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From: "paris3@otcmarketing.com.my" <paris3@otcmarketing.com.my>
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Date: Mon, 2 Nov 2020 12:24:47 +0800
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Subject: ***SPAM*** IN-HOUSE-PREVENTIVE METHODS USING POKA YOKE

--04ffce801206bf497eaf88c6001ed4ad
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Kindly contact 012-588 2175 for more inquiry

or email to paris@otc.com.my

=A0

PREVENTIVE METHODS USING POKA YOKE

This program can be specially tailored and customized to meet your =
training=20
objectives

Kindly find above attached for the full brochure for this programs

We hope you find it informative and interesting and we look forward to =
seeing=20
you soon

(HRDF/SBL Claimable)

2 days In House =
Program=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=
=A0=A0=A0=A0=A0=A0 By Selvaraj

=A0

INTRODUCTION:

Preventing errors before they happen is one of the simplest methods that =
can=20
help an organization reach its ZERO DEFECT quality goals, improve =
efficiency,=20
and decrease costs. Error proofing, also known as mistake proofing or =
Poka=20
Yoke, refers to techniques that make it=A0=A0 impossible to make mistakes. =
Error=20
proofing techniques can drive defects out of products and processes and =
substantially=20
improve quality and reliability. Error proofing involves innovative =
thinking=20
coupled with a solid understanding of forced control, shutdown, warning, =
and=20
sensory alert techniques and strategies=2E

This 2 days error proofing course is highly effective in helping =
organizations=20
reduce and even eliminate product or process defects. This course will =
teach=20
participants how to implement an error proofing system. Participants will =
learn=20
how and why the system works, as well as how error proofing can help in =
problem=20
solving=2E

=A0

COURSE OBJECTIVES:

This course will enable participants to:

-=A0=A0=A0=A0=A0=A0 Understand the different error proofing techniques

-=A0=A0=A0=A0=A0=A0 Gain knowledge in applying mistake proofing techniques =
to reduce and=20
eliminate defects

-=A0=A0=A0=A0=A0=A0 Learn practical methods to reduce the high cost of =
non-quality

-=A0=A0=A0=A0=A0=A0 Gain a working knowledge of the tools to effectively =
implement error=20
proofing

=A0

INTENDED AUDIENCE:

Poka Yoke is particularly useful for those involved in controlling or =
managing=20
production processes. Poka Yoke will be most appropriate for those =
involved=20
in Design, Quality, R&D, Reliability, Maintenance, Engineering, =
Manufacturing=20
and Production.=20

=A0

METHODOLOGY:

Workshop basis with lots of group work, highly interactive activities and =
videos=20
will be used.=20

Tutorials and practical exercises included.=A0=20

=A0

DURATION:

2 days=20

=A0

Outline Of Workshop

Day 1 (9.00am - 5.00pm)

1. Introduction to Poka-Yoke History and Philosophy.=20

-=A0=A0=A0=A0=A0=A0 The Toyota Production System.=20

-=A0=A0=A0=A0=A0=A0 Zero defects quality approaches.=20

-=A0=A0=A0=A0=A0=A0 Inspection shortfalls and the need for mistake =
proofing.=20

-=A0=A0=A0=A0=A0=A0 Case study

=A02. Types of mistakes & why are they made?=20

-=A0=A0=A0=A0=A0=A0 Mistake categories

-=A0=A0=A0=A0=A0=A0 Developing the Poka Yoke mindset

-=A0=A0=A0=A0=A0=A0 Case study. Group exercise

3. Types of Inspections=20

-=A0=A0=A0=A0=A0=A0 100%

-=A0=A0=A0=A0=A0=A0 Sampling=20

-=A0=A0=A0=A0=A0=A0 SPC

-=A0=A0=A0=A0=A0=A0 Inspection exercise=20

=A04. Poka yoke opportunity selection

-=A0=A0=A0=A0=A0=A0 Sales warranty & customer feedback

-=A0=A0=A0=A0=A0=A0 Process & manufacturing feedback

-=A0=A0=A0=A0=A0=A0 FMEA & DFMEA method

-=A0=A0=A0=A0=A0=A0 Attributes of good Poka Yoke solutions

-=A0=A0=A0=A0=A0=A0 Root Cause Analysis

-=A0=A0=A0=A0=A0=A0 Group exercise =96 select a customer issue

5. Poka Yoke devices=20

-=A0=A0=A0=A0=A0=A0 Guide pins

-=A0=A0=A0=A0=A0=A0 Optical magnification

-=A0=A0=A0=A0=A0=A0 Colored texts

-=A0=A0=A0=A0=A0=A0 Lights

-=A0=A0=A0=A0=A0=A0 Audio

-=A0=A0=A0=A0=A0=A0 Proximity switches

-=A0=A0=A0=A0=A0=A0=A0 Creative mindset in Poka Yoke

Day 2 (9.00am - 5.00pm)

6. Human error reduction (HER)

-=A0=A0=A0=A0=A0=A0 Understanding Human Error

a.=A0=A0=A0=A0=A0=A0 Errors and their relationship to loss events

b.=A0=A0=A0=A0=A0=A0 Which is most important: Management system =
deficiencies or personal=20
performance?

c.=A0=A0=A0=A0=A0=A0 Types of human error

d.=A0=A0=A0=A0=A0=A0 Workshop: Classifying Human Errors

e.=A0=A0=A0=A0=A0=A0 Modeling human behavior (an example of a simple model =
that works is=20
used throughout the course)

f.=A0=A0=A0=A0=A0=A0=A0 Elements associated with understanding and issues =
in controlling=20
human behavior and error

g.=A0=A0=A0=A0=A0=A0 Workshop: Relating Human Error to Human Factor =
Influences

=A0

-=A0=A0=A0=A0=A0=A0 Common Human Error Prevention Techniques

a.=A0=A0=A0=A0=A0=A0 Information Presentation Rules (procedures, training, =
communication,=20
signs, etc.)

b.=A0=A0=A0=A0=A0=A0 Process/Operation/Workplace Design Rules

c.=A0=A0=A0=A0=A0=A0 Looking at the source

d.=A0=A0=A0=A0=A0=A0 Using next workstations as Poka Yoke points

e.=A0=A0=A0=A0=A0=A0 Other General Rules

f.=A0=A0=A0=A0=A0=A0=A0 =A0Exercises

=A07. Poka Yoke device implementation

-=A0=A0=A0=A0=A0=A0 Review of current poka yoke that has been implemented

-=A0=A0=A0=A0=A0=A0 Post implementation effectiveness & evaluation

-=A0=A0=A0=A0=A0=A0=A0 Tutorials

=A0

ABOUT THE FACILITATOR=20

=A0

Selvaraj is a highly qualified technical trainer in the areas of =
Continuous=20
Improvement and Quality Excellence. He believes in interactive and fun =
filled=20
training. His method of training is sharing rather than lecturing. With =
23=20
years of experience in the field of Manufacturing Improvement & Quality =
Excellence=20
covering areas of Design, Material Selection, Tooling, Machine & Process =
Engineering,=20
Production and Supply Chain Management, Selvaraj B uses lots of real life =
examples.=20
Selvaraj B started his career in 1989 as a Mechanical Engineer and in 23 =
years,=20
has worked in 3 MNC companies that are World Class, i.e. Matsushita =
(Japanese),=20
Robert Bosch (German) and Entegris (American) up to the level of an =
Operations=20
Manager. Selvaraj B is a certified HRDF trainer. His strength is =
combining=20
the intricacies and details of technical training with highly humorous =
anecdotes=20
for maximum training effectiveness.=A0=A0=20

=A0

AMONG HIS NOTABLE ACHIEVEMENTS ARE:

1. Leading Gold Medal winning teams to NPC conventions =96 1995 - 2002

2. Certified MTM and Ergonomics practitioner - 1997

3. Tooling & plastic parts design standardization - 2000

4. Awarded best Six Sigma Champion award in 2006 for promoting successful =
Sigma=20
projects =96 2006

5. Certified Trainer with Napoleon Hill International - 2007=20

6. Certified Lean Sigma Champion=A0 - 2010

7. Competent Communicator & Humorous Speech Division N Champion in =
Toastmasters=20
International =96 2012

8. Certified Six Sigma Master Black Belt - 2016

9. Member of the Society of Plastics Engineers

10. Member of the Institute of Engineers Malaysia=20

11. Certified NLP Practitioner - 2016=20

12. Certified VDI Quality Systems auditor - 1997

13.Certified Industry 4.0 Professional accredited by the US-based

International Institute of Executive Careers=99 (IIEC)

=A0

AMONG HIS NOTABLE IMPROVEMENTS PROJECTS ARE:

1. Consolidating the Plastic Injection Moulding sections into 1 =
department=20
& leading it =96 Bosch Bayan Lepas=20

2. Motivating and guiding numerous scrap reduction & quality improvement =
teams=20
=96 Bosch Bayan Lepas, Automotive Lighting Bayan Lepas=20

3. Reduction of manufacturing lead time from 28 days to 3 days =96 Entegris

4. Cycle time reduction projects =96 Bosch, Entegris

5. Lean improvement projects =96 Signature Kitchen Sdn. Bhd. KL, Anshin =
Precision=20
Sdn. Bhd. Shah Alam, Silverstone Berhad Taiping=2E

6. Starting a new factory of 200 headcount for Silicone Wafer Process =
Carrier=20
comprising of Manufacturing, Maintenance, Engineering, Tooling, =
Production=20
Planning & Continuous Improvement Department =96 Entegris Kulim Hi-Tech=2E

7. Guiding and inspiring numerous quality improvement and cost reduction =
teams=20
to State level and National level competition and recognition.=20

8. Setting up & developing a World Class Manufacturing team for clean =
room=20
fittings manufacturing =96 Entegris Kulim Hi-Tech=A0=20

=A0

We hope you find it informative and interesting and we look

forward to seeing you soon=2E

Please act fast to grab your favourite training program! Please call =
012-588=20
2175

or email to paris@otc.com.my

=A0

Do forward this email to all your friends and colleagues who might be =
interested=20
to attend these programs

=A0

If you would like to unsubscribe from our email list at any time, please =
simply=20
reply to the e-mail and type

Unsubscribein the subject area. We will remove your name from the list =
and=20
you will not receive any additional e-mail

=A0=20

Our Upcoming Training Programs (Please feel free to contact me if you =
want=20
to request the brochure)

No.  =20

Training Date / Time  =20

Program Title (LIVE ONLINE TRAINING) - Via ZOOM ONLINE  =20

Trainer

1  =20

Session 1: 9 Nov 2020 (Mon) | 9am - 12.30pm=20
Session 2: 10 Nov 2020 (Tue) | 9am - 12.30pm
Session 3: 11 Nov 2020 (Wed) | 9am - 12.30pm=20
Session 4: 12 Nov 2020 (Thu) | 9am - 12.30pm  =20

Understanding Incoterms 2020 for International and Domestic Trade  =20

SH Yeo

2  =20

Session 1: 23 Nov 2020 (Mon) | 9am - 1pm=20
Session 2: 24 Nov 2020 (Tue) | 9am - 1pm
Session 3: 25 Nov 2020 (Wed) | 9am - 1pm=20
Session 4: 26 Nov 2020 (Thu) | 9am - 1pm  =20

Social Media Marketing and Branding Development  =20

Angeline

3  =20

Session 1: 1 Dec 2020 (Tue) | 9am - 1pm=20
Session 2: 2 Dec 2020 (Wed) | 9am - 1pm
Session 3: 3 Dec 2020 (Thu) | 9am - 1pm=20
Session 4: 4 Dec 2020 (Fri) | 9am - 1pm  =20

Digital Social Selling Masterclass 2020  =20

Angeline

4  =20

Session 1: 1 Dec 2020 (Tue) | 9am - 12.30pm=20
Session 2: 2 Dec 2020 (Wed) | 9am - 12.30pm
Session 3: 3 Dec 2020 (Thu) | 9am - 12.30pm=20
Session 4: 4 Dec 2020 (Fri) | 9am - 12.30pm  =20

Measurement and Calibration System  =20

Nadhra

5  =20

Session 1: 7 Dec 2020 (Mon) | 9am - 1pm=20
Session 2: 8 Dec 2020 (Tue) | 9am - 1pm
Session 3: 9 Dec 2020 (Wed) | 9am - 1pm=20
Session 4: 10 Dec 2020 (Thu) | 9am - 1pm  =20

Anti-Bribery and Corruption - S. 17A Corporate Liability Perspective  =20

Suresh

6  =20

Session 1: 7 Dec 2020 (Mon) |=A0 9am - 12.30pm=20
Session 2: 8 Dec 2020 (Tue) |=A0 9am - 12.30pm
Session 3: 9 Dec 2020 (Wed) | 9am - 12.30pm=20
Session 4: 10 Dec 2020 (Thu)=A0 | 9am - 12.30pm  =20

Social Media Marketing Master Class   =20

Angeline

7  =20

Session 1: 7 Dec 2020 (Mon) | 9am - 12.30pm=20
Session 2: 8 Dec 2020 (Tue) | 9am - 12.30pm
Session 3: 9 Dec 2020 (Wed) | 9am - 12.30pm=20
Session 4: 10 Dec 2020 (Thu) | 9am - 12.30pm  =20

Understanding Incoterms 2020 for International and Domestic Trade  =20

SH Yeo

8  =20

Session 1: 14 Dec 2020 (Mon) | 9am - 12.30pm=20
Session 2: 15 Dec 2020 (Tue) |=A0 9am - 12.30pm
Session 3: 16 Dec 2020 (Wed) | 9am - 12.30pm
Session 4: 17 Dec 2020 (Thu) |=A0 9am - 12.30pm  =20

HR Management Post MCO & Virtual Domestic Inquiry   =20

Mathy

9  =20

Session 1: 18 Jan 2021 (Mon) | 9am - 1pm=20
Session 2: 19 Jan 2021 (Tue)=A0=A0 | 9am - 1pm=20
Session 3: 20 Jan 2021 (Wed) | 9am - 1pm=20
Session 4: 21 Jan 2021 (Thu)=A0=A0 | 9am - 1pm   =20

Content Marketing and Designing  =20

Angeline
        =20
  =20

Training Date / Time  =20

Program Title (FACE TO FACE) - PUBLIC  =20

Trainer

10  =20

Date: 23 & 24 Nov 2020 (Mon & Tue)  =20

Chemical & Hazardous Materials Handling  =20

Malek

11  =20

Date: 7 & 8 Dec 2020 (Mon & Tue)  =20

Master the Science of Reading the Mind through Body Language for Managers =
and=20
Leaders  =20

Daniel

12  =20

Date: 16 & 17 Dec 2020 (Wed & Thu)  =20

Data Analysis And Interactive Dashboard Reporting In Excel  =20

Shabenah

13  =20

Date: 16 & 17 Dec 2020 (Wed & Thu)  =20

Social Media Marketing and Branding Development  =20

Angeline

=A0

Thanks

=A0

Regards

Paris Oo

OTC Training Centre Sdn Bhd
Mobile No. : 012-588 2175

Email address: paris@otc.com.my

website:www.otc.com.my

Facebook: www.facebook.com/otcmalaysia

Linkedin =
:https://www.linkedin.com/in/otc-training-centre-sdn-bhd-5311a317a/

Instagram : otctrainingcentre_001

=93Be sure to follow my LinkedIn, Facebook and instagram page, where I =
share=20
breaking news and information=94

We Believe in connecting Knowledge...both for your People & Industry

=A0

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<html>
<head>
<meta content=3D"text/html; charset=3D" http-equiv=3D"content-type">
</head>
<body style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma, Tahoma">
<span=20
style=3D"FONT-SIZE: 12pt; COLOR: #7030a0">Kindly contact 012-588 2175 for =
more=20
inquiry<?xml:namespace=20
prefix =3D "o" ns =3D "urn:schemas-microsoft-com:office:office"=20
/><o:p></o:p>
<font=20
size=3D3>or email to <a><font=20
size=3D3>paris@otc.com.my</a><o:p></o:p>
<o:p>&nbsp;</o:p>
PREVENTIVE=20
METHODS USING POKA YOKE<o:p></o:p>
This=20
program can be specially tailored and customized to meet your training=20
objectives<o:p></o:p>
<font=20
size=3D3>Kindly find above attached for the full brochure for this=20
programs<o:p></o:p>
We hope=20
you find it informative and interesting and we look forward to seeing you=20
soon<o:p></o:p>
<font=20
size=3D3>(HRDF/SBL Claimable)<o:p></o:p>
<font=20
size=3D3>2 days In House=20
Program&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;=20
By Selvaraj<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>INTRODUCTION:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>Preventing=20
errors before they happen is one of the simplest methods that can help an=20
organization reach its ZERO DEFECT quality goals, improve efficiency, and=20
decrease costs. Error proofing, also known as mistake proofing or Poka =
Yoke,=20
refers to techniques that make it&nbsp;&nbsp; impossible to make mistakes. =
Error=20
proofing techniques can drive defects out of products and processes and=20
substantially improve quality and reliability. Error proofing involves=20
innovative thinking coupled with a solid understanding of forced control,=20
shutdown, warning, and sensory alert techniques and=20
strategies.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>This=20
2 days error proofing course is highly effective in helping organizations =
reduce=20
and even eliminate product or process defects. This course will teach=20
participants how to implement an error proofing system. Participants will =
learn=20
how and why the system works, as well as how error proofing can help in =
problem=20
solving.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'><o:p><span=20
style=3D"TEXT-DECORATION: none">&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>COURSE=20
OBJECTIVES:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>This=20
course will enable participants to:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Understand=20
the different error proofing techniques<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Gain=20
knowledge in applying mistake proofing techniques to reduce and eliminate=20
defects<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Learn=20
practical methods to reduce the high cost of =
non-quality<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
mso-ansi-language: EN-MY; mso-fareast-font-family: Arial'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Gain=20
a working knowledge of the tools to effectively implement error=20
proofing<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>INTENDED=20
AUDIENCE:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>Poka=20
Yoke is particularly useful for those involved in controlling or managing=20
production processes. Poka Yoke will be most appropriate for those =
involved in=20
Design, Quality, R&amp;D, Reliability, Maintenance, Engineering, =
Manufacturing=20
and Production. <o:p></o:p>
<o:p>&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'>METHODOLOGY:<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-MY'><o:p></o:p>
Workshop=20
basis with lots of group work, highly interactive activities and videos =
will be=20
used. <o:p></o:p>
Tutorials=20
and practical exercises included.&nbsp; <o:p></o:p>
<o:p>&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
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lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
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<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
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days <o:p></o:p>
<span=20
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style=3D"FONT-SIZE: 10pt; LINE-HEIGHT: 115%; mso-ansi-language: =
EN-MY"><o:p><font=20
face=3DCalibri>&nbsp;</o:p>
<span=20
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Of Workshop<o:p></o:p>
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windowtext 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: =
5.4pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; =
BACKGROUND-COLOR: transparent"=20
 vAlign=3Dtop width=3D389>
 <p=20
 style=3D"TEXT-ALIGN: justify; LINE-HEIGHT: 12pt; TEXT-AUTOSPACE: =
ideograph-numeric"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'>Day =
1=20
 (9.00am - 5.00pm)<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 16.4pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-16.4pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>1.=20
 Introduction to Poka-Yoke History and Philosophy.=20
 <o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>The=20
 Toyota Production System. <o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Zero=20
 defects quality approaches. <o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Inspection=20
 shortfalls and the need for mistake proofing. <o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Case=20
 study<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>&nbsp;2.=20
 Types of mistakes &amp; why are they made? =
<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Mistake=20
 categories<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Developing=20
 the Poka Yoke mindset<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Case=20
 study. Group exercise<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>3.=20
 Types of Inspections <o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>100%<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Sampling=20
 <o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>SPC<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Inspection=20
 exercise <o:p></o:p>
 <p=20
 style=3D"TEXT-ALIGN: justify; MARGIN-LEFT: 16.4pt; LINE-HEIGHT: =
125%; TEXT-INDENT: -16.4pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>&nbsp;4.=20
 Poka yoke opportunity selection<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Sales=20
 warranty &amp; customer feedback<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Process=20
 &amp; manufacturing feedback<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>FMEA=20
 &amp; DFMEA method<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Attributes=20
 of good Poka Yoke solutions<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Root=20
 Cause Analysis<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial; mso-bidi-font-weight: =
bold'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Group=20
 exercise =96 select a customer issue<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>5.=20
 Poka Yoke devices <o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Guide=20
 pins<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Optical=20
 magnification<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Colored=20
 texts<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Lights<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Audio<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Proximity=20
 switches<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 125%; TEXT-INDENT: =
-20.9pt; mso-list: l2 level1 lfo2; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Arial; mso-bidi-font-weight: =
bold'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'>Creative=20
 mindset in Poka Yoke<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 88.5pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 278.6pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: =
5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: =
transparent"=20
 vAlign=3Dtop width=3D371>
 <p=20
 style=3D"TEXT-ALIGN: justify; MARGIN-LEFT: 19.7pt; LINE-HEIGHT: =
12pt; TEXT-AUTOSPACE: ideograph-numeric; TEXT-INDENT: =
-19.7pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'>Day =
2=20
 (9.00am - 5.00pm)<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 16.4pt; LINE-HEIGHT: 115%; TEXT-INDENT: =
-16.4pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>6.=20
 Human error reduction (HER)<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 115%; TEXT-INDENT: =
-20.9pt; mso-list: l1 level1 lfo3; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>Understanding=20
 Human Error<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">a.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>Errors=20
 and their relationship to loss events<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">b.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>Which=20
 is most important: Management system deficiencies or personal=20
 performance?<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">c.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>Types=20
 of human error<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">d.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>Workshop:=20
 Classifying Human Errors<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">e.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>Modeling=20
 human behavior (an example of a simple model that works is used =
throughout=20
 the course)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">f.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>Elements=20
 associated with understanding and issues in controlling human =
behavior and=20
 error<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">g.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>Workshop:=20
 Relating Human Error to Human Factor Influences<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 115%; TEXT-INDENT: =
-20.9pt; mso-list: l4 level1 lfo5; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>Common=20
 Human Error Prevention Techniques<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">a.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>Information=20
 Presentation Rules (procedures, training, communication, signs,=20
 etc.)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">b.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>Process/Operation/Workplace=20
 Design Rules<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 21.25pt; LINE-HEIGHT: 115%; TEXT-INDENT: =
-21.25pt; mso-list: l0 level1 lfo6; tab-stops: list 21.25pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">c.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>Looking=20
 at the source<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 21.25pt; LINE-HEIGHT: 115%; TEXT-INDENT: =
-21.25pt; mso-list: l0 level1 lfo6; tab-stops: list 21.25pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">d.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>Using=20
 next workstations as Poka Yoke points<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">e.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>Other=20
 General Rules<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: "Times New Roman"'><span=20
 style=3D"mso-list: Ignore">f.<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>&nbsp;Exercises<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>&nbsp;7.=20
 Poka Yoke device implementation<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 115%; TEXT-INDENT: =
-20.9pt; mso-list: l6 level1 lfo7; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>Review=20
 of current poka yoke that has been implemented<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 115%; TEXT-INDENT: =
-20.9pt; mso-list: l6 level1 lfo7; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: Arial'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>Post=20
 implementation effectiveness &amp; evaluation<o:p></o:p>
 <p=20
 style=3D"MARGIN-LEFT: 20.9pt; LINE-HEIGHT: 115%; TEXT-INDENT: =
-20.9pt; mso-list: l6 level1 lfo7; tab-stops: list 21.0pt"><span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; =
LINE-HEIGHT: 115%; mso-fareast-font-family: Arial; mso-bidi-font-weight: =
bold'><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>Tutorials<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p></td></tr></table></div>
<span=20
lang=3DEN-MY=20
style=3D"BACKGROUND: white; COLOR: black; mso-ansi-language: =
EN-MY"><o:p><font=20
size=3D3 face=3D"Times New Roman">&nbsp;</o:p>
<font=20
size=3D3>ABOUT =
THE=20
FACILITATOR <o:p></o:p>
<font=20
size=3D3>&nbsp;<span=20
lang=3DEN-MY=20
style=3D"BACKGROUND: white; mso-ansi-language: =
EN-MY"><o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>Selvaraj=20
is=20
a highly qualified technical trainer in the areas of Continuous =
Improvement and=20
Quality Excellence. He believes in interactive and fun filled training. =
His=20
method of training is sharing rather than lecturing. With 23 years of =
experience=20
in the field of Manufacturing Improvement &amp; Quality Excellence =
covering=20
areas of Design, Material Selection, Tooling, Machine &amp; Process =
Engineering,=20
Production and Supply Chain Management, Selvaraj B uses lots of real life=20
examples. Selvaraj B started his career in 1989 as a Mechanical Engineer =
and in=20
23 years, has worked in 3 MNC companies that are World Class, i.e. =
Matsushita=20
(Japanese), Robert Bosch (German) and Entegris (American) up to the level =
of an=20
Operations Manager. Selvaraj B is a certified HRDF trainer. His strength =
is=20
combining the intricacies and details of technical training with highly =
humorous=20
anecdotes for maximum training effectiveness.&nbsp;&nbsp; <span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'><o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>&nbsp;<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'><o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>AMONG=20
HIS NOTABLE ACHIEVEMENTS ARE:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>1.=20
Leading Gold Medal winning teams to NPC conventions =96 1995 - =
2002<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'><o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>2.=20
Certified MTM and Ergonomics practitioner - 1997<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>3.=20
Tooling &amp; plastic parts design standardization - 2000<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>4.=20
Awarded best Six Sigma Champion award in 2006 for promoting successful =
Sigma=20
projects =96 2006<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>5.=20
Certified Trainer with Napoleon Hill International - 2007 <span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'><o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>6.=20
Certified Lean Sigma Champion&nbsp; - 2010<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>7.=20
Competent Communicator &amp; Humorous Speech Division N Champion in =
Toastmasters=20
International =96 2012<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>8.=20
Certified Six Sigma Master Black Belt - 2016<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>9.=20
Member of the Society of Plastics Engineers<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>10.=20
Member of the Institute of Engineers Malaysia <o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>11.=20
Certified NLP Practitioner - 2016 <o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>12.=20
Certified VDI Quality Systems auditor - 1997<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>13.Certified=20
Industry 4.0 Professional accredited by the US-based<o:p></o:p>
<a=20
href=3D"https://www.linkedin.com/company/international-institute-of-executi=
ve-careers-iiec-"><span=20
class=3D15><font=20
face=3D"Times New Roman">International Institute of Executive Careers=99=20
(IIEC)</a><o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>AMONG=20
HIS NOTABLE IMPROVEMENTS PROJECTS ARE:<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>1.=20
Consolidating the Plastic Injection Moulding sections into 1 department =
&amp;=20
leading it =96 Bosch Bayan Lepas <o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>2.=20
Motivating and guiding numerous scrap reduction &amp; quality improvement =
teams=20
=96 Bosch Bayan Lepas, Automotive Lighting Bayan Lepas <o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>3.=20
Reduction of manufacturing lead time from 28 days to 3 days =96=20
Entegris<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>4.=20
Cycle time reduction projects =96 Bosch, Entegris<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>5.=20
Lean improvement projects =96 Signature Kitchen Sdn. Bhd. KL, Anshin =
Precision=20
Sdn. Bhd. Shah Alam, Silverstone Berhad Taiping.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>6.=20
Starting a new factory of 200 headcount for Silicone Wafer Process =
Carrier=20
comprising of Manufacturing, Maintenance, Engineering, Tooling, =
Production=20
Planning &amp; Continuous Improvement Department =96 Entegris Kulim=20
Hi-Tech.<o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>7.=20
Guiding and inspiring numerous quality improvement and cost reduction =
teams to=20
State level and National level competition and recognition. <span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'><o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>8.=20
Setting up &amp; developing a World Class Manufacturing team for clean =
room=20
fittings manufacturing =96 Entegris Kulim Hi-Tech&nbsp; <o:p></o:p>
<span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 115%; mso-ansi-language: EN-MY'>&nbsp;<span=20
lang=3DEN-MY style=3D"mso-ansi-language: EN-MY"><o:p></o:p>
<font=20
size=3D3>We hope you find it informative and interesting and we=20
look<o:p></o:p>
<font=20
size=3D3>forward to seeing you soon.<o:p></o:p>
<font=20
size=3D3>Please act fast to grab your favourite training program! =
Please call=20
012-588 2175<o:p></o:p>
<font=20
size=3D3>or email to <a><font=20
size=3D3>paris@otc.com.my</a><o:p></o:p>
<o:p><font=20
size=3D3>&nbsp;</o:p>
<font=20
size=3D3>Do forward this email to all your friends and colleagues who =
might be=20
interested to attend these programs<o:p></o:p>
<o:p><font=20
size=3D3>&nbsp;</o:p>
<font=20
size=3D3>If you would like to unsubscribe from our email list at any time, =
please=20
simply reply to the e-mail and type<o:p></o:p>
Unsubscribe<span=20
lang=3DEN-MY=20
style=3D'FONT-FAMILY: "Times New Roman",serif; BACKGROUND: white; COLOR: =
#c00000; mso-ansi-language: EN-MY'>=20
in the subject area. We will remove your name from the list and you will =
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receive any additional e-mail<o:p></o:p>
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<table class=3DMsoNormalTable=20
style=3D"WIDTH: 7.25in; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: 1184; =
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BACKGROUND-COLOR: transparent"=20
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 &nbsp;=20
<o:p></o:p>
 Our=20
 Upcoming Training Programs (Please feel free to contact me if you =
want to=20
 request the brochure)<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #c00000'><o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 42pt; mso-yfti-irow: 1">
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black 1pt solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322 noWrap>
 <span=20
 style=3D"COLOR: black">Training Date /=20
 Time<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: black 1pt solid; HEIGHT: 42pt; BORDER-RIGHT: =
black 1pt solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Program Title (LIVE ONLINE TRAINING) - =
<span=20
 style=3D"COLOR: red">Via ZOOM ONLINE<span=20
 style=3D"COLOR: black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: black 1pt solid; HEIGHT: 42pt; BORDER-RIGHT: =
black 1pt solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; =
PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Trainer<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 2">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>1<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Session 1: 9 Nov 2020 =
(Mon) | 9am=20
 - 12.30pm Session 2: 10 Nov 2020 (Tue) | 9am - =
12.30pm Session 3:=20
 11 Nov 2020 (Wed) | 9am - 12.30pm Session 4: 12 Nov 2020 (Thu) | =
9am -=20
 12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Understanding Incoterms 2020 for =
International and=20
 Domestic Trade<span=20
 style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 SH=20
 Yeo<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 3">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>2<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Session 1: 23 Nov 2020 =
(Mon) | 9am=20
 - 1pm Session 2: 24 Nov 2020 (Tue) | 9am - 1pm Session 3: 25 =
Nov=20
 2020 (Wed) | 9am - 1pm Session 4: 26 Nov 2020 (Thu) | 9am -=20
 1pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Social Media Marketing and Branding=20
 Development<span=20
 style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 4">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>3<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Session 1: 1 Dec 2020 =
(Tue) | 9am=20
 - 1pm Session 2: 2 Dec 2020 (Wed) | 9am - 1pm Session 3: 3 =
Dec 2020=20
 (Thu) | 9am - 1pm Session 4: 4 Dec 2020 (Fri) | 9am -=20
 1pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Digital Social Selling Masterclass =
2020<span=20
 style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 5">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>4<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Session 1: 1 Dec 2020 =
(Tue) | 9am=20
 - 12.30pm Session 2: 2 Dec 2020 (Wed) | 9am - 12.30pm Session =
3: 3=20
 Dec 2020 (Thu) | 9am - 12.30pm Session 4: 4 Dec 2020 (Fri) | 9am =
-=20
 12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Measurement and Calibration =
System<span=20
 style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Nadhra<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 6">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>5<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Session 1: 7 Dec 2020 =
(Mon) | 9am=20
 - 1pm Session 2: 8 Dec 2020 (Tue) | 9am - 1pm Session 3: 9 =
Dec 2020=20
 (Wed) | 9am - 1pm Session 4: 10 Dec 2020 (Thu) | 9am -=20
 1pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Anti-Bribery and Corruption - S. 17A =
Corporate=20
 Liability Perspective<span=20
 style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Suresh<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 7">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>6<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Session 1: 7 Dec 2020 =
(Mon)=20
 |&nbsp; 9am - 12.30pm Session 2: 8 Dec 2020 (Tue) |&nbsp; 9am -=20
 12.30pm Session 3: 9 Dec 2020 (Wed) | 9am - 12.30pm Session =
4: 10=20
 Dec 2020 (Thu)&nbsp; | 9am - =
12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Social Media Marketing Master Class =
<span=20
 style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 8">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>7<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Session 1: 7 Dec 2020 =
(Mon) | 9am=20
 - 12.30pm Session 2: 8 Dec 2020 (Tue) | 9am - 12.30pm Session =
3: 9=20
 Dec 2020 (Wed) | 9am - 12.30pm Session 4: 10 Dec 2020 (Thu) | =
9am -=20
 12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Understanding Incoterms 2020 for =
International and=20
 Domestic Trade<span=20
 style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 SH=20
 Yeo<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 9">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>8<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Session 1: 14 Dec 2020 =
(Mon) | 9am=20
 - 12.30pm Session 2: 15 Dec 2020 (Tue) |&nbsp; 9am -=20
 12.30pm Session 3: 16 Dec 2020 (Wed) | 9am - 12.30pm Session =
4: 17=20
 Dec 2020 (Thu) |&nbsp; 9am - =
12.30pm<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">HR Management Post MCO &amp; Virtual Domestic =
Inquiry=20
 <span=20
 style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Mathy<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 62pt; mso-yfti-irow: 10">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>9<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Session 1: 18 Jan 2021 =
(Mon) | 9am=20
 - 1pm Session 2: 19 Jan 2021 (Tue)&nbsp;&nbsp; | 9am - 1pm =
 Session=20
 3: 20 Jan 2021 (Wed) | 9am - 1pm Session 4: 21 Jan 2021=20
 (Thu)&nbsp;&nbsp; | 9am - 1pm <o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Content Marketing and Designing<span=20
 style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 62pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Angeline<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 28pt; mso-yfti-irow: 11">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 28pt; BORDER-RIGHT: #f0f0f0; =
WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 28pt; BORDER-RIGHT: #f0f0f0; =
WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 28pt; BORDER-RIGHT: #f0f0f0; =
WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 28pt; BORDER-RIGHT: #f0f0f0; =
WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap></td></tr>
 <tr style=3D"HEIGHT: 43.5pt; mso-yfti-irow: 12">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 43.5pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 43.5pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322 noWrap>
 <span=20
 style=3D"COLOR: black">Training Date / Time<span=20
 style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 43.5pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Program Title (FACE=20
 TO FACE) -=20
 PUBLIC<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 43.5pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Trainer<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 32pt; mso-yfti-irow: 13">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>10<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Date: 23 &amp; 24 Nov =
2020 (Mon=20
 &amp; Tue)<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Chemical &amp; Hazardous =
Materials=20
 Handling<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Malek<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 32pt; mso-yfti-irow: 14">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>11<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Date: 7 &amp; 8 Dec 2020 =
(Mon=20
 &amp; Tue)<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Master the Science of =
Reading the=20
 Mind through Body Language for Managers and=20
 Leaders<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Daniel<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 52pt; mso-yfti-irow: 15">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 52pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>12<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 52pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Date: 16 &amp; 17 Dec =
2020 (Wed=20
 &amp; Thu)<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 52pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Data Analysis And =
Interactive=20
 Dashboard Reporting In Excel<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 52pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 face=3DCalibri>Shabenah<o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 32pt; mso-yfti-irow: 16; mso-yfti-lastrow: yes">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 28.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: black 1pt solid; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D38>
 <font=20
 face=3DCalibri>13<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 241.5pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: =
0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D322>
 <span=20
 style=3D"COLOR: black">Date: 16 &amp; 17 Dec =
2020 (Wed=20
 &amp; Thu)<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 191pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D255>
 <span=20
 style=3D"COLOR: black">Social Media Marketing =
and=20
 Branding Development<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 32pt; BORDER-RIGHT: black 1pt =
solid; WIDTH: 61pt; BORDER-BOTTOM: black 1pt solid; PADDING-BOTTOM: 0in; =
PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; =
PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 width=3D81 noWrap>
 <font=20
 =
face=3DCalibri>Angeline<o:p></o:p></td></tr></table></div=
>
<o:p>&nbsp;</o:p>
<font=20
size=3D3>Thanks<o:p></o:p>
<span=20
style=3D"COLOR: black"><o:p>&nbsp;</o:p>
<font=20
size=3D3>Regards<o:p></o:p>
<font=20
size=3D3>Paris Oo<o:p></o:p>
<font=20
face=3DCalibri>OTC Training Centre Sdn=20
Bhd Mobile No. : 012-588=20
2175<o:p></o:p>
<font=20
size=3D3 face=3DCalibri>Email address: <a>paris@otc.com.my</a><span=20
style=3D"COLOR: black"><o:p></o:p>
<font=20
size=3D3><font=20
face=3DCalibri>website:www.otc.com.my<o:p></o:p>
Facebook: <a=20
href=3D"http://www.facebook.com/otcmalaysia" target=3D_blank>www.facebook.com/otcmalaysia</a><span=20
style=3D"COLOR: black"><o:p></o:p>
<font=20
size=3D3 face=3DCalibri>Linkedin :<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; COLOR: =
#4472c4'>=20
<a=20
href=3D"https://www.linkedin.com/in/otc-training-centre-sdn-bhd-5311a317a/"=
><span=20
lang=3DEN-MY=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; COLOR: blue; =
mso-ansi-language: =
EN-MY'>https://www.linkedin.com/in/otc-training-centre-sdn-bhd-5311a317a/</=
span></a><span=20
lang=3DEN-MY style=3D"mso-ansi-language: EN-MY"><o:p></o:p>
<font=20
size=3D3>Instagram : <span=20
style=3D"COLOR: blue">otctrainingcentre_001<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black'><o:p></o:p>
=93Be=20
sure to follow my LinkedIn, Facebook and instagram page, where I share =
breaking=20
news and information=94<span=20
style=3D"COLOR: black"><o:p></o:p>
<font=20
size=3D3>We=20
Believe in connecting Knowledge...both for your People &amp;=20
Industry<span=20
style=3D"FONT-SIZE: 12pt; COLOR: =
black"><o:p></o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black'><o:p><font=20
size=3D3>&nbsp;</o:p>
<o:p>&nbsp;</o:p>

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