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From: "SP Training" <training@sptrainingmy.com>
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Date: Mon, 5 Oct 2020 20:49:22 +0800
Message-ID: <332422452156093398717@vps21379>
Subject: ***SPAM*** PJ - Advance Professional Selling & Negotiation Skills, 26 & 27 October 2020

<head> =0A<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3Dwindows-1252"> =0A =0A<meta name=3D"GENERATOR" content=3D"MSHTML 11.00.9=
600.18618"></head> =0A<body> SP Training PLT presents to you<b=
r>2-Day Course Advance Professional Selling &amp; Negotiation Skills=
 Date: 26 &amp; 27 October 2020 (Monday &amp; Tuesday) Time: 9.00 =
am - 5.00 pm Venue: Armada Hotel / Hilton Hotel Petaling Jaya Facilit=
ator: Dr. William Leon Chua PSMB: Claimable under SBL Scheme O=
verview : This very practical course has been designed to cover the vita=
l core topics that are essential for successful commercial negotiation: =
=95&nbsp;Position your product / service advantageously =95&nbsp;Set hig=
h targets =95&nbsp;Manage information skilfully =95&nbsp;Satisfy cust=
omer needs over wants =95&nbsp;Concede according to plan As well as t=
he foundation skills and knowledge, attention is paid to helping participan=
ts develop assertiveness, confidence and control in business negotiation si=
tuations. It is based on the principles of developing relationships for mut=
ual business gain an advantage, and how to negotiate strongly within this c=
ontext. How Will You Benefit : At the end of this training ses=
sion, participants will be able to: =95&nbsp;Identify and practice prove=
n structure to successful sales negotiating skills =95&nbsp;Learn to rec=
ognize negotiating tactics and stances =95&nbsp;Be alert to unconscious =
(non-verbal) communication =95&nbsp;Project confidence and exercise asse=
rtiveness in sales negotiation situations =95&nbsp;Revive, refresh and r=
enew the spirit of the salespeople so that they can stay on track in the en=
thusiastic pursuit of more sales Key Contents : 1.&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp; Motivation &amp; Confidence Building =95&nbsp;I=
mage Management =95&nbsp;Developing a Professional Attitude =95&nbsp;=
The Rules of Selling =95&nbsp;Evaluating Sales Mistakes =95&nbsp;Deve=
loping Sales Mistakes2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communic=
ation Skills =95&nbsp;The Basis of Communicating Effectively =95&nbsp=
;The 4 Powerful Levels of a Sales Communication =95&nbsp;Improve Communi=
cation with Neuro-Linguistic Programming (NLP)3.&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp; Telephonic Skills =95&nbsp;Setting Objectives =95&nb=
sp;Telephonic Script &amp; Conversation Structure =95&nbsp;Build Interes=
t =95&nbsp;Selling Appointments &nbsp; 4.&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp; Discovering Needs =95&nbsp;Asking Open-ended Questions =
=95&nbsp;Probing with Close-ended Questions =95&nbsp;Listening Skills<br=
>=95&nbsp;Verity What was said =95&nbsp;Going Beyond Needs Assessment<br=
>=95&nbsp;Build Task Tension &nbsp; 5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp; Providing Solutions =95&nbsp;Understand the Customer=92s Concern<=
br>=95&nbsp;Provide On-Target Solutions =95&nbsp;Present Features-Advant=
ages-Benefits of your Product and Obtain Feedback =95&nbsp;The AIDA Prin=
ciple6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Negotiation Skills =
=95&nbsp;Beginning Sales Negotiating Gambits&nbsp; =95&nbsp;Middle Sale=
s Negotiating Gambits =95&nbsp;Ending Sales Negotiating Gambits =95&n=
bsp;How to Control the Negotiation -&nbsp;Negotiating Drives -&nbsp;C=
ountering Questionable Gambits -&nbsp;Negotiating Pressure Points -&n=
bsp;Handling Problem Negotiations -&nbsp;Handling the Angry Buyer &nb=
sp; 7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling Objections =95&n=
bsp;Building a Good Defense Against Difficult Questions &amp; Objections<br=
>=95&nbsp;Putting Objections in Perspective =95&nbsp;How to Tactfully Ov=
ercome Objections &nbsp; 8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Closi=
ng Techniques =95&nbsp;Identifying Buying Signals (Verbal &amp; Non-Verb=
al) =95&nbsp;How to Obtain a Buying Decision =95&nbsp;The Rules in Cl=
osing =95&nbsp;30 Pragmatic Closing Techniques Methodology :<b=
r>Directive Lecturing - Interactive Learning - Use of Sales Training Videos=
 - Work Groups =96 Case Studies - Brainstorming - Role Play Who S=
hould Attend : Marketing Managers, Sales Managers, Sales Executives, Age=
ncy Leaders and all who are involved in sales and business development. It =
allows the more experienced and successful a chance to further develop and =
refine their skills and knowledge when negotiating, whilst giving the less =
experienced vital foundation skills and practical short-cuts. Fac=
ilitator : Dr. William Leon Chua has a broad experience in management af=
ter having worked with several multi-national organizations in various mana=
gerial capacities such as - Group Marketing Manager, Manpower Training &amp=
; Development Manager, Regional Business Development Manager, and Group HR =
&amp; Training Manager. His 26 years of working experience has exposed him =
to a wide spectrum of disciplines. He holds tertiary qualifications in =
Sales Management and Business &amp; Management, and has been a trainer sinc=
e 1983. He is also a certified trainer in the facilitation of Customer Serv=
ice Excellence from the Service Centre of Switzerland. To-date he has condu=
cted for various industries including Banks, Insurance Companies, Manufacto=
ries, Holiday Resorts, IT Companies etc. He is the Organizing Chairman o=
f the 1st Malaysia Open All Styles Martial Arts Championship wherein his di=
sciples won all the events. He is a proven master, a coach, a live wire tha=
t charges the inner self even in the toughest and roughness of challenges. =
He has conducted training to a number of companies, some of which are: ING =
Insurance, Cerebros, RHB Bank, Alliance Bank, Asia Life, American Home Assu=
rance, Amanah Saham Sarawak, Hong Leong Unit Trust, Wing Tiek Holdings, Mit=
sui Sumitomo, Amassurance, Techdos, PBDS, Toyota, Honda etc. Cour=
se Fees : Claimable under HRDF / SBL Scheme Standard : 1 person ~ RM =
1400 / person 2 persons or more from the same organization ~ RM 1300 / p=
ersonEarly Bird : ( Register by 19 October 2020 ) 1 person ~ RM 1=
300 / person 2 persons or more from the same organization ~ RM 1200 / pe=
rson (Course fee is inclusive of refreshments, lunch, course material an=
d Certificate of Attendance)&nbsp;Registration Form: Yes! =
(I am / We are) interested in attending the 2-day Course on Advance Pro=
fessional Selling &amp; Negotiation Skills dated 26 &amp; 27 October 2020</=
p>Participant 1: _______________________________________ Designation: __=
_________________Participant 2: ____________________________________=
___ Designation: ___________________Participant 3: _________________=
______________________ Designation: ___________________Participant 4=
: _______________________________________ Designation: ___________________<=
/p>Participant 5: _______________________________________ Designation: _=
__________________Company: _________________________________________=
________________________________Address: ___________________________=
____________________________________________________________________=
____________________________________________________________Contact =
person: _____________________________________ Designation: ________________=
___ Tel: __________________ Fax: __________________ E-Mail: ________=
___________________Payment: RM _____________ Cheque No.: ___________=
_______ ______________________ Signature &amp; Comp=
any Stamp Contact: SP TRAINING PLT (PSMB Registered Traini=
ng Provider MyCo ID: LLP0003472LGN) Ms. Esther Low / Stacy Low Tel: =
03-62507350&nbsp;&nbsp;&nbsp; Fax: 03-62437350&nbsp;&nbsp;&nbsp; H/P: 012-2=
909330&nbsp;&nbsp;&nbsp; E-Mail: <a href=3D"mailto:sptrainingplt@gmail.com"=
>sptrainingplt@gmail.com</a> Office Hour: Monday ~ Friday 9.00 am~5.00 p=
mRemarks: Registration can be made by fax, email or online. Pa=
yment shall be made payable to SP TRAINING PLTThe updates of our tra=
ining courses are sent to you, as we think that they might be of interest a=
nd benefit to you. Please help to forward to others who may be intereste=
d. However, if you do not wish to receive further mailings from us, plea=
se reply to <a href=3D"mailto:sp.trainingmgmt@gmail.com">sp.trainingmgmt@gm=
ail.com</a> with "REMOVE" in the subject line. Thank you. =
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