1pm=20
Session 4: 25 Feb 2021 (Thu) | 9am - 1pm  =20

Digital Social Selling Masterclass 2020  =20

Angeline

14  =20

Session 1: 22 Feb 2021 (Mon) | 9am - 5pm=20
Session 2: 23 Feb 2021 (Tue) | 9am - 5pm   =20

Useful Excel Formulas and Functions  =20

Siti

15  =20

Session 1: 24 Feb 2021 (Wed) | 9am - 5pm=20
Session 2: 25 Feb 2021 (Thu) | 9am - 5pm   =20

Root Cause Analysis (RCA)   =20

Irman

16  =20

Session 1: 1 Mar 2021 (Mon) | 9am - 1pm=20
Session 2: 2 Mar 2021 (Tue)=A0 | 9am - 1pm=20
Session 3: 3 Mar 2021 (Wed) | 9am - 1pm=20
Session 4: 4 Mar 2021 (Thu)=A0 | 9am - 1pm   =20

Digital Marketing and Social Media Marketing (SMM) Masterclass  =20

Angeline

17  =20

Session 1: 8 Mar 2021 (Mon) | 9am - 5pm=20
Session 2: 9 Mar 2021 (Tue) | 9am - 5pm   =20

Data Analysis And Interactive Dashboard Reporting In Excel  =20

Shabenah

=A0

If you would like to unsubscribe from our email list at any time, please =
simply=20
reply to the e-mail and type=20

Unsubscribein the subject area. We will remove your name from the list =
and=20
you will not receive any additional e-mail

=A0

Thanks

=A0

Regards

Paris Oo

OTC Training Centre Sdn Bhd
Mobile No. : 012-5882175

Email address: paris@otc.com.my

website:www.otc.com.my

Facebook: www.facebook.com/otcmalaysia

Linkedin =
:https://www.linkedin.com/in/otc-training-centre-sdn-bhd-5311a317a/

Instagram : otctrainingcentre_001

=93Be sure to follow my LinkedIn, Facebook and instagram page, where I =
share=20
breaking news and information=94

We Believe in connecting Knowledge...both for your People & Industry

=A0

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contact 012-588 2175 for more inquiry<?xml:namespace=20
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/><o:p></o:p>
or=20
email to <a><font=20
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EN-MY'><o:p></o:p>
<o:p><span=20
style=3D"TEXT-DECORATION: none">&nbsp;</o:p>
LIVE=20
ONLINE PROGRAM<o:p></o:p>
Digital=20
Social Selling Masterclass 2021<o:p></o:p>
Venue=20
: Online Training (Via Zoom)&nbsp;&nbsp; <span=20
style=3D"COLOR: =
#0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
red; mso-ansi-language: EN-MY'>(HRDF/SBL=20
Claimable)<o:p></o:p>
Date=20
&nbsp;: 22 Feb 2021 (Mon)&nbsp; =
|&nbsp; 9am=20
- 1pm<span=20
style=3D"COLOR: =
#0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
By Angeline<o:p></o:p>
Da<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>&nbsp;=20
: 23 Feb 2021 (Tue)&nbsp;&nbsp; | 9am - 1pm<span=20
style=3D"COLOR: =
#0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D"COLOR: =
blue">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;<span=20
style=3D"COLOR: white">By Angeline<span=20
style=3D"COLOR: blue"><o:p></o:p>
D=20
a&nbsp;=20
t: 24 Feb=20
2021 (Wed)&nbsp; |&nbsp; 9am - 1pm<span=20
style=3D"COLOR: =
#0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D"COLOR: =
blue">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;<span=20
style=3D"COLOR: white">By Angeline<span=20
style=3D"COLOR: blue"><o:p></o:p>
Dat<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>&nbsp;=20
: 25 Feb 2021 (Thu)&nbsp;&nbsp; =
|&nbsp; 9am=20
- 1pm<span=20
style=3D"COLOR: =
#0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D"COLOR: =
blue">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;<span=20
style=3D"COLOR: white">By Angeline<span=20
style=3D"COLOR: blue"><o:p></o:p>
<o:p>&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>What=20
Skill will you Learn:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>After=20
completing the digital and social selling training program, you will be =
able=20
to:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Leverage=20
advanced digital tools and methods in the sales cycle and acquire more =
relevant=20
leads<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Understand=20
the importance of personalized, quality content<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Develop=20
a fully integrated selling strategy<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Enhance=20
your social presence to influence buyer decisions<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Use=20
social selling tools to increase online sales =
conversions<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Build=20
stronger customer engagement and shorten the sales =
cycle<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Utilize=20
CRM and sales intelligence tools to boost customer loyalty and=20
retention<o:p></o:p>
<span=20
lang=3DEN-MY style=3D"mso-ansi-language: EN-MY"><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
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size=3D3>Outline Of=20
Workshop<o:p></o:p>
<span=20
lang=3DEN-MY=20
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EN-MY"><o:p><font=20
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 <span=20
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COLOR: #0033cc'>Module=20
 1 :<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>What=20
 is digital&nbsp; social selling<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>How=20
 the buying journey has taken a whole new, faster and more amazing =
route=20
 within the past ten years <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Selling=20
 potential in markets you have yet to tap. <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Learn=20
 how the social networks function as giant and powerful collective =
minds=20
 which need to hum with your message and&nbsp;influence, and=20
 <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>How=20
 online, the personal brand is king.<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>How=20
 to integrate digital sales tools<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>&nbsp;<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0033cc'>Module=20
 2 :<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Exploring=20
 social selling <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>What=20
 makes a successful digital business <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>The=20
 difference between digital selling and social selling=20
 <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>The=20
 importance of digital sales tools <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Stages=20
 of the sale and how ROI tots up (nicely) in this dynamic new world.=20
 <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>&nbsp;<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0033cc'>Module=20
 3 :<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Developing=20
 Digital Selling Credibility<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Importance=20
 of Developing a Strong Social Media Profile<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Advantages=20
 of Building a Personal Brand<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Building=20
 a Strong Personal Brand<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Enhancing=20
 Social Credibility<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Managing=20
 Your Social Platforms <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>&nbsp;<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0033cc'>Module=20
 4 :<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>The=20
 Art of Targeting<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Defining=20
 the Buyer Journey<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Introduction=20
 to Digital Buyer Profiles<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Honing=20
 Your Target Buyer Personas<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>The=20
 Value of Sales Intelligence<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Sales=20
 Intelligence Tools and How to Use Them<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; =
mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Researching=20
 Market Trends<o:p></o:p>
 <span=20
 style=3D"BACKGROUND: white; COLOR: black"><o:p><font=20
 face=3D"Times New Roman">&nbsp;</o:p></td>
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext =
1pt solid; WIDTH: 285.3pt; BORDER-BOTTOM: windowtext 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 vAlign=3Dtop width=3D380>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0033cc'>Module=20
 5 :<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Turning=20
 Digital Connections into Sales =
Conversations<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>CRM=20
 and Marketing Automation and Their Value in Digital=20
 Selling<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>The=20
 Importance of A Digital Sales Hub<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Measuring=20
 Buyer Engagement<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Introduction=20
 to Digital Selling Tools<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Converting=20
 Prospects into Customer<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>&nbsp;<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0033cc'>Module=20
 6 :<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Building=20
 Sales Engagement Through Content Marketing<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Creating=20
 Persona-specific Content and&nbsp; Delivering =
It<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Establishing=20
 Thought Leadership<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Setting=20
 Up Your Content Creation Calendar<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Creating=20
 a Multi-channel Campaign<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'><o:p>&nbsp;</o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0033cc'>Module=20
 7 :<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Developing=20
 an Integrated Digital Selling Strategy<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Optimizing=20
 Your Campaign Calendar<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Tailoring=20
 Your Message to Suit the Buyer Persona<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>How=20
 to Engage with Buyer Personas to Drive Sales<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Managing=20
 Your Digital Sales Campaigns<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>&nbsp;<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0033cc'>Module=20
 8 :<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Digital=20
 Selling Beyond Customer Acquisition<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Importance=20
 of Developing Customer Relationships<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Using=20
 Digital Selling to Aid Customer&nbsp; Expansion<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
black; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Handling=20
 Negative Customer Experiences<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; =
mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>The=20
 Future of Social and Digital Selling<span=20
 style=3D"FONT-SIZE: 10pt"><o:p></o:p>
 <span=20
 style=3D"BACKGROUND: white; COLOR: black"><o:p><font=20
 face=3D"Times New =
Roman">&nbsp;</o:p></td></tr></table></div>
<span=20
lang=3DEN-MY=20
style=3D"BACKGROUND: white; COLOR: black; mso-ansi-language: =
EN-MY"><o:p><font=20
size=3D3 face=3D"Times New Roman">&nbsp;</o:p>
**=20
Digital Certificate of attendance will be awarded for those who completed =
the=20
course<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D"BACKGROUND: white; COLOR: black; mso-ansi-language: =
EN-MY"><o:p><font=20
size=3D3 face=3D"Times New Roman">&nbsp;</o:p>
<font=20
size=3D3>ABOUT =
THE=20
FACILITATOR <o:p></o:p>
<font=20
face=3D"Times New Roman">Angeline=20
<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#44546a; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>Bachelor=20
of Software Engineering (Hons), University of=20
Staffordshire Certified=20
Ethical Hacker (CEH) Computer Hacking Forensic Investigator=20
(CHFI)<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; mso-ansi-language: EN-MY'>Angeline=20
is an experienced specialist in professional development and digital =
marketing.=20
She has been spearheading a global development company, primarily the =
management=20
consulting wing specializing in providing world class professional =
development,=20
human capital development and social media marketing solutions. She was =
involved=20
with ensuring progressive growth of the business through management of =
its=20
Advisory functions. Currently she is the CEO of a digital marketing firm =
in=20
Malaysia.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; mso-ansi-language: EN-MY'>Her=20
everyday role entails; strategic planning, managing and leading teams in =
diverse=20
roles, sales/marketing/ advisory/ operations management, digital =
marketing,=20
market expansion strategies, business development initiatives, competitive =
&amp;=20
market intelligence, determining pricing strategies and control and =
monitoring=20
of budget/spend of products under the portfolio. <o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; mso-ansi-language: EN-MY'>Her=20
unique interpretation of online business allows her to travel the globe as =
a=20
speaker, trainer and consultant, working with multiple=20
organisations.<o:p></o:p>
(HRDF/SBL=20
Claimable)<o:p></o:p>
<o:p><span=20
style=3D"TEXT-DECORATION: none"><font=20
size=3D3>&nbsp;</o:p>
<div align=3Dcenter>
<table class=3DMsoNormalTable=20
style=3D"WIDTH: 493.45pt; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: =
1184; mso-padding-alt: 0in 0in 0in 0in"=20
cellSpacing=3D0 cellPadding=3D0 width=3D658 border=3D0>
 =20
 <tr style=3D"HEIGHT: 21pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes">
 <td=20
 style=3D"BORDER-TOP: silver 1pt solid; HEIGHT: 21pt; BORDER-RIGHT: =
#d9d9d9 1pt solid; WIDTH: 246.7pt; BACKGROUND: #b8cce4; BORDER-BOTTOM: =
#d9d9d9 1pt solid; PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; =
PADDING-LEFT: 2.9pt; BORDER-LEFT: silver 1pt solid; PADDING-RIGHT: 2.9pt"=20
 vAlign=3Dtop width=3D329 colSpan=3D2>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: blue; LINE-HEIGHT: 110%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
TEXT-TRANSFORM: uppercase; COLOR: black; LINE-HEIGHT: 110%'>EARLY=20
 BIRD Fee<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 110%'>&nbsp;<span=20
 style=3D"FONT-SIZE: 12pt; LINE-HEIGHT: =
110%"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: silver 1pt solid; HEIGHT: 21pt; BORDER-RIGHT: =
silver 1pt solid; WIDTH: 246.75pt; BACKGROUND: #b8cce4; BORDER-BOTTOM: =
#d9d9d9 1pt solid; PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; =
PADDING-LEFT: 2.9pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 2.9pt"=20
 vAlign=3Dtop width=3D329 colSpan=3D2>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
TEXT-TRANSFORM: uppercase; COLOR: black; LINE-HEIGHT: 110%'>NORMAL=20
 FEE<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 110%'>&nbsp;<span=20
 style=3D"FONT-SIZE: 12pt; LINE-HEIGHT: =
110%"><o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 26.8pt; mso-yfti-irow: 1">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.8pt; BORDER-RIGHT: #d9d9d9 =
1pt solid; WIDTH: 123.35pt; BORDER-BOTTOM: #d9d9d9 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: silver 1pt solid; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D164>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 110%'>Registration=20
 before<span=20
 style=3D"FONT-SIZE: 12pt; LINE-HEIGHT: 110%"><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 110%'>10<span=20
 style=3D"COLOR: black"> Feb=20
 2021<span=20
 style=3D"FONT-SIZE: 12pt; LINE-HEIGHT: =
110%"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.8pt; BORDER-RIGHT: #d9d9d9 =
1pt solid; WIDTH: 123.35pt; BORDER-BOTTOM: #d9d9d9 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D164>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 110%'>RM=20
 890.00/pax<span=20
 style=3D"FONT-SIZE: 12pt; LINE-HEIGHT: =
110%"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.8pt; BORDER-RIGHT: #d9d9d9 =
1pt solid; WIDTH: 123.35pt; BORDER-BOTTOM: #d9d9d9 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D164>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 110%'>Registration=20
 after<span=20
 style=3D"FONT-SIZE: 12pt; LINE-HEIGHT: 110%"><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 110%'>10<span=20
 style=3D"COLOR: black"> Feb=20
 2021<span=20
 style=3D"FONT-SIZE: 12pt; LINE-HEIGHT: =
110%"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.8pt; BORDER-RIGHT: silver 1pt =
solid; WIDTH: 123.4pt; BORDER-BOTTOM: #d9d9d9 1pt solid; PADDING-BOTTOM: =
2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: transparent"=20
 width=3D165>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 110%'>RM=20
 940.00/pax<span=20
 style=3D"FONT-SIZE: 12pt; LINE-HEIGHT: =
110%"><o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 27.3pt; mso-yfti-irow: 2">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 27.3pt; BORDER-RIGHT: silver 1pt =
solid; WIDTH: 493.45pt; BORDER-BOTTOM: silver 1pt solid; PADDING-BOTTOM: =
2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; BORDER-LEFT: silver 1pt =
solid; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: transparent"=20
 vAlign=3Dtop width=3D658 colSpan=3D4>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: =
#c00000'>Group=20
 Registration: <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: =
black'>Register 3=20
 participants from the same organization, the 4th participant is =
FREE.=20
 (Buy 3 Get 1 Free) if <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: red'>Register =
before=20
 10 Feb 2021.<span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: red'>. =
<span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Please =
act fast=20
 to grab your favourite training program!<span=20
 style=3D"FONT-SIZE: 12pt; LINE-HEIGHT: =
110%"><o:p></o:p></td></tr>
 <tr style=3D"mso-yfti-irow: 3; mso-yfti-lastrow: yes">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 123pt; =
BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; =
PADDING-LEFT: 0in; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0in; =
BACKGROUND-COLOR: transparent"=20
 width=3D164></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 123pt; =
BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; =
PADDING-LEFT: 0in; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0in; =
BACKGROUND-COLOR: transparent"=20
 width=3D164></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 123pt; =
BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; =
PADDING-LEFT: 0in; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0in; =
BACKGROUND-COLOR: transparent"=20
 width=3D164></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 123.75pt; =
BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; =
PADDING-LEFT: 0in; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0in; =
BACKGROUND-COLOR: transparent"=20
 width=3D165></td></tr></table></div>
<o:p><span=20
style=3D"TEXT-DECORATION: none"><font=20
size=3D3>&nbsp;</o:p>
Kindly=20
find above attached for the full brochure for this=20
programs.<o:p></o:p>
We=20
hope you find it informative and interesting and we=20
look<o:p></o:p>
forward=20
to seeing you soon.<o:p></o:p>
Please=20
act fast to grab your favorite training program! Please call =
012-588=20
2175<o:p></o:p>
or=20
email to <a=20
href=3D"mailto:oaparis@otc.com.my">paris@otc.com.my</a><o:p></o:p>
<o:p><font=20
size=3D3>&nbsp;</o:p>
Do=20
forward this email to all your friends and colleagues who might be =
interested to=20
attend these programs=20
<o:p></o:p>
&nbsp;<o:p></o:p>
<div align=3Dcenter>
<table class=3DMsoNormalTable=20
style=3D"WIDTH: 7.25in; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: 1184; =
mso-padding-alt: 0in 0in 0in 0in"=20
cellSpacing=3D0 cellPadding=3D0 width=3D696 border=3D0>
 =20
 <tr style=3D"HEIGHT: 26pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26pt; BORDER-RIGHT: #f0f0f0; =
WIDTH: 7.25in; BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 width=3D696 colSpan=3D4 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #c00000'>Our=20
 Upcoming Training Programs (Please feel free to contact me if you =
want to=20
 request the brochure)<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 42pt; mso-yfti-irow: 1">
 <td=20
 style=3D"BORDER-TOP: black 1pt solid; HEIGHT: 42pt; BORDER-RIGHT: =
black 1pt solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>No.<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: black 1pt solid; HEIGHT: 42pt; BORDER-RIGHT: =
black 1pt solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Training=20
 Date / Time<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: black 1pt solid; HEIGHT: 42pt; BORDER-RIGHT: =
black 1pt solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Program=20
 Title (LIVE ONLINE TRAINING) - <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: red'>Via=20
 ZOOM ONLINE<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: black 1pt solid; HEIGHT: 42pt; BORDER-RIGHT: =
black 1pt solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Trainer<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 2">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>1<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 12=20
 Jan 2021 (Tue) | 9am - 12.30pm Session 2: 13 Jan 2021 (Wed) | =
9am -=20
 12.30pm Session 3: 14 Jan 2021 (Thu) | 9am - 12.30pm Session =
4: 15=20
 Jan 2021 (Fri)&nbsp;&nbsp; | 9am - 12.30pm =
<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Measurement=20
 and Calibration System<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Nadhra<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 3">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>2<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 12=20
 Jan 2021 (Tue) | 9am - 12.30pm Session 2: 13 Jan 2021 (Wed) | =
9am -=20
 12.30pm Session 3: 14 Jan 2021 (Thu) | 9am - 12.30pm Session =
4: 15=20
 Jan 2021 (Fri)&nbsp;&nbsp; | 9am - 12.30pm =
<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Understanding=20
 Incoterms 2020 for International and Domestic=20
 Trade<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>SH=20
 Yeo<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 4">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>3<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 18=20
 Jan 2021 (Mon) | 9am - 1pm Session 2: 19 Jan 2021 (Tue) | 9am - =
1pm=20
 Session 3: 20 Jan 2021 (Wed) | 9am - 1pm Session 4: 21 Jan =
2021=20
 (Thu)&nbsp;&nbsp; | 9am - 1pm <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Content=20
 Marketing and Designing<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 5">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>4<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 18=20
 Jan 2021 (Mon) | 9am - 1pm Session 2: 19 Jan 2021 (Tue) | 9am - =
1pm=20
 Session 3: 20 Jan 2021 (Wed) | 9am - 1pm Session 4: 21 Jan =
2021=20
 (Thu)&nbsp;&nbsp; | 9am - 1pm <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Anti-Bribery=20
 and Corruption - S. 17A Corporate Liability=20
 Perspective<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Suresh<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 6">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>5<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 19=20
 Jan 2021 (Tue) | 9am - 12.30pm Session 2: 20 Jan 2021 (Wed) | =
9am -=20
 12.30pm Session 3: 21 Jan 2021 (Thu) | 9am - 12.30pm Session =
4: 22=20
 Jan 2021 (Fri)&nbsp;&nbsp; | 9am - 12.30pm =
<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Hr=20
 Management Post Mco &amp; Virtual Domestic Inquiry=20
 <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Mathy<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 7">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>6<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 19=20
 Jan 2021 (Tue) | 9am - 12.30pm Session 2: 20 Jan 2021 (Wed) | =
9am -=20
 12.30pm Session 3: 21 Jan 2021 (Thu) | 9am - 12.30pm Session =
4: 22=20
 Jan 2021 (Fri)&nbsp;&nbsp; | 9am - 12.30pm =
<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Understanding=20
 Rule of Trade, Letter of Credit, Documentary collection and Bank =
Guarantee=20
 and How To Mitigate the Risk&nbsp; <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>SH=20
 Yeo<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 48pt; mso-yfti-irow: 8">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>7<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 25=20
 Jan 2021 (Mon) | 9am - 5pm Session 2: 26 Jan 2021 (Tue) | 9am - =
5pm=20
 <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Microsoft=20
 Project Professional<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Siti<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 56pt; mso-yfti-irow: 9">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>8<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 1=20
 Feb 2021 (Mon) | 9am - 12.30pm Session 2: 2 Feb 2021 (Tue)&nbsp; =
| 9am=20
 - 12.30pm Session 3: 3 Feb 2021 (Wed) | 9am - 12.30pm =
 Session 4: 4=20
 Feb 2021 (Thu)&nbsp; | 9am - 12.30pm <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Understanding=20
 Calibration Certificate <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Nadhra<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 48pt; mso-yfti-irow: 10">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>9<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 1=20
 Feb 2021 (Mon) | 9am - 5pm Session 2: 2 Feb 2021 (Tue) | 9am - =
5pm=20
 <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Cost=20
 Of Poor Quality (COPQ)<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Irman<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 56pt; mso-yfti-irow: 11">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>10<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 2=20
 Feb 2021 (Tue) | 9am - 1pm Session 2: 3 Feb 2021 (Wed)&nbsp; | =
9am -=20
 1pm Session 3: 4 Feb 2021 (Thu) | 9am - 1pm Session 4: 5 Feb =
2021=20
 (Fri)&nbsp; | 9am - 1pm <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Social=20
 Media Marketing and Branding Development<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 48pt; mso-yfti-irow: 12">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>11<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 3=20
 Feb 2021 (Wed) | 9am - 5pm Session 2: 4 Feb 2021 (Thu) | 9am - =
5pm=20
 <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Geometric=20
 Dimensioning And Tolerancing (GD&amp;T)<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Selvaraj<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 13">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>12<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 22=20
 Feb 2021 (Mon) | 9am - 1pm Session 2: 23 Feb 2021 (Tue) | 9am -=20
 1pm Session 3: 24 Feb 2021 (Mon) | 9am - 1pm Session 4: 25 =
Feb 2021=20
 (Thu) | 9am - 1pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Anti-Bribery=20
 and Corruption - S. 17A Corporate Liability=20
 Perspective<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Suresh<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 14">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>13<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 22=20
 Feb 2021 (Mon) | 9am - 1pm Session 2: 23 Feb 2021 (Tue) | 9am -=20
 1pm Session 3: 24 Feb 2021 (Mon) | 9am - 1pm Session 4: 25 =
Feb 2021=20
 (Thu) | 9am - 1pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Digital=20
 Social Selling Masterclass 2020<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 48pt; mso-yfti-irow: 15">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>14<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 22=20
 Feb 2021 (Mon) | 9am - 5pm Session 2: 23 Feb 2021 (Tue) | 9am - =
5pm=20
 <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Useful=20
 Excel Formulas and Functions<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Siti<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 48pt; mso-yfti-irow: 16">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>15<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 24=20
 Feb 2021 (Wed) | 9am - 5pm Session 2: 25 Feb 2021 (Thu) | 9am - =
5pm=20
 <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Root=20
 Cause Analysis (RCA) <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 48pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Irman<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 56pt; mso-yfti-irow: 17">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>16<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 1=20
 Mar 2021 (Mon) | 9am - 1pm Session 2: 2 Mar 2021 (Tue)&nbsp; | =
9am -=20
 1pm Session 3: 3 Mar 2021 (Wed) | 9am - 1pm Session 4: 4 Mar =
2021=20
 (Thu)&nbsp; | 9am - 1pm <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Digital=20
 Marketing and Social Media Marketing (SMM)=20
 Masterclass<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 56pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 35pt; mso-yfti-irow: 18; mso-yfti-lastrow: yes">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 35pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 24pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D32>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>17<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 35pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 220pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D293>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 8=20
 Mar 2021 (Mon) | 9am - 5pm Session 2: 9 Mar 2021 (Tue) | 9am - =
5pm=20
 <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 35pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 217pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 0.5pt; BACKGROUND-COLOR: transparent"=20
 width=3D289>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Data=20
 Analysis And Interactive Dashboard Reporting In=20
 Excel<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 35pt; BORDER-RIGHT: black 1pt =
solid; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: =
0.5pt; PADDING-LEFT: 0.5pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 0.5pt; =
BACKGROUND-COLOR: transparent"=20
 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Shabenah<o:p></o:p></td></tr></table></div>
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