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From: "linkallp@powerlearnings.com.my" <linkallp@powerlearnings.com.my>
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Date: Fri, 20 Nov 2020 12:27:12 +0800
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Subject: ***SPAM*** =?windows-1252?Q?In-house-SALES_STRATEGIES_&_PLANNING_SKILLS?=

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Kindly contact 012-588 2175 for more inquiry

=A0

SALES STRATEGIES &

PLANNING SKILLS=20

=A0

(HRDF/SBL Claimable)

TWO DAYS IN-HOUSE PROGRAM BY STEVEN

=A0

=A0Kindly click here for Full Brochure

=A0

Most organizations have sales teams to sell their products but most teams =
don=92t=20
understand what sales is all about. Moreover, a lot of sales teams are =
confused=20
and easily feel frustrated when they are not closing enough sales. Sales =
team=20
complaining about low quality leads, and marketing team unhappy about the =
lack=20
of sales follow up? Sometimes they even feel dejected when their sales =
pitch=20
are rejected. To drive significant results, it's time to close the gap =
between=20
your sales and marketing objectives, and centralize their plans=2E

=A0

However, sales rejection can be overcome through effective people skills =
development.=20
Sales team will be able to contribute significantly to their personal =
growth,=20
the organization=92s profit and sustainability as well as creating a =
harmonious=20
customer relation with customers and reflecting the contributions of both =
sales=20
and marketing to generating revenues and gaining new customers=2E

=A0

In this sales and customer service course, participants will be able to =
learn=20
the following-

-Understand the communication styles in effective marketing

-Learn to be an effective communicator and listener=2E

-Equip yourself in the 5 step sales process with your prospects=2E

-Learn how to handle customers during the sales process=2E

-Improve and understand the principles of customer service.=20

-Improve on your overall =91image branding=92 projection to the prospects

-Understand how to cultivate a winning mentality and a positive mental =
attitude=2E

=A0

WHO SHOULD ATTEND?

-All Sales and marketing personnel=2E

=A0

MEDIUM OF INSTRUCTIONS

-English or bilingual (English & Bahasa Malaysia)

=A0

COURSE METHODOLOGY

-Group discussion, activity and role plays plus case studies

=A0

COURSE CONTENT

WINNING MENTALITY FOR SALES AND MARKETING PERSONNEL=A0=20

-What is a winning mentality=20

-Why mental attitude building is crucial to sales and marketing=20

-How to project professionalism through a positive outlook.=20

-3 principles of sales champions -=A0 personal presence, power and passion!

PLANNING STRATEGIC SALES AND MARKETING PROCESS=A0=20

-Definition of solution offered to clients - show benefits not features.=20

-Strategic Unique Selling Proposition - artistic creativity even when it =
is=20
technically inclined.=20

-Identify clients' marketing objectives - Building Partnering =
Relationships=A0=20

=A0

EFFECTIVE COMMUNICATION IN SALES PROCESS=A0=20

-Understand what is effective communication =96 verbal, non verbal and =
listening=20
skills=20

-How to study the body language and buying signals of a customer.=20

-Identifying the principles of polarization factors in people during =
communication=20
and how to influence them.=20

-Identifying, satisfying and keeping the clients' interest in your =
presentation.=20
  =20

THE SALES PITCH PROCESS=A0=20

-Using the 5 step sales process and why it has to go in sequence.=20

-Understand the 5 Impulse factors in people and when to use them to your =
advantage.=20

-How to handle objections and when to ask the right questions during the =
sales=20
process.=20

-How to creatively define clients' benefits with value added propositions =
-=20
its' all about advertising!=20

-Engaging the client with empathy and feelings - creating AIDA.=20

=A0

CUSTOMER SERVICE ETIQUETTES

-What is effective customer service?

-The 8 inner principles you have to adopt to create an effective customer =
orientated=20
service=2E

-The 3 taboos of poor customer service=2E

-Why a strong follow up action maintains a strong customer service =
process.=A0

-What is a customer to you?

=A0

ABOUT THE FACILITATOR=A0

STEVEN

Mr. Steven =A0is a well known motivational speaker and self development =
coach=20
in the MLM and MNC fraternity since 1993.He has conducted a lot of =
seminar=20
courses for many entrepreneurs, managers and leaders in the MLM industry. =
A=20
lot of them have benefited from his courses and their income has =
increased=20
tremendously over the years ranging from five figures to six figures a =
month.=20
Among the courses he has designed are The Winning Attitude, Train The =
Trainer=20
program, Public Speaking program, Communication skills, Leadership =
Skills,=20
Customer Service and Road To Manager program.=20

=A0

During the course of his training, he has traveled extensively in the =
South=20
East Asia region to share his experience with a lot of entrepreneurs. He =
has=20
also spent two years in India as a training consultant for an =
international=20
MLM company where he traveled extensively all over the country conducting =
motivational=20
courses for their distributors and spent 3 years in Indonesia conducting =
training=20
for another well known Malaysian MLM company based in Jakarta.=20

=A0

His training is geared towards accelerate learning with emphasis on =
involvement,=20
interaction, innovation, positive attitude collaboration, paradigms and =
teamwork.=20
His presentation is short, humorous and witty with a lot of short stories =
and=20
motivational anecdotes to send the desired messages to the participants =
involved.=20
Participants are encouraged to put on their thinking hats where creative =
and=20
analytical skills are put to the test. Steven=92s forte lies in =
intra-personal=20
skills such as changing the mind =96 set of an individual by altering =
their set=20
of beliefs and perception and developing their self awareness to a new =
level.=20
He is also actively involved in training staff of organizations =
especially=20
in the northern region Free Industrial Zone on Human Resources =
Development=20
and He has also been the Penang State Sukma Bowling Squad mental trainer =
from=20
2010 to 2014.=20

=A0

Some of his courses include the following:-=20

1.Customer Relationship management (CRM)=20

2.Enhancing Communication and Interpersonal skills=20

3.Effective supervisory skills development course=20

4.Assertive communication skills

5.Excellent customer service=20

6.Negotiation skills

7.Public speaking Presentation skills=20

8.Communication skills for frontline personnel=20

9.Positive Attitude Skills Development=20

10.Train the trainer program=20

11.Conflict Management=20

12.Building effective Teambuilding and ownership=20

13.Effective Sales and Marketing Training=20

14.Change management=20

15.Peak Performance Managers=20

16.Positive Work Attitude=20

17.Success Driven Entrepreneurship Motivational Program=20

18.Corporate image Development Program=20

19.Analytical thinking=20

20.Problem Solving skills and analysis=20

21.Emotional Intelligence

=A0

Kindly find above attached=A0link for the full brochure for this programs=2E

We hope you find it informative and interesting=A0 and we look

forward to seeing you soon=2E

Please act fast to grab your favourite training program! Please call =
012-588=20
2175

=A0

Our Upcoming Training Programs (Please feel free to contact me if you =
want=20
to request the brochure)

No.  =20

Training Date / Time  =20

Program Title (LIVE ONLINE TRAINING) - Via ZOOM ONLINE  =20

Trainer

1  =20

Session 1: 23 Nov 2020 (Mon) | 9am - 1pm=20
Session 2: 24 Nov 2020 (Tue) | 9am - 1pm
Session 3: 25 Nov 2020 (Wed) | 9am - 1pm=20
Session 4: 26 Nov 2020 (Thu) | 9am - 1pm  =20

Social Media Marketing and Branding Development  =20

Angeline

2  =20

Session 1: 1 Dec 2020 (Tue) | 9am - 1pm=20
Session 2: 2 Dec 2020 (Wed) | 9am - 1pm
Session 3: 3 Dec 2020 (Thu) | 9am - 1pm=20
Session 4: 4 Dec 2020 (Fri) | 9am - 1pm  =20

Digital Social Selling Masterclass 2020  =20

Angeline

3  =20

Session 1: 1 Dec 2020 (Tue) | 9am - 12.30pm=20
Session 2: 2 Dec 2020 (Wed) | 9am - 12.30pm
Session 3: 3 Dec 2020 (Thu) | 9am - 12.30pm=20
Session 4: 4 Dec 2020 (Fri) | 9am - 12.30pm  =20

Measurement and Calibration System  =20

Nadhra

4  =20

Session 1: 7 Dec 2020 (Mon) | 9am - 1pm=20
Session 2: 8 Dec 2020 (Tue) | 9am - 1pm
Session 3: 9 Dec 2020 (Wed) | 9am - 1pm=20
Session 4: 10 Dec 2020 (Thu) | 9am - 1pm  =20

Anti-Bribery and Corruption - S. 17A Corporate Liability Perspective  =20

Suresh

5  =20

Session 1: 7 Dec 2020 (Mon) |=A0 9am - 12.30pm=20
Session 2: 8 Dec 2020 (Tue) |=A0 9am - 12.30pm
Session 3: 9 Dec 2020 (Wed) | 9am - 12.30pm=20
Session 4: 10 Dec 2020 (Thu)=A0 | 9am - 12.30pm  =20

Social Media Marketing Master Class   =20

Angeline

6  =20

Session 1: 7 Dec 2020 (Mon) | 9am - 12.30pm=20
Session 2: 8 Dec 2020 (Tue) | 9am - 12.30pm
Session 3: 9 Dec 2020 (Wed) | 9am - 12.30pm=20
Session 4: 10 Dec 2020 (Thu) | 9am - 12.30pm  =20

Understanding Incoterms 2020 for International and Domestic Trade  =20

SH Yeo

7  =20

Session 1: 14 Dec 2020 (Mon) | 9am - 12.30pm=20
Session 2: 15 Dec 2020 (Tue) |=A0 9am - 12.30pm
Session 3: 16 Dec 2020 (Wed) | 9am - 12.30pm
Session 4: 17 Dec 2020 (Thu) |=A0 9am - 12.30pm  =20

HR Management Post MCO & Virtual Domestic Inquiry   =20

Mathy

8  =20

Session 1: 14 Dec 2020 (Mon) | 9am - 12.30pm=20
Session 2: 15 Dec 2020 (Tue) | 9am - 12.30pm=20
Session 3: 16 Dec 2020 (Wed) | 9am - 12.30pm=20
Session 4: 17 Dec 2020 (Thu) | 9am - 12.30pm   =20

Cost Reduction & Profitability Increasing Strategies During These =
Pandemic=20
Times  =20

Selvaraj

9  =20

Session 1: 14 Dec 2020 (Mon) | 9am - 12.30pm=20
Session 2: 15 Dec 2020 (Tue) | 9am - 12.30pm=20
Session 3: 16 Dec 2020 (Wed) | 9am - 12.30pm=20
Session 4: 17 Dec 2020 (Thu) | 9am - 12.30pm   =20

Pandemic Disease Handling At Workplace  =20

Suba

10  =20

Session 1: 12 Jan 2021 (Tue) | 9am - 12.30pm=20
Session 2: 13 Jan 2021 (Wed) | 9am - 12.30pm=20
Session 3: 14 Jan 2021 (Thu) | 9am - 12.30pm=20
Session 4: 15 Jan 2021 (Fri)=A0=A0 | 9am - 12.30pm  =20

Measurement and Calibration System  =20

Nadhra

11  =20

Session 1: 12 Jan 2021 (Tue) | 9am - 12.30pm=20
Session 2: 13 Jan 2021 (Wed) | 9am - 12.30pm=20
Session 3: 14 Jan 2021 (Thu) | 9am - 12.30pm=20
Session 4: 15 Jan 2021 (Fri)=A0=A0 | 9am - 12.30pm  =20

Understanding Incoterms 2020 for International and Domestic Trade  =20

SH Yeo

12  =20

Session 1: 18 Jan 2021 (Mon) | 9am - 1pm=20
Session 2: 19 Jan 2021 (Tue) | 9am - 1pm=20
Session 3: 20 Jan 2021 (Wed) | 9am - 1pm=20
Session 4: 21 Jan 2021 (Thu)=A0=A0 | 9am - 1pm   =20

Content Marketing and Designing  =20

Angeline

13  =20

Session 1: 18 Jan 2021 (Mon) | 9am - 1pm=20
Session 2: 19 Jan 2021 (Tue) | 9am - 1pm=20
Session 3: 20 Jan 2021 (Wed) | 9am - 1pm=20
Session 4: 21 Jan 2021 (Thu)=A0=A0 | 9am - 1pm  =20

Anti-Bribery and Corruption - S. 17A Corporate Liability Perspective  =20

Suresh

14  =20

Session 1: 19 Jan 2021 (Tue) | 9am - 12.30pm=20
Session 2: 20 Jan 2021 (Wed) | 9am - 12.30pm=20
Session 3: 21 Jan 2021 (Thu) | 9am - 12.30pm=20
Session 4: 22 Jan 2021 (Fri)=A0=A0 | 9am - 12.30pm   =20

Hr Management Post Mco & Virtual Domestic Inquiry   =20

Mathy

15  =20

Session 1: 19 Jan 2021 (Tue) | 9am - 12.30pm=20
Session 2: 20 Jan 2021 (Wed) | 9am - 12.30pm=20
Session 3: 21 Jan 2021 (Thu) | 9am - 12.30pm=20
Session 4: 22 Jan 2021 (Fri)=A0=A0 | 9am - 12.30pm  =20

Understanding Rule of Trade, Letter of Credit, Documentary Collection and =
Bank=20
Guarantee and How to Mitigate the Risk  =20

SHYeo
        =20
  =20

Training Date / Time  =20

Program Title (FACE TO FACE) - PUBLIC  =20

Trainer

12  =20

Date: 14 & 15 Dec 2020 (Mon & Tue)  =20

Social Media Marketing and Branding Development  =20

Angeline

13  =20

Date: 16 & 17 Dec 2020 (Wed & Thu)  =20

Data Analysis And Interactive Dashboard Reporting In Excel  =20

Shabenah

=A0

Do forward this email to all your friends and colleagues who might be =
interested=20
to attend these programs

If you would like to unsubscribe from our email list at any time, please =
simply=20
reply to the e-mail and type=20

Unsubscribe in the subject area. We will remove your name from the list =
and=20
you will not receive any additional e-mail

=A0

Thanks

=A0

Regards

Paris Oo

Mobile No. : 012-5882175

=A0

--2f4a8d2235b067c6b7e4e6ea00110668
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Kindly contact 012-588 =
2175 for=20
more inquiry
<?xml:namespace prefix =
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/><o:p></o:p>&nbsp;
SALES=20
STRATEGIES &amp;<o:p></o:p>
PLANNING=20
SKILLS 
<font=20
size=3D2>&nbsp;<o:p></o:p>
(HRDF/SBL=20
Claimable)<o:p></o:p>
<font=20
size=3D3>TWO DAYS IN-HOUSE PROGRAM BY STEVEN
<o:p><font=20
size=3D3 face=3DArial></o:p>&nbsp;
<o:p><font=20
size=3D3>&nbsp;<a=20
href=3D"https://drive.google.com/file/d/1Q4cmBZqNccahJrEBwQiSxBk0pocupTqv/v=
iew?usp=3Dsharing">Kindly=20
click here for Full Brochure</a></o:p>
<o:p></o:p><span=20
lang=3DEN-MY=20
style=3D'FONT-FAMILY: "Arial",sans-serif; mso-ansi-language: =
EN-MY'><o:p><font=20
size=3D2></o:p>&nbsp;
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>Most=20
organizations have sales teams to sell their products but most teams =
don=92t=20
understand what sales is all about. Moreover, a lot of sales teams are =
confused=20
and easily feel frustrated when they are not closing enough sales. Sales =
team=20
complaining about low quality leads, and marketing team unhappy about the =
lack=20
of sales follow up? Sometimes they even feel dejected when their sales =
pitch are=20
rejected. To drive significant results, it's time to close the gap between =
your=20
sales and marketing objectives, and centralize their=20
plans.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>&nbsp;<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>However,=20
sales rejection can be overcome through effective people skills =
development.=20
Sales team will be able to contribute significantly to their personal =
growth,=20
the organization=92s profit and sustainability as well as creating a =
harmonious=20
customer relation with customers and reflecting the contributions of both =
sales=20
and marketing to generating revenues and gaining new=20
customers.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>&nbsp;<o:p></o:p>
In=20
this sales and customer service course, participants will be able to learn =
the=20
following-<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>-Understand=20
the communication styles in effective marketing<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>-Learn=20
to be an effective communicator and listener.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>-Equip=20
yourself in the 5 step sales process with your =
prospects.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>-Learn=20
how to handle customers during the sales process.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>-Improve=20
and understand the principles of customer service. <o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>-Improve=20
on your overall =91image branding=92 projection to the=20
prospects<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>-Understand=20
how to cultivate a winning mentality and a positive mental=20
attitude.<o:p></o:p>
&nbsp;<o:p></o:p>
WHO=20
SHOULD ATTEND?<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>-All=20
Sales and marketing personnel.<o:p></o:p>
&nbsp;<o:p></o:p>
MEDIUM=20
OF INSTRUCTIONS<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>-English=20
or bilingual (English &amp; Bahasa Malaysia)<o:p></o:p>
&nbsp;<o:p></o:p>
COURSE=20
METHODOLOGY<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY'>-Group=20
discussion, activity and role plays plus case studies<o:p></o:p>
&nbsp;<o:p></o:p>
COURSE=20
CONTENT<o:p></o:p>
<table class=3DMsoNormalTable=20
style=3D"WIDTH: 100%; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: 1184; =
mso-padding-alt: 0in 0in 0in 0in"=20
cellSpacing=3D0 cellPadding=3D0 width=3D"100%" border=3D0>
 =20
 <tr style=3D"mso-yfti-irow: 0; mso-yfti-firstrow: yes">
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext =
1pt solid; WIDTH: 50%; BORDER-BOTTOM: windowtext 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: =
transparent"=20
 vAlign=3Dtop width=3D"50%">
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>WINNING =
MENTALITY=20
 FOR SALES AND MARKETING PERSONNEL&nbsp; <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-What is =
a=20
 winning mentality <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-Why =
mental=20
 attitude building is crucial to sales and marketing =
<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-How to =
project=20
 professionalism through a positive outlook. <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-3 =
principles of=20
 sales champions -&nbsp; personal presence, power and=20
 passion!<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext =
1pt solid; WIDTH: 50%; BORDER-BOTTOM: windowtext 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 vAlign=3Dtop width=3D"50%">
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>PLANNING=20
 STRATEGIC SALES AND MARKETING PROCESS&nbsp; =
<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>-Definition of=20
 solution offered to clients - show benefits not features.=20
 <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>-Strategic Unique=20
 Selling Proposition - artistic creativity even when it is =
technically=20
 inclined. <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>-Identify=20
 clients' marketing objectives - Building Partnering =
Relationships&nbsp;=20
 <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>&nbsp;<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'><o:p>&nbsp;</o:p></td></tr>
 <tr style=3D"mso-yfti-irow: 1">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: windowtext 1pt solid; =
WIDTH: 50%; BORDER-BOTTOM: windowtext 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: windowtext 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 vAlign=3Dtop width=3D"50%">
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>EFFECTIVE=20
 COMMUNICATION IN SALES PROCESS&nbsp; <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>-Understand what=20
 is effective communication =96 verbal, non verbal and listening =
skills=20
 <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-How to =
study the=20
 body language and buying signals of a customer. =
<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>-Identifying the=20
 principles of polarization factors in people during communication =
and how=20
 to influence them. <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>-Identifying,=20
 satisfying and keeping the clients' interest in your presentation.=20
 <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: windowtext 1pt solid; =
WIDTH: 50%; BORDER-BOTTOM: windowtext 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 vAlign=3Dtop width=3D"50%">
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>THE SALES =
PITCH=20
 PROCESS&nbsp; <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-Using =
the 5 step=20
 sales process and why it has to go in sequence. =
<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>-Understand the 5=20
 Impulse factors in people and when to use them to your advantage.=20
 <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-How to =
handle=20
 objections and when to ask the right questions during the sales =
process.=20
 <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-How to=20
 creatively define clients' benefits with value added propositions - =
its'=20
 all about advertising! <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-Engaging =
the=20
 client with empathy and feelings - creating AIDA. =
<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'><o:p>&nbsp;</o:p></td></tr>
 <tr style=3D"mso-yfti-irow: 2; mso-yfti-lastrow: yes">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: windowtext 1pt solid; =
WIDTH: 100%; BORDER-BOTTOM: windowtext 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: windowtext 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 vAlign=3Dtop width=3D"100%" colSpan=3D2>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>CUSTOMER =
SERVICE=20
 ETIQUETTES<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-What is=20
 effective customer service?<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-The 8 =
inner=20
 principles you have to adopt to create an effective customer =
orientated=20
 service.<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-The 3 =
taboos of=20
 poor customer service.<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-Why a =
strong=20
 follow up action maintains a strong customer service=20
 process.&nbsp;<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>-What is =
a=20
 customer to you?<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'><o:p>&nbsp;</o:p></td></tr></table>
<o:p>&nbsp;</o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>ABOUT THE=20
FACILITATOR&nbsp;<o:p></o:p>
STEVEN<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>Mr. Steven=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>&nbsp;is a well =
known=20
motivational speaker and self development coach in the MLM and MNC =
fraternity=20
since 1993.He has conducted a lot of seminar courses for many =
entrepreneurs,=20
managers and leaders in the MLM industry. A lot of them have benefited =
from his=20
courses and their income has increased tremendously over the years ranging =
from=20
five figures to six figures a month. Among the courses he has designed are =
The=20
Winning Attitude, Train The Trainer program, Public Speaking program,=20
Communication skills, Leadership Skills, Customer Service and Road To =
Manager=20
program. <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>&nbsp;<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>During the =
course of=20
his training, he has traveled extensively in the South East Asia region to =
share=20
his experience with a lot of entrepreneurs. He has also spent two years in =
India=20
as a training consultant for an international MLM company where he =
traveled=20
extensively all over the country conducting motivational courses for =
their=20
distributors and spent 3 years in Indonesia conducting training for =
another well=20
known Malaysian MLM company based in Jakarta. <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>&nbsp;<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>His training is =
geared=20
towards accelerate learning with emphasis on involvement, interaction,=20
innovation, positive attitude collaboration, paradigms and teamwork. His=20
presentation is short, humorous and witty with a lot of short stories and=20
motivational anecdotes to send the desired messages to the participants=20
involved. Participants are encouraged to put on their thinking hats where=20
creative and analytical skills are put to the test. Steven=92s forte lies =
in=20
intra-personal skills such as changing the mind =96 set of an individual =
by=20
altering their set of beliefs and perception and developing their self =
awareness=20
to a new level. He is also actively involved in training staff of =
organizations=20
especially in the northern region Free Industrial Zone on Human Resources=20
Development and He has also been the Penang State Sukma Bowling Squad =
mental=20
trainer from 2010 to 2014. <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Arial",sans-serif'>&nbsp;<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>Some of his =
courses=20
include the following:- <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>1.Customer =
Relationship=20
management (CRM) <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>2.Enhancing=20
Communication and Interpersonal skills <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>3.Effective =
supervisory=20
skills development course <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>4.Assertive=20
communication skills<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>5.Excellent =
customer=20
service <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>6.Negotiation=20
skills<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>7.Public =
speaking=20
Presentation skills <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>8.Communication =
skills=20
for frontline personnel <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>9.Positive =
Attitude=20
Skills Development <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>10.Train the =
trainer=20
program <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>11.Conflict =
Management=20
<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>12.Building =
effective=20
Teambuilding and ownership <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>13.Effective =
Sales and=20
Marketing Training <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>14.Change =
management=20
<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>15.Peak =
Performance=20
Managers <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>16.Positive =
Work=20
Attitude <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>17.Success =
Driven=20
Entrepreneurship Motivational Program <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>18.Corporate =
image=20
Development Program <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>19.Analytical =
thinking=20
<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>20.Problem =
Solving=20
skills and analysis <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif'>21.Emotional=20
Intelligence<o:p></o:p>
<font=20
face=3DCalibri>&nbsp;<o:p></o:p>
Kindly find above attached&nbsp;link =
for the=20
full brochure for this programs.<o:p></o:p>
<font=20
size=3D3>We hope you find it informative and =
interesting&nbsp;=20
and we look<o:p></o:p>
<font=20
size=3D3>forward to seeing you=20
soon.<o:p></o:p>
<font=20
size=3D3>Please act fast to grab your favourite =
training=20
program! Please call 012-588 =
2175<o:p></o:p>
<o:p></o:p>&nbsp;
<div align=3Dcenter>
<table class=3DMsoNormalTable=20
style=3D"WIDTH: 7.25in; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: 1184; =
mso-padding-alt: 0in 0in 0in 0in"=20
cellSpacing=3D0 cellPadding=3D0 width=3D696 border=3D0>
 =20
 <tr style=3D"HEIGHT: 26pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26pt; BORDER-RIGHT: #f0f0f0; =
WIDTH: 7.25in; BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: =
0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; =
BACKGROUND-COLOR: transparent"=20
 width=3D696 colSpan=3D4 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #c00000'>Our=20
 Upcoming Training Programs (Please feel free to contact me if you =
want to=20
 request the brochure)<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 42pt; mso-yfti-irow: 1">
 <td=20
 style=3D"BORDER-TOP: black 1pt solid; HEIGHT: 42pt; BORDER-RIGHT: =
black 1pt solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
black 1pt solid; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>No.<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: black 1pt solid; HEIGHT: 42pt; BORDER-RIGHT: =
black 1pt solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Training=20
 Date / Time<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: black 1pt solid; HEIGHT: 42pt; BORDER-RIGHT: =
black 1pt solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Program=20
 Title (LIVE ONLINE TRAINING) - <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: red'>Via=20
 ZOOM ONLINE<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: black 1pt solid; HEIGHT: 42pt; BORDER-RIGHT: =
black 1pt solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Trainer<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 2">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>1<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 23=20
 Nov 2020 (Mon) | 9am - 1pm Session 2: 24 Nov 2020 (Tue) | 9am -=20
 1pm Session 3: 25 Nov 2020 (Wed) | 9am - 1pm Session 4: 26 =
Nov 2020=20
 (Thu) | 9am - 1pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Social=20
 Media Marketing and Branding Development<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 3">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>2<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 1=20
 Dec 2020 (Tue) | 9am - 1pm Session 2: 2 Dec 2020 (Wed) | 9am -=20
 1pm Session 3: 3 Dec 2020 (Thu) | 9am - 1pm Session 4: 4 Dec =
2020=20
 (Fri) | 9am - 1pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Digital=20
 Social Selling Masterclass 2020<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 4">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>3<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 1=20
 Dec 2020 (Tue) | 9am - 12.30pm Session 2: 2 Dec 2020 (Wed) | 9am =
-=20
 12.30pm Session 3: 3 Dec 2020 (Thu) | 9am - 12.30pm Session =
4: 4=20
 Dec 2020 (Fri) | 9am - 12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Measurement=20
 and Calibration System<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Nadhra<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 5">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>4<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 7=20
 Dec 2020 (Mon) | 9am - 1pm Session 2: 8 Dec 2020 (Tue) | 9am -=20
 1pm Session 3: 9 Dec 2020 (Wed) | 9am - 1pm Session 4: 10 Dec =
2020=20
 (Thu) | 9am - 1pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Anti-Bribery=20
 and Corruption - S. 17A Corporate Liability=20
 Perspective<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Suresh<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 6">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>5<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 7=20
 Dec 2020 (Mon) |&nbsp; 9am - 12.30pm Session 2: 8 Dec 2020 =
(Tue)=20
 |&nbsp; 9am - 12.30pm Session 3: 9 Dec 2020 (Wed) | 9am - =
12.30pm=20
 Session 4: 10 Dec 2020 (Thu)&nbsp; | 9am -=20
 12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Social=20
 Media Marketing Master Class <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 7">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>6<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 7=20
 Dec 2020 (Mon) | 9am - 12.30pm Session 2: 8 Dec 2020 (Tue) | 9am =
-=20
 12.30pm Session 3: 9 Dec 2020 (Wed) | 9am - 12.30pm Session =
4: 10=20
 Dec 2020 (Thu) | 9am - 12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Understanding=20
 Incoterms 2020 for International and Domestic=20
 Trade<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>SH=20
 Yeo<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 8">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>7<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 14=20
 Dec 2020 (Mon) | 9am - 12.30pm Session 2: 15 Dec 2020 (Tue) =
|&nbsp;=20
 9am - 12.30pm Session 3: 16 Dec 2020 (Wed) | 9am - =
12.30pm Session=20
 4: 17 Dec 2020 (Thu) |&nbsp; 9am - 12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>HR=20
 Management Post MCO &amp; Virtual Domestic Inquiry=20
 <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Mathy<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 74pt; mso-yfti-irow: 9">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 74pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>8<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 74pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 14=20
 Dec 2020 (Mon) | 9am - 12.30pm Session 2: 15 Dec 2020 (Tue) | =
9am -=20
 12.30pm Session 3: 16 Dec 2020 (Wed) | 9am - 12.30pm Session =
4: 17=20
 Dec 2020 (Thu) | 9am - 12.30pm <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 74pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Cost=20
 Reduction &amp; Profitability Increasing Strategies During These =
Pandemic=20
 Times<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 74pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Selvaraj<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 10">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>9<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 14=20
 Dec 2020 (Mon) | 9am - 12.30pm Session 2: 15 Dec 2020 (Tue) | =
9am -=20
 12.30pm Session 3: 16 Dec 2020 (Wed) | 9am - 12.30pm Session =
4: 17=20
 Dec 2020 (Thu) | 9am - 12.30pm <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Pandemic=20
 Disease Handling At Workplace<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Suba<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 11">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>10<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 12=20
 Jan 2021 (Tue) | 9am - 12.30pm Session 2: 13 Jan 2021 (Wed) | =
9am -=20
 12.30pm Session 3: 14 Jan 2021 (Thu) | 9am - 12.30pm Session =
4: 15=20
 Jan 2021 (Fri)&nbsp;&nbsp; | 9am - 12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Measurement=20
 and Calibration System<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Nadhra<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 12">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>11<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 12=20
 Jan 2021 (Tue) | 9am - 12.30pm Session 2: 13 Jan 2021 (Wed) | =
9am -=20
 12.30pm Session 3: 14 Jan 2021 (Thu) | 9am - 12.30pm Session =
4: 15=20
 Jan 2021 (Fri)&nbsp;&nbsp; | 9am - 12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Understanding=20
 Incoterms 2020 for International and Domestic=20
 Trade<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>SH=20
 Yeo<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 13">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>12<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 18=20
 Jan 2021 (Mon) | 9am - 1pm Session 2: 19 Jan 2021 (Tue) | 9am - =
1pm=20
 Session 3: 20 Jan 2021 (Wed) | 9am - 1pm Session 4: 21 Jan =
2021=20
 (Thu)&nbsp;&nbsp; | 9am - 1pm <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Content=20
 Marketing and Designing<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 14">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>13<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 18=20
 Jan 2021 (Mon) | 9am - 1pm Session 2: 19 Jan 2021 (Tue) | 9am - =
1pm=20
 Session 3: 20 Jan 2021 (Wed) | 9am - 1pm Session 4: 21 Jan =
2021=20
 (Thu)&nbsp;&nbsp; | 9am - 1pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Anti-Bribery=20
 and Corruption - S. 17A Corporate Liability=20
 Perspective<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Suresh<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 15">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>14<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 19=20
 Jan 2021 (Tue) | 9am - 12.30pm Session 2: 20 Jan 2021 (Wed) | =
9am -=20
 12.30pm Session 3: 21 Jan 2021 (Thu) | 9am - 12.30pm Session =
4: 22=20
 Jan 2021 (Fri)&nbsp;&nbsp; | 9am - 12.30pm =
<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Hr=20
 Management Post Mco &amp; Virtual Domestic Inquiry=20
 <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Mathy<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 16">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>15<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'>Session =
1: 19=20
 Jan 2021 (Tue) | 9am - 12.30pm Session 2: 20 Jan 2021 (Wed) | =
9am -=20
 12.30pm Session 3: 21 Jan 2021 (Thu) | 9am - 12.30pm Session =
4: 22=20
 Jan 2021 (Fri)&nbsp;&nbsp; | 9am - 12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Understanding=20
 Rule of Trade, Letter of Credit, Documentary Collection and Bank =
Guarantee=20
 and How to Mitigate the Risk<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>SHYeo<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 28pt; mso-yfti-irow: 17">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 28pt; BORDER-RIGHT: #f0f0f0; =
WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 28pt; BORDER-RIGHT: #f0f0f0; =
WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 28pt; BORDER-RIGHT: #f0f0f0; =
WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 28pt; BORDER-RIGHT: #f0f0f0; =
WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap></td></tr>
 <tr style=3D"HEIGHT: 43.5pt; mso-yfti-irow: 18">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 43.5pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 43.5pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Training=20
 Date / Time<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 43.5pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Program=20
 Title <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: red'>(FACE=20
 TO FACE)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>=20
 - PUBLIC<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 43.5pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Trainer<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 32pt; mso-yfti-irow: 19">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>1<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>2<span=20
 style=3D"COLOR: black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Date:=20
 14 &amp; 15 Dec 2020 (Mon &amp; Tue)<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Social=20
 Media Marketing and Branding Development<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 44pt; mso-yfti-irow: 20; mso-yfti-lastrow: yes">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 44pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>1<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>3<span=20
 style=3D"COLOR: black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 44pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 228pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D304>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Date:=20
 16 &amp; 17 Dec 2020 (Wed &amp; Thu)<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 44pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 204.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D273>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Data=20
 Analysis And Interactive Dashboard Reporting In=20
 Excel<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 44pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>Shabenah<o:p></o:p></td></tr></table></div>
<o:p><span=20
style=3D"TEXT-DECORATION: none">&nbsp;</o:p>
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